Great store, so glad places like this still exist! They have everything from old consoles and games…read moreto modern accessories designed for old consoles (hdmi video cable converters, controllers, etc.). Everything is priced fairly and competitive with other similar retro stores.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

Staff at this location are great, was looking for a ps1 memory card and they didn't have it, but…read moreordered it for me and let me know it was ready for pickup! Very kind of them. The Exchange stores are great in general

When we were in Indianapolis about a year ago, we went to an Exchange store and my husband was…read moreobsessed with it, so when we saw there were multiple in Chicago we knew wehad to go to one. They have items for all your gaming and movie/show watching needs. They have systems, games for generations of systems. On top of video games, they also lots of dvds, including collectors editions. I love dvds in the tin collectors boxes and they had plenty of them, including a cool Simpsons season 6 tin of Homers face. If you are looking for a place to buy something used or maybe even sell something of yours, I'd recommend checking out The Exchange. I certainly wasn't disappointed.

I am updating this review from a previous one. Although there was a large amount of unneeded issues…read morewith getting the job done. Raul was able to rectify the issue at hand . So the initial problem was fixed and the problems along the way were also fixed.

They were very helpful and completed my repair easily. Very knowledgeable and kind…read more My second hand GameBoy Advance SP wasn't charging despite a new battery. They took a look and let me know the fuses would need to be replaced (which I suspected) but also the capacitors. This is a precision repair. They soldered the unit carefully and replaced the parts for me for only 45$ including labor. Easily will get another 10 years out of it now! An absolute bargain! You can see their passion for their work and even though I'm much closer to another repair shop I will take this 25 minute drive anytime for future repairs!! They also have a 90 day warranty standing behind their work. That's included in the reasonable price! Parking was easy and free as well. Just keep an eye on the signs and you'll be fine.

Growing up in Pittsburgh, I used to love coming to The Exchange. Now I was happy to see that…read morethey've expanded (to be honest I'm not sure which locations came first). The Exchange is the perfect place to find new/used video games, movies, cds, toys, consoles and more! Everything is organized in sections by type of game or appropriate genre of music or type of movie. It may seem overwhelming at first, but it's almost like a library of all things cool. The staff is super helpful. When you want something, you'll need to ask them for help as everything is behind glass and locked so you don't steal- good call on their part. Prices are reasonable for the most part. Some things like vintage games can be a little pricey but it makes sense. I bought about 6 or 7 old video games from NES Super NES and Sega for $38. I think I did well. They now have a rewards program that's free to sign up for so take advantage of that. I love this place whether I'm in Pittsburgh or Chicago. Definitely will make a trip or two every time I'm here.

Shopping here feels like buy deodorant for 15$. You may like the smell but receipt never makes…read moresense, I hate everything about the store with their prices and I want to just toss this brand buy my own. Again, everything about this store, simply not worth it, if this were a candle store I'd probably never walk back in and this has games. - lack of games - overpriced games - forgetful staff - not useful policies - (Broken games) - jaded staff - theft of discounts and useless membership(literally just giving them extra credit for their stocks and prices, which they will take from you regardless of whether you're a member or not) - (Overpricing for taxes) - The games The scammy, scummy and their games suck, the only reason I'd go back is if their consoles are cheaper than the ones online. They have 200$ games and half a thousand dollar consoles, I rest my case.

Lots of arcade games in a smaller space. Great for parties too. Good value entry for kids and…read moreadults. Only open to public on the weekends.

I loved re-living my youth with PAC-MAN games. I could totally beat MS. pac on Sega back in the…read moreday. Such a cheap way to revisit PAC again. I love this exhibit so much!!

Great selection of used vinyl, DVD's, etc. Their stock is always changing since customers are…read morealways bringing in new merchandise. Great place to look for rare and hard to find items. Employees may be a little snooty but, I am not sure how I would be dealing with the public all day. So they get a little pass from me. Also, they live and breathe records so no doubt they know more than me. Always like perusing their current selection. To me it is relaxing and rewarding at the same time.

Still top tier after all these years. Staff so knowledgeable. Happy to see people who still…read moretreasure quality vinyl.

This is one of my favorite retro gaming stores! I often make a trip from the city since it is…read morefairly close by. The owner is so nice and they are always getting new stock. Definitely check them out!

To start on a good note I bought an Xbox One from this store about 2 years ago and was satisfied…read morewith my purchase but unfortunately, my later purchases and experiences have been very disappointing. About a month ago the second system I bought was a PS2 and had previous repairs that were not disclosed to me upon my purchase of the PS2. Yesterday I went to play said PS2 and removed what i thought was built up dust and gunk from a previous owner but the system stopped working entirely. While i understand I bought a used system i should be made aware of repairs or fixes made that have been done with the system that im purchasing and should not be paying the same price of a system in good working order without repairs. Me being me I let that go but over this past weekend I also went back and bought 2 games from this store only to discover that one case was missing the disc. I understand that mistakes can happen, but undisclosed repairs and selling an empty game case shows a serious lack of quality control and lack or care to your customer. Customers should be able to trust that used systems and games have been properly inspected, that repairs are disclosed, and that games actually include the disc. With my experiences in mind I would not recommend this store unless you want to take the risk or they improve their inspection process and disclosing repairs on theirs systems. I will say the employee that was working when I came to replace the missing disc did his best to mend the situation of the missing disc but I'm highly disappointed with the quality of systems and games ive purchased from this store be weary of what you purchase from these guys

My family and I stopped in over the weekend. We went to the farmers market then walked over, as we…read morehad family in town and wanted to walk around the loop. There's, of course a HUGE collection of records. We bought a couple records during this visit. It seems the price points are average. My daughter also found a cd and a cute notepad that we bought as well. There was a good amount of people inside the store too. But it never felt crowded.

Really cool store in a great location in the Loop. Huge windows, lots of natural light, and fun…read morecity views. Very clean, spacious, and well organized. Great selection of records, CD's, movies, and more. I really enjoy browsing and I always find something I want to add to my vinyl collection. I appreciate that they stay open until 7pm. Helpful staff, reasonable prices, and great vibes.

I've had nothing but great experiences at Roscoe Books! There are many lovely local bookstores in…read moreChicago, but this one has become my home base. I pretty much always have a book on order from them at any given time and they're always speedy and communicative. Every time I've placed an order for a book I've gotten a response within an hour that it was on its way and a time frame in which to expect it. (And I'm not talking an automated response, but an actual typed response from a human being!) There have been times when my book has somehow miraculously arrived within 24-48 hours of ordering! The only time a book has ever taken longer than expected to arrive and when I called to ask why they informed me that it had arrived damaged and they opted to order in a fresh copy for me. As a lifelong comic book collector, I've been conditioned to be a condition freak when it comes to my books and I'm so glad to know that instead of being put in an awkward position of coming in to pick up an order and seeing it's not in good condition and being anxious about saying anything that they went this route instead. Amazon could NEVER. If I ever move to a different neighborhood for whatever reason, I'd be happy to go out of my way to continue supporting Roscoe Books after so many stress-free, friendly experiences there.

Popped in here over the weekend. They have a large fiction and children's selection. I wasn't a…read morehuge fan of the fiction but if you're a Colleen Hoover fan this place might be for you. I did find a book of short stories that I'm looking forward to. It was pretty busy and you can tell they have a lot of regulars. You can register to receive points that get you discounts which is always appreciated. Price points are pretty standard for a bookstore.