GameStop's Prismatic Fail - Where's the "Power to the Players"? I expected better from a company whose slogan champions "Power to the Players." When it came to the release of Prismatic Evolutions, GameStop dropped the ball so hard it practically deflated. Despite assurances of ample inventory, multiple customers (myself included) were misled about product availability. Only seven--yes, seven--Prismatic products were available. That's not a limited release; it's an embarrassing afterthought. The lack of transparency and poor communication turned what should have been an exciting launch into a complete letdown. It's one thing to run out of stock. It's another to mislead loyal customers who have supported your stores for years. Do better, GameStop. What happened to putting the players first? TL:DR Trashhhh Ahhhhh Company Da Fuq read more

Gamestop - The time i got to game stop - Videos & Video Game Rental Near Me - Algonquin, Illinois

In my experience, GameStop has always had things that I liked to buy and very nice and fun to talk to employees! One of them even suggested that I become a part of their rewards program, which really helped me out in a long run!! And another class is that every time I get something that I want from GameStop, it is always at a very reasonable price! They have a great selection of items, for me personally it's Funko pops, which leaves me with a smile every time I leave GameStop!! I would totally recommend! read more

Came around 2pm and the store is closed! Please update your hours if you're going to be closed on a TUESDAY! There's only so many GameStops in the area and I have a preorder to pick up next week! Hopefully this inconsistency doesn't get in the way of it! read more

Liars and thieves. Lies about inventory. They hired a security guard for the prismatic evolutions release and he said they had over 70 prismatic sleeved packs, which was a complete and utter lie. They actually had 0. They also said they had at least 7 etbs, also a lie. People outside waited literally hours to not see a single prismatic pack. Complete failure of a store and a security guard wearing sweatpants that knew absolutely nothing about what he was guarding. read more

I went at 1:30pm on a Tuesday just to see that it was closed??? There was no sign on the door and nobody answered when I tried calling the store. It's not a holiday so I have no idea why it was closed with the gate down ??? read more

5 Stars for Nick! So helpful with the system trade ins! The layout of the store didn't seem to flow. Don't understand why the trade in station was in front of the counter. Not efficient. But Nick was the absolute best!! read more

Don't shop here! Poor customer service. The Manager was rude. I tried to buy two games one was priced $2.99 and another was $4.99 both games rang up at $4.99 he would not correct the price for the one game at $2.99. This store bates and switches prices on you. Again don't shop here very bad store! read more

Stopped in there on Tuesday March 15th 2022 around 5pm the the kid working there was total dip S$$$ and couldn't even talk properly. Asked him some simple questions about my membership couldn't even talk properly. Sad to see management has such losers working there with no skills or customer service. Management probably bunch of stoned games can't think outside the box. read more

Brooks was awesome, he helped us with trade-ins, during a busy time. Saturday morning, he had a new employee that showed up late, some inventory issues, on the phone, checking the trade-ins, with 10 people in line. Grace under pressure, nice work Brooks, all Game Stop employees should be like you. read more

GAMESTOP ALGONQUIN IL. Ally (Manager) runs a great store. What made is so great was not only the superior customer service, but after going there for a while she heard that my son was going to have a serious surgery. She took it upon herself with her assistant Brooks ( Vermont ) and the staff included to put together a large gift box filled to the top with loads of Pokémon cards WITH THERE OWN MONEY, for him to open when his surgery was over. I was speechless. People kindness is still out there, and you can find it here! read more

This place was amazing sure it might be a little expensive but anything gaming or Pokémon you can find there. Also the staff are really friendly I even got free Pokémon for buying gaming things. read more

I have been a loyal patron for over 9 years, and they're the best. They have everything easy to find, with almost no layout changes. Decent selection of the new games, not so many old ones but that's to be expected. Great store, 10/10. read more

Bro didn't wanna let me return product bought from GameStop. Rude asf. Do not go here unless it's not worth it