So since Zips would not refund my money on their very poor car wash, I called the BBB to file a…read morecomplaint. They felt I should of been offered a refund, but that grievance did not warrant a complaint. Especially after I had submitted a Yelp Review warning other customers. They suggested calling my credit card company. Sure glad I did because after explaining everything, the credit card company issued a "dispute" to Zips car wash. I told my credit card company I had dozens of emails and pictures. The account rep. said to retain them, just in case they needed them, but they were refunding my $17.75. Personally in my opinion, if Zips would have apologized the first time and refunded my money; that would have been the end of it. Unfortunately, they dragged their feet stonewalling me and frankly this is the type of business that should not be in business!

On June 23, 2023, I was passing through Rosewell on my way to Texas when I stopped for a car wash…read moreat Zips on N Main. The drive up payment machine didn't work. The attendant had to charge the transaction inside the office. I specifically said, "I only want a single car wash, not a membership." He came back with my card and receipt indicating a single car wash for $10.78 was charged to my card. The car wash attendant barely sprayed the bug filled front bumper before I entered the car wash. The car wash was mediocre at best. I will not use this car wash again; because it was subpar and I live in Texas. But the main reason I won't use Zips Car Wash is... On July 26th, I checked my credit card activity, there were daily attempts, starting July 23, from Zips #173 to charge my credit card $48.52! They were all declined, thank goodness. I called my credit card company to get a contact number for Zips, but it was not listed in their transaction data. I requested the card be canceled and a new one issued. I thought that would solve the problem. But nooooo! The daily attempts still showed up on my credit card account from July 27 to August 2. How frustrating and stressful to open the credit card app and see a red triangle and the word "Declined" on several line items. I tried calling the Zips #173 location, but it connects to an outsourced customer service call center. It was so frustrating. The rep asked for a lot info. I inquired why all that info was needed if I did not sign up for a membership? She said to research the system. Then she said "I see your membership, you must have forgotten you signed up." WTF! She canceled the membership and told me to remove the RF tag from my vehicle since the membership was canceled. What!?! Poor customer service from start to the finish.

Hands down the best car wash in Roswell. They take a little time because they do a better job…read more Pricier than some others, but worth the money. I'll be back.

Best place in town to get your car clean. hand wash with…read morecare. if you want a full detail that can be done as well. Speak with GM - Tiffany.

The wait was worth it! 45 min total including wait on a Wed around 11:35. These guys are…read moremeticulous. Scrubbed everything even door jambs, & added armorall on tires for $2 extra. Automatic brushless wash. Hand dried & blow dried nooks & crannies. $25 ± tip as these guys worked fast & hard in the 101° heat.

both times guys didn't speak any English and I got the wrong wash and cheapest wash was 21 dollars…read more and the wait was to long.

For a woman travelling alone through New Mexico back home to Frisco, it was efficient, the lobby…read morewas clean, everyone was respectful, my truck was happily lubed and we were on our way back home to Cally. Thank you, Wakefield Express in Roswell.

Great friendly service every time. Great value compared to other oil service places. Also has car…read morewash

Fun place to wash your car! Plenty of stalls to wash your car in ($3) and vacuums ($1.50). They…read morealso sell a cute alien air freshener for $1.

Potentially the most fun it's possible to have during a road trip through Roswell -- this place…read morebelongs in Atlas Obscura and is such a riot to visit at night, when it's all lit up. Do yourself a favor, and don't miss this far-out trip through the Galaxy!

I had the pleasure of finding this wonderful place today for a detailed car wash…read more Lenny and his team worked very hard to make sure our truck was detailed in every crevice inside and out. Lenny found a spot on the windshield that no one else could see and wiped both inside and out to make sure there wasn't any dirt/smear/smudge left. The real reason I took the truck there was to clean the weeks worth of bugs on the grill. Let me tell you, no place we've been to previously has ever been so thorough in cleaning. If you're looking for auto detail, tinting or any other assistance (as they say they would be open to helping out with any jobs you need), give these guys a call. I always support local and small business when I can, please do the same.

They damaged my husband's driver side door badly, told him to get it fixed and that they would…read morereimburse him for the cost, when the door was fixed over $1,000 in damages and then wasn't reachable for a good amount of time then finally responded with not willing to cover the cost of damage