Very caring and knowledgeable vet. One of the best!read more

I have never been more irritated with any business in all my life. They have a habit of half assing…read moretheir job. Dr. Malone's staff is the rudest people I have ever met! My dog was extremely sick and I took him this morning to get seen and they told me it would be a while. I told them I would have to drop my dog off with my dad and he would bring him back because I had to go to work. The receptionist with the bad attitude told me that was fine and to make sure my dad checked him when he got back. When my dad brought my dog back, she lied and said she told me to bring him back later in the week, they were booked and unable to see him. That is officially the last time I will EVER bring my pets there.

Great with large and small animals. Explains things well.read more

My dog died yesterday while at this vet's office, and nobody called us to let us know! We had no…read moreidea until we called to check on him. This is absolutely ridiculous, and I am not happy at all. I would not recommend this vet to anyone! This vet is bullshit!

My fucking dog died and nobody told us until a day later. Two days ago they said he was doing well…read morebut today they said he died yesterday​​ and didn't say anything til today.

Dr. Malone and his staff have been trusted with our dogs for years. It doesn't matter which vet you…read moresee or which vet tech cares for our dogs as they get the best care. Kind and knowledgeable.

We've been bringing our dogs here for about a year now. We've been able to get an appointment…read moreeither same or next day each time. Front desk has been helpful and friendly. Vet has come out and spoke with us and answered all questions that we had. Price is reasonable for the area.

My dogs were so well cared for while they were groomed, they will definitely be going back to…read moreCanine Solutions. In fact, I have already pre booked their next grooming appointment. This facility is clean and very well cared for. I knew it would be a good experience for my dogs after the first few minutes of walking in the large grass area. Canine Solutions has a fire hydrant in the middle of the grass. It took me a few minutes to try and figure out if it was real or fake. After realizing how much time my dogs took peeing on the fire hydrant, it dawned on me why it was there. The staff loves dogs. All of the cute pictures on the walls and the kindness and care they showed for my dogs was truly special. When I picked up my dogs after their grooming, the dogs looked great! But even more important, they were calm and happy. My dogs enjoyed their time at Canine Solutions. Looking forward to bringing my dogs back for their next grooming. Also may check them out for boarding in the future.

I have been using Canine Solutions for years, and my dog was thrilled to go for a spa day and just…read moreloved Amanda. However, Amanda is no longer at Canine, and with every visit, there seems to be a different staff (red flag). During the last visit, I was very disappointed in the quality of the grooming. My dog's nails were barely trimmed, she was covered in loose hair, did not smell clean, and was desperate to get out of there, which was out of character for her. She wasn't herself for several days. There appears to be a lot going on at Canine. A drop in the quality of grooming, increased pricing, an additional charge for using a credit card, and high employee turnover are all signs of a business in distress. I probably could work around some of these issues, but the fact that now my dog is literally scared about going there is just not acceptable.

Any pet parent knows how stressful the vet can be for both yourself and your fur baby. After the…read moreday me and my cat Luna had, I knew I wanted to take a minute to appreciate Shoal Creek Animal Hospital for their continued amazing work & care! They are absolutely my #1 recommendation for anyone with the opportunity to take their animals there. They truly love your pets like their own We recently moved to Florence, AL from TN so we hesitantly decided to try a vet close to our new home. SCAH is about a 2 hour round trip from where we live now & Luna doesn't do well in the car/carrier which is the only reason we considered finding a closer vet. After today though, I can say I will gladly continue to make the drive to receive the quality care we do from Dr. Pitts and his team! Luna needed to be updated on her vaccinations, have her nails trimmed, have some tests done & be microchipped. The new vet that we tried took her back and within a few minutes returned & said that they couldn't provide her any care without sedating her for all of it. I was very uncomfortable with having her sedated especially given it was our first time with this vet and she never had any prior behavioral issues getting treatment that called for it. To my knowledge, the actual veterinarian never saw her - The technician informed me that they would let the veterinarian know that the next time Luna came in she would need to be sedated for all services. Luckily that time will never come. After receiving Luna back, I called SCAH and they were able to fit me into their schedule. I explained the situation to their staff and they were very understanding. I gave the other vet the benefit of the doubt and let SCAH know that Luna may just be having a bad day and if they weren't able to provide care to her safely then I would gladly try again another day. My sister managed an emergency animal hospital in Florida so I have nothing but the upmost respect and concern for the safety of the staff. Amazingly after being told that my cat's behavior was too awful to receive care without sedation by the first vet, Dr. Pitts was able to complete each of the services I had taken Luna there to receive within 20 minutes - Including the microchip and nail trimming which sometimes do call for sedation. I am beyond grateful for the care that Shoal Creek Animal Hospital provided my Luna & I look forward to many visits with them in the future!

Took our sweet Sadie (15yrs old) to see the vet a few weeks ago. Unfortunately, we had to tell her…read moregoodbye. Dr. Pitts was so kind and reassured us we were doing the right thing. It's never easy to give up a pet, but it definitely makes it easier when your veterinarian has compassion for you. I totally recommend Shoal Creek Animal Hospital.

Goldilocks is a great and very professional groomer. We have a rather large, young dog. She's…read morevery hyper and not calm. Goldilocks took her anyway and actually calmed her down a bit. They do a beautiful job of grooming, and we recommend them to anyone.

Goldilocks Professional Pet Groomers:…read more My mom had triple lumbar fusion and was not able to groom our dog. We were told to bring her here that she would be taken care of. Also we were told not to bath her or brush her because they would take care of her. When my mom arrived to pick her up they had the AUDACITY to say: " POOR BABY- is being NEGLECTED TO THE POINT OF BEING ABUSED"! When we brought her home she had became so scare of her own shadow that she would not play or come to us for two days. Who do they think they are telling us that we abuse our dogs because we don't brush them?!?!? Well they gain a customer and lost one in the same day.

Everyone from the front desk staff to the back office staff were exceptional. Dr. Palmer is a…read morewonderful vet and you could tell. She's very caring. She even called the next day to give us all the lab work on our little dog. Definitely would recommend them.

I LOVED this place and then unfortunately our vet left. I rescue dogs , have 12. They won't give me…read morebravecto ( for fleas and tics ) now unless I bring all 12 dogs in. I have an infant child ... so you want me to bring 12 dogs in a vehicle with fleas lol It's a money grab for the "visit" with each dog. It's not a substance that can be abused so what's up with it ? Never going here again.