I recently stopped by GameStop and was lucky enough to score the new Nintendo Switch 2--didn't…read moreexpect to find one in stock, so that alone felt like a huge win! Edwin and Abri were working and made the whole experience smooth and enjoyable. They were both friendly, knowledgeable, and genuinely helpful throughout the process. You can tell they care about their customers and know their stuff. Great job, and big thanks to both of them!

Well organized, easily accessible with large parking lot right by Walmart, on route 38…read more Large section of clearance items! Found a plushie today for under $1. I came to pick up my items, special deal that was available for a limited time and they had them! There are tons of games and gear for Xbox and PS4/5, Switch, but very little in the DS/3DS department. Recommend stocking up on those please. Customer service is very good, already know that my item is ready for pick up, the manager reviewed his inventory list that's good! Keep up the good work

I've really held out hope for the GameStop Franchise. As a 26 year old man, GameStop was my…read moreabsolute stomping ground in my childhood and up until recently as an adult. This GameStop location in particular could perhaps be cursed or destined to fail. Likely both. My experience was entering the store to purchase two PS5 games. One as a gift and one for myself. The associates here are quite, unique, to put it simply. They love to use a wide range of colorful vocabulary, and in this instance, pick their nose and eat it. Boy do I love it when my new PS5 games are smeared in nose goo. I approached the counter with both of my games. Immediately the associate began his spiel about game warranties. I politely declined. For the next five minutes, this associate proceeded to try and convince me otherwise. After 10 "no's", he relented. Listen, if I wanted this sort of haggling I would go to a car dealership. After checkout, I was met with an angry look and the silent treatment. And no I'm not some Karen reading into things, this man was genuinely upset that I didn't get warranties on my games. So, in summary. If you love Pre-Boogered physical media and the used car salesman specialty, this location is the right place for you.

This store is gross…read more We purchased a PS5 game for our nephew for Christmas, not realizing the version he owns doesn't have a disc drive. No problem, we can return it! We waited on line at Game Stop ahead of two guys who were selling back games and who knows what else. They were both complaining about being in a rush and they were high as kites. Classy. Receipt and PS5 game in tow, we were told by the cashier that we couldn't return the game because the return window expired on January 11th. We said, "But that's today". She replied, Yeah, it expired". We then said, "Actually it DIDN'T yet expire...if YESTERDAY was January 11th, then it would have expired". She looked at us as if we were speaking another language. She called her manager on his cell, and he said that there was nothing he could do because the cash register would never allow him to return something after the return window expired. You can't argue with stupid.

*****THIS IS FOR THE BLACKWOOD CAMPUS BOOKSTORE NOT CHERRY HILL****…read more VERY DISAPPOINTED in the customer service I recieved today !! I was first greeted by an older redhead cashier who decided it was a good idea to RAISE HER VOICE AT A CUSTOMER. I needed a code for my class yesterday and I WAS SOLD THE WRONG CODE!!! I was told by Chase I could bring it back and it could be returned !! I go in today to return and the cashier raised her voice at me saying it was scratched and they could not take it back WELL NO SHIT ITS SCRATCHED THATS HOW I FIGURED OUT THE CODE WAS WRONG. THEN she dumped it on the manager (which was the only nice one in this whole instance) like I was some kind of issue. I then spoke with Chase AGAIN and was told Im lying that I COULD NOT GET A REFUND on the code. then he brings over the book bundle because the individual code is not sold separate. I then meantion I SHOULD NOT have to pay the difference between the code and the book price BECAUSE OF MY CONVENIENCE. Chase proceeds to tell me it's my fault for not showing an associate my schedule. UH NO! YOUR ASSOCIATES SHOULD BE TRAINED TO BE ABLE TO INFORM ME THAT THERE IS NO STAND ALONE CODE FOR THE BOOK I NEEDED! I WOULDNT HAVE WASTED MY MONEY ON THE CODE IN THE FIRST PLACE AND BOUGHT IT DIRECTLY FROM CONNECT. I am VERY unsatisfied. I now have a book I do not need and I have lost money. You guys just lost a customer and IF I CAN GO HIGHER UP TO GET MY MONEY BACK I WILL!!!!!