Big lots customer service is nothing g but a joke I have called them now 7 time about my table not…read moreshowing up. The 4th time I call I told the I no longer expected them to send a table that I just wanted my refund that I still haven't received so honestly I don't think I'll ever shop there again I adjust if u do shop there don't get it deliver or better just don't shop there

This is a big store with a big selection. I am however annoyed at my recent shopping experience…read morehere.....i had about 30.00 worth of items in my cart--one checkout person was open and three other ladies where just hanging around the desk area....nobody gets in a hurry. My husband was attempting to purchase a man's razor that wasn't marked. They had several different varieties on the shelf all banged up and open boxed and he just happened to be impressed with one that wasn't priced. When we put it with the other items the bar code didn't scan and the checkout lady turned to her supervisor said it wouldn't scan and make a pointing motion to where a tag had apparently fell off as you can still see the adhesive residue. i wanted to just pay for what I had and let them sort this out to keep the line moving but that lady said oh i can suspend this transaction..(thanks asshole!) So she suspended my transaction with the push of one key and ripped off my receipt and handed to her fucking manager so I got pushed aside with that lady to another register...she was on that computer looking up shit for at least 10-15 mintues wtih no success and stated she would have to call another store to find the pricce...SERIOUSLY....????? She never even walked her ample ass to the display to see if she could locate a sticker or bar code---I suggested she find a similar product and use that but she just couldn't do that because it would mess up her precious inventory...seems like they already have a problem. I am not a woman with great patience....so I told the husband he didn't need that damn razor and made the lady take my money for my few other items that I obviously wanted or I would have just left it all and went elsewhere but I did want my little travel cover for my kindle and the dog leash and collar for my dog...so I let her take another 10 mintues to review my entire receipt and finally take my money... Next time I'm skipping this store and experience....

Extremely friendly and helpful - little to no wait time even when busy. I went here for the first…read moretime the other day after learning that the location closer to me had closed, and this location really exceeded my expectations.

Lied about new bill price. Sold me a watch and phone and my bill is $40 more a month than what they…read moresaid it would be.

I used to always love going to GameStop because the staff was a lot more knowledgeable about video…read moregames and accessories but after the experience I had recently, I will never return to another GameStop. I bought a game there a few days ago, brought it home and started playing it. It was a lot of fun and I enjoyed the game. After about three days, one of the main accessories for the game broke and wasn't working anymore. I took the game, accessories, and the receipt back to the GameStop because I either wanted it returned, exchanged, or fixed. The store manager was extremely rude whenever I asked for help. He told me that I couldn't return it because the game was open, which was fine. He then told me that because of the game it was, I couldn't trade it, exchange it, and that they didn't fix them either so that I was stuck with a broken game that I couldn't use. He was extremely rude and wasn't helpful, almost talking to me as if I was stupid. I definitely will not be returning to GameStop, which is fine because it'll save me money. Gamestop is over priced, and they screw you when it comes to trade ins. I'll make sure to take my business elsewhere and I made sure to call and report the manager for being rude. I never had issues with GameStop, but today, they lost a loyal customer.

I've been an off an on customer of GameStop for many years now, more off than on over the past 5…read moreyears because I'm older and busier. My kids however have started getting into gaming, and now I have returned as a customer. This store has an amazing manager by the name of Mrs. Cable. We visited this store recently and she went above and beyond to help my family and was extremely helpful. This young woman has made me realize that customer service does still exist.

Michael's is the best crafts store in the Cranberry Twp area. We went in to get an estimate on…read morestretching a canvas and both the ladies at the counter were so helpful despite the numerous questions that we had. There was a great variety (and great price) of acrylic paints which I needed for my project. Whenever I had any questions about locating a product, one of the employee would walk me over to the aisle and show me the item rather then just pointing me in the direction! There was a long line when went to go check out and right away they called another cashier and she helped us right away! TIP: If you download the Micheals app there are some pretty good coupons! We got 50% off of one regular priced item!

I have visited this store dozens of times over the years. And until I started visiting and using…read morethe Michaels in Monaca, I wasn't away of how different store could be. See the review re Monaca. I thought I might use both stores for my wall art projects. So I tried this one for the framing shop. Radically different level of friendliness and help. Indeed, I almost paid double for nearly identical frames until I spotted the alternative on the wall... the Monaca shop would have helped me understand the sales and what, if any, differences in the frames might have been. The store framing area is fine by all standards. But it is NOT nearly as good as the Monaca store. Most merchandise is the same, and in a few areas, this store has a wider selection. But for me, customer service is first and foremost. Lesson learned: not all same name places are the same. Staffing, hiring, training, store working culture -- all can make radical differences in customer experience. f8 and be there.

I just came from this location and the service was outstanding! The employee was waiting on 3 of us…read moreat the same time and was on top of it! He was really knowledgeable and showed me how to use my phone as a hotspot. (This is what I went in for.) Then he took a look at my plan and managed to upgrade me to unlimited data for less money than I'm paying now for 2G!

They're good at trying to sell you phones but aren't too great at anything beyond that. Rude…read morecustomer service. Never going there again, when I can get exceptional customer service in Cranberry.

Best selection of Sweetest Day cards for miles around but it's a good thing they have an electric…read more"Open" sign. Everything else up and down the block is vacant.

A small Hallmark in the Northern Lights Shopping Center. A go to place given the state of affairs…read morein this shopping center that is anchored by the Giant Eagle grocery, and now, just up the hill, a new Walmart (on Economy Way). Shop is pleasant, well-maintained, friendly staff, huge ample parking. f8 and be there.

Have used them one time. Great image results. Staff, once you found the person in charge, was…read morevery knowledgeable. They use the same paper and machines as any custom shop. And guarantee the work. I will be going back again for sure. Roy.

We sold gold jewelry here in April, when gold prices were at a peak. We found the agent we worked…read morewith to be honest and trustworthy. We were very pleased with the transaction, feeling safe and secure. It is great to have this business in the community.

I called the Cranberry Twp location to ask if they buy gift cards. I was greeted on the phone by a…read morepleasant woman who informed me yes they did. I told her which gift cards I had and she told me upfront what they would be willing to pay out for those in cash. Before hanging up, I questioned about closing time and she said yes its 6pm but you'd want to come before that because it takes some time to look up the balances. I let her know I'd be in well before 6pm and was heading there shortly. Upon arrival I was buzzed into the store since it is locked at all times and greeted by the same women from on the phone, I believe her name is Linda. She was friendly and told me to have a seat when I let her know I was the one who had just called and inquired about the gift cards. She saw me rubbing glue off the back of one the gift cards and said something to the effect of, "oh yeah, lots of places won't accept them if you scratch the PIN to be visible" ...which I was unaware of but it didn't seem to be an issue as she still proceeded. She told me after everything she'd need my driver's license and phone number to complete the transaction. She looked up the value on the first card online and it went through without a hitch. The second card was an older gift card and didn't have a PIN. She said she was unable to look it up online. I asked to see the back of the card because sometimes they mention if it has no PIN listed what you should use instead. As I was reading it I came upon a section that said you can call this phone number to get your balance if there's no PIN and she said yes I saw that I will try calling. I went outside to get my driver's license while she did that. Upon returning into the store, she hung up the phone and said "yeah I can't get the balance for this one, when I call its taking me to a line for management for that business." I thought it was strange being that I had only been outside for maybe 30 seconds getting my license and she was able to get that info that quickly. I agreed and got the money for the first gift card. When I got into my car, I immediately called the number on the back of the 2nd card and got a message saying "welcome to the gift card hotline, to receive the balance of your gift card, please press 1" followed by "enter your 16 digit card number followed by the # sign" ....I did so and got the balance right away saying all the money was there that I thought. All in all, I'm not sure if I'd return to this store unless I was strapped for cash and needed it right away. My reasons for my rating are this: I'm giving one star for Linda being very polite and pleasant both on the phone and upon me entering the store. I'm giving a second star for her being upfront and letting me know over the phone how much I would receive for both cards. I'm giving a 3rd star for the overall condition of the establishment. However, I'm deducting a star for not explaining the documents or process that needed to be followed when selling gift cards. Even though I called prior to coming in, I wasn't told I'd need to bring in a driver's license (which I luckily had) nor that I should not scratch the PIN or numbers to be revealed on the back of the cards. I'm also deducting a star for her not really putting in much effort to try and get the balance on the second card. I'm not sure what phone number she called but I was able to get the balance and it was very straight forward when I called. It almost felt like she was just brushing it off to be honest, and I'm not sure if its because the back numbers had been scratched to be revealed? Maybe she thought I was trying to pull a fast one on them and didn't want to take a chance, I don't know? To recap: She was friendly and pleasant. And I knew what I would be getting upfront which was nice. But I feel the ball was dropped on the rest of it. I will probably go elsewhere next time unless its an emergency.