If you actually come here to try and find and purchase a book, be aware, this isn't really what…read morethey do anymore. Employees out stocking will actively avoid you. I had to wait in line and ask a cashier. They looked up the book and told me it was in a specific section. It was not. No one cared. They do not need your business. On the other hand it is literally an excellent toy store for some reason.

Barnes & Noble will always hold a special place in my heart. I've been coming to Barnes & Noble…read moresince I was little, just learning to read. I never stopped reading and will always come to the location that is closest to assist me find my next word adventure. Whether I am in the mood for manga, a novel or even a biography, B&N is the place I depend on to help me find what my reader heart desires. Thank you, Barnes & Noble, for filling the void in this readers heart.

Best selection! Well stocked on cards and super friendly staff. Great environment, perfect for…read morefinding a small gift. This location never disappoints.

Tried to return a Hallmark new ornament that was broken. No receipt; would give me half price sale…read moreonly! Hallmark rewards customer and all. Manager not nice and just kept saying " that's our policy. " Not same management. Horrible!!!!! Stay away!!!!!!

Amazing staff always helpful and friendly! The store is always clean and stocked as well! :)read more

went here soon after christmas to use a gift card. they had great sales, but their salespeople were…read morehovering over me as i walked through the store. however, when i did ask questions, the employees gave me different answers. when i went to check out, the cashier preceded to argue with me about what was on sale and what was not. my items were from the 'sale' wall and the employee in the front told me that they were on sale. so, utterly confused, i went back to pick something else out. the employee in the front practically tossed a gift basket at me, in frustration, that contained the same items i originally wanted, but were on sale. haven't shopped here since.

Loyalty rewards program never seems to work here. Stopped going because of this reason and after 3…read moremonths of not going back, I decided to give it another shot. Server was still down. Get rid of the rewards program. I'll never be back again.

I feel more comfortable visiting this establishment because I know that Mrs Joann is there. She…read morealways help me with want I am looking for. I really appreciate her help every time.

Had a great experience at this store, we got to spin the wheel for a prize! The Manager was very…read morenice .

No chairs very spare. When I asked the salesperson he said to discourage gathering......i said this…read moreis a shoe store...you need to try shoes on....he was curt and said that's the way it is..very rude. I.will shop online next time. Seems like because of covid customer service is gone.. Rosemary Clarkson

Great selection of books!! The aisle of books are labeled so it is easy to find your favorite…read moregenre. Highly recommend!

Large selection cool finds and nice people. Clean restrooms. Good value on most thingsread more

Quick service, knowledgeable and pleasant. I appreciated the whole experience as compared to…read morevisiting the official Verizon store between Goshen and Elkhart.