Location has a great selection and Amparo was super cool and helpful with me and my man getting a great deal on a ps5 and charging home for the controllers great service :) read more

I pre-ordered for TotK here, was told at time of purchase they could use my phone number to look up my order when I came to pick itup, and to call ahead to see if they're doing a pre-release for it the night before (May 11.) I did call ahead earlier this week and spoke to someone there confirming that I could show up just before 9 and I would just need to wait in line, which I did. I waited in line for a half hour only to be told when I got to the front that I had to have stopped by earlier today to get some red ticket and they couldn't give me my preorder because the registers are closed. I have already paid for my item and never in any of the multiple conversations did anyone tell me anything else. I followed their instructions and they wasted my time. I get that they were busy but the employees were very unapologetic and made it clear they dgaf. This was my first experience trying to make a purchase at this location and, with all the other places available to buy games items, it will definitely be my last. read more

633847 Víctor from this store horrible customer service and very rude not professional at all . I had came In earlier to get my daughter a game and it was 12.99 came later and tells me it's 24.99 and makes it seem like I was crazy and making up shit ! Wtf is that this is a game store what do you get out of lying ??? I'm confused and upset . Also I was on the phone with my daughter and he comes to tell me to make a Final decision theirs still 30 minutes before closing if you're in such a hurry how about next time you don't get closing shift . Will never be going back to this Game Stop . You guys need to hire people that are nice and not in a I WANT TO LEAVE. Mood . NOT OKAY . If I could give 0 starts I 100 percent would . read more

I went in looking for something that, according to the online info, this store supposedly had. I went in and spent a good 10-15 minutes looking around for it before finally asking one of the employees for help. He looked it up on his computer to confirm the store had it (they did), however HE didn't know where it was. He spent all of a minute and a half looking for what I asked for before giving up and hiding back behind the counter and complaining to his fellow colleague that I and what I was searching for was a "fucking waste of time". I had to go to another store in Ceres to find what I was looking for. Luckily the employees at that Game Stop were much more friendly. read more

Shoutout to Vicotr, very nice and helpful. I absolutely enjoy shopping at gamestops.

Far and away the best GameStop I've been to. I agree with sentiment that the store is small and there can be a lot of customers depending on when you go - BUT the staff here is super knowledgeable and helpful when it comes to consoles and games. When I last went they were "Prestige", which is a designation GameStop the franchise gives to stores that go above and beyond in service. Highly recommend this specific store to any gamers, young and old. read more

This was my worst experience ever at this specific GameStop. The customer service was awful, they were rude and had a lack of training in regards to explaining how the pick up process works. In specific two male employees working today's pm shift. read more

The girls that work there, weren't very welcoming or helpful. They didn't smile, and just acted like we were a burden. But the guys that work there are always amazing and helpful! We still stop in from time to time...but we won't go in if those girls are there :( read more

Store is super small, but thats not the bad part. Its the employees. They often have a bad atitude, sometimes rude, and just overal negative. I drive further to buy my games because of their employees. I tell people don't even bother going there. read more

The guys that work here.. or at least the ones that helped me the other day.. Were super polite and helpful! This by far is the best customer service I've gotten at a Gamestop.. Don't even bother going to the one in Riverbank! read more

Worst Service Ever. I bought a 17.99 game stop brand to plug my ps3 to a standard tv. He The Person who helped me did give me the right product. But he just didnt care about my questions and rushed me out of the store when there was only one person walking around looking. read more

The staff here is always so nice, they know EVERYTHING! My son loves this store. 10 to every single employee here!

This GameStop is the best by far especially the manager Mike they are always helpful great with services and never make you feel unwelcome in the store. They always make sure they notice you walk in and if they're really busy they make sure they let you know that they'll be right with you. I never had a problem in the store and I will continue going there and I recommend this to everybody. Keep up the great work. read more

I have gone in there many times with my girlfriend, who is a big gamer. Usually the staff is welcoming, especially August, however the manager is a completely different story. I don't know if he has a problem with us being gay or just customers in general, but he has the worst attitude of any retailer I've ever met. I will never be stepping foot In that door again. read more

Worst store. Mike is extremely rude and can't seem to multitask at all. It isn't that hard to answer the phone. Lines take forever and they can't seem to acknowledge people in line. Store setup is terrible making it super hard to get around the store. Some one who is handicap would not able to enter store without bumping into everything read more

Had the worst experience here today, and WILL be calling corporate. The manager was dressed VERY inappropriately (stretch pants, and off the shoulder shirt). Not only that, but was very rude to us. Short, curt, and unwelcoming. She based the pricing on a system without consulting the system, this isn't the flea market! So please be aware that the manager is a reflection of the store's attitude and service, and this is unacceptable. read more

I LOVE this game stop, it is better than the one by the mall or walmart! I have preordered MANY games from here and traded as well, I always get just what I ordered and the wait times are minimal, they always call to let me know my stuff is in too. I think the staff is more knowledgeable and friendly at this location! read more