Service was good I love the LankyBox section and the clearance stuff was good without youread more

Messy store and a distinct lack of manned checkout lanes. Shopping with a cart is a nightmare. This…read morestore wants to be a grocery store and has decent food selection, but the service just isn't up to par with what one would expect from a grocery store.

Small store but packed with both Age of Sigmar and 40K items. Everything you need to build, paint,…read moreand play Warhammer is there - paints, brushes, glue, starter kits, etc. The manager is a great resource and super helpful.

The store itself might be small, but the selection was great and the service was even better. The…read moremember of staff confidently walked me and my partner through getting the paints and tools we needed all together for us to paint, providing helpful advice all along the way.

I love DSW Mentor. Customer service nailed every time. Such a great group of young ladies…read more Helpful, and not afraid to chat. Last two times I have been in the store it was clean and had good inventory. The young lady (teen) who did my return and then online purchase knew exactly what she was doing and did not hesitate to help.

Slowest checkout ever! Stood in line 5 minutes before another cashier came up then another before…read moreanother came to help! If I didn't really need these color shoes I would just leave.

Store was messy however they did have what I needed. The employee had a blank look and stared…read moreahead while he looked and waited for my receipt to print out. He tore it off and handed it to me without even looking my direction. No eye contact, no personality. A gamer most likely that lives in his parents basement. Who hires these folks? Lol.

Re: location in Garfield Hts. Think it was the manager-- female. Asked her name, but can't…read more remember. She went out of her way to look in the back for something we needed. We were making a basket to be one of several others raffled at our Spring Tea sponsored by the Social Concerns Committee at St Terese parish in Garfield Heights. It meant a lot because the one big item we needed was not available at 2 other Dollar Tree locations. Hope this gets back to the manager. Earlier, in the morning, the computers crashed at that store, so none of the cash registers could be used. I am not at,all certain .her name ' might ' be Jackie. The day/ date in reference here is Wednesday, April 4, 2024. Thanks for great service!!

October 20th, 2025…read more To whom it may concern, I visited your store located at 2736 Medina Rd, Medina Ohio 44256 about a month ago. I wanted to upgrade my Apple 13 Pro and Series 11 watch to the 17 Pro and Series 11. The salesman said that they did not have the watch or the phone in stock but had upgraded versions. I told him to order the items I wanted. We also talked about keeping my existing plan and with the trade in I would pay about $22 additional each month over 3 years and that included the $7.50 for the phone service on the watch. About 2 weeks later I tried calling the store to see if the phone and watch had arrived. I found out that the phone store does NOT have a phone line and talked to Verizon directly so they could message the store. I did not hear back, so I just drove to the store. When I arrived, the phone and watch was there and the salesman asked me what deal I he had given me. I told him about the $22 per month but that I did not want a payment plan and just wanted to pay it all up front. He then told me that since the order was already started, he would have to cancel it and that would take about 48 hours. A week later, I showed back up at the store and asked a different salesman about my phone. He came back and said there was not a phone and watch for me. I told him that I already saw the phone and watch and that it is in your store. He finally came back with the phone and watch and asked, "What deal did the other salesman give me?" I explained the $22 and that I just wanted to pay it in one lump sum. The salesman then told me that that deal is no longer offered and that the prices have almost doubled. I told the salesman that was a classic "bait and switch" and that I will not do business with your store and I left. I called Verizon, and had to get that order cancelled since the store did not do that. I assumed that with my phone lines being with Verizon for the last 21 years, they were happy to honor the original deal. I have started posting this review on other sites to inform customers that they are NOT a Verizon Dealer, but an authorized dealer and it appears that the price for every contract fluctuates based upon the day, and who you talk to. I can reliably make this accusation since every time I talked to someone, they always have to ask what price I was quoted, instead of the sales person looking up the price or just honoring their original quoted price. Sincerely, Mark

Was at this location to pick up a phone order. The salesman did greet me when I first came in but…read morewas rude, unhelpful and outright condescending when it came to questions. The other comments were right. Avoid this location. Ashton needs some training in customer service! I had my order sent to the store so I could ask questions. Should've just had it shipped to my house. This got one star because it was close to my house. But I'd drive to another just to be treated better. I am a new customer to Verizon. Not a good look.

Great store! They had so many uncommon titles. The owner was nice and the prices were very fair.read more

After having lunch up the street, I decided to go shopping since I haven't been to this area of…read moreCleveland in years and boy has it changed where the old Kmart was is a Home Depot a Kohl's with big lots wedged in the middle. I decided to do some shopping there Didn't really need a whole lot, but I found a little bit of this a little bit of that in this much smaller store than all the west side Big Lots I patronize. It was kind of a happy Saturday afternoon and I found several things that I would have some use for in the next few months ----so good deal.

I know, 5 stars for a discount store? But trust me, they earned it. First, the staff here is…read moregenuinely helpful. They are engaging and friendly, especially when the store isn't that crowded. I've had a few staff members remember me from previous visits. Another plus is that this store is always clean and organized. Shelves are stocked and the staff is aware of where to find things if you need help. When there is a line, immediately you'll hear a call for more help at the front. I'm so glad this location opened up. They are the absolute best Big lots I've ever been to!