These guys put whole consoles in the dumpster! I got my son a working Nintendo switch!read more

Came for the Switch 2 release and... wow. What a mess…read more Total disorganization from the start. There was absolutely no point in showing up early to line up, because earlier in the day they handed out numbers--and that determined your spot in line. So if you couldn't come at 3 PM (because, you know, people WORK), you were already out of luck. Then there was zero clarity on where to stand. Two separate lines: one for bundles, one for non-bundles. Total chaos, people crammed and bunched. Not an actual line. You'd think they would've at least started with the folks who had purchased bundles! Nope! We came back in April to pre-order and paid full price on the spot. You'd think that would mean something--but nope. At pre-order you only had to place a deposit if you wanted and pay the rest at pick up. No priority, no order based on pre-order numbers, which they should've done. Would've been much cleaner. People who walked in at 3 PM and just bought outright (no pre-order) got priority in line at 9pm, just because they got a number at 3pm. So come 9 PM, people walked up and went to the front. Meanwhile, we were still waiting. Honestly, this whole number system was a disaster. Never seen a launch handled so poorly. Their reasoning? The Switch units were stacked and labeled with numbers starting at 100 on top, so they handed out the higher numbers first to make distribution easier--just grab from the top of the stack. So those people, who came earlier in the day at 3, ended up at the front of the line. Meanwhile, we were number 17 out of 100... and still stuck in the back, even though we pre-ordered back in April. Again, they should've prioritized folks by their PRE-ORDER NUMBER. Make it make sense. Oh--and they didn't even limit the number of controllers per person. People walked out with armfuls, so by the time we got our "useless" number, they were already sold out. Whatever happened to the traditional first come, first served? It worked for a reason. Still standing in line as I type this. Just... incredibly disappointing.

With a vast array of games available for event rentals, Video Amusement proved to be the perfect…read morechoice for our recent gathering. The delivery team's professionalism was impressive, and the games themselves were not only visually stunning but also well-maintained. It was evident that the team takes great pride in their work, ultimately ensuring that this aspect of our event was exceptionally well-executed and hassle-free. Many thanks!

We rented a few games from Video Amusement for an offsite Corporate Event. The drivers arrived on…read moretime and had the games set up in no time. They were efficient. The games were durable and held up for the event. Even though we were stalled on booking our games (due to the Venue needed to help with the layout), Luiza was still openly optimistic about helping us and in the end we got all the games we wanted. We opted for Ring Toss, Giant Checkers and Clowning Around (Bean Bag Target type of game - see photo). Except for the Giant Checkers, the prices are fairly reasonable. Please note that someone else may think that the price was reasonable...it's all subjective. Here's What I Think.... They have a ton of games from which to choose. If you're in the market for arcade/carnival type games, please give them a try.

I love the store. I have been recently collecting vinyls ever since I got a record player and this…read moreplace is now my favorite. Even though I couldn't find the vinyls I wanted it was still an amazing place to go

Great store and staff! They have super good prices and better dollar bins than the Bay Area! Great…read moreplace to discover new sounds and all that.

Stumbled upon this gem on IG and was so happy to find we have a book store in the area. It's the…read morecutest thing and in the perfect location. The shop is actually bigger than what it looks on the outside and is filled with treasures. There's an abundance of books to choose from and even free books out front. There's also fun Knick knacks around: bookmarks, jewelry, totes, and other cool things. This store fits perfectly with the small town vibes.

This is my absolute favorite bookshop in tracy. A beautiful gem in downtown that me and my children…read moreare very fond of. Thank you for such an amazing atmosphere that you guys maintain and this is the book shop where my kids found their passion for books just like their mommy =}

Old school game shop with a lot of classics from the 8 and 16 bit era. A few arcade classics on…read morefree play. Might be closing soon, check it out while you can.

Cool little spot for retro games and stuff! I have gone here a couple times, small little place…read morewith some cool finds. I've gotten some NES and Super Famicom cartridges and they've worked fine. They also have a good return policy incase the game doesn't work. They got some tables and chairs and I heard they play MTG here too. Theres also a sitting area in the front with a bunch of consoles, maybe to test? They also have some cool arcade games that play the very nostalgic 8-bit sounds. If the place is closed when you get there when yelp says it's open, just call them. This is usually manned by 1 person and they might be out for lunch.

I never write reviews but thought the community should know. I've been into Pokémon cards for quite…read morea while, so I was excited to take my girlfriend's kids to this shop for their very first pack-opening experience. Unfortunately, the visit was disappointing from the moment we arrived. The storefront looked boarded up with wood covering much of the exterior, and it was so dark inside that I honestly couldn't tell if the store was open. Once inside, my girlfriend's son politely asked the employee behind the counter how much a pack cost. The employee responded with, "I can guarantee it's more than you have in your wallet." I was shocked by how rude and dismissive that was, especially toward a kid. That's not the kind of welcome I would expect from an employee. I then told him I wanted to purchase three Prismatic Evolutions packs. He looked at me and said, with an attitude, "You know they're like $20 each, right?" I told him that was fine, but the interaction left a bad impression. What should have been a fun and memorable experience for the kids turned into an uncomfortable one because of the poor customer service. I spent $100 on 6 packs of cards and i was going to buy more cards but didn't want to give them anymore business. I won't be shopping here again and cannot recommend this store based on my experience.

Since the staff change a few years ago, it's gone downhill in terms of customer service and who…read morethey cater to.

There's not many book stores this size that sell & trade used books. This one is pretty good size…read morewith a good selection of fiction, nonfiction, sci-fi, romance, young adult, etc... However, the concrete floors are terrible for your knees if you are trying to get a book on a lower shelf. They have a few cashiers and workers in the back. Some of the used paperbacks books were discounted as low as $3. I believe prices were about $6ish on other books. The books were in good shape. There were a few copies of the same book. They had some older popular authors They have a big parking lot and an Hallmark shop in the same shopping plaza with places to eat nearby.

Decent service, be prepared to wait as they are kind of slow, lots of retail, resale items plus you…read morecan sell books, CD's, DVD's, and more. Fair purchase prices. My sister sold quite a few things and got $75 ish back. Friendly. LBGTQ friendly, families and kids welcome, more than books

Super helpful staff in what can only be described as heaven for collectors or all things nerdy…read more Star Wars, Funko, comics, Loungefly and even some Lego and Hot Wheels. Absolutely worth checking out!

This awesome store is PACKED with good stuff! They always have exactly what I'm looking for and I…read morealways find stuff that I wasn't looking for. Lol Love coming here. Regular Funko Pops are $12 each or $11 each if you buy 5... Or $10 each on Thursdays. Staff/owners are awesome and always friendly. Thanks for the goodies! The best toy/collectible store in the 209 by far.

They give me a great service, very kind and great price would go no where else.I don't had to wait…read moreto long and they offered me very good deals

Very competitive and great service. Had the glass over the lens on my phone replaced.read more

This is the most unsuspecting K Pop store in a random area of San Jose, located in a plaza next to…read morea restaurant and parking is available and free. The inside of the store is clean and organized. I came here with an item in mind, but I can see that this place would be fun to shop through even without an agenda. They have some wall space to feature small businesses created goods which was nice to see. I found the item I was looking for quickly and check out can take a little while depending on what the person in front of you is getting. They offer free photocards with purchase so it took a while for the purchase in front of me to select their freebies before I could do my transaction but overall the shopping experience was fine.

We're from SoCal and we're visiting family nearby. My girls LOVE K-Pop so this was a must stop…read moreshop. We came on 12/26/25 and when we walked in we were immediately curious about all the fun treasures we'd find. We saw the life size cardboard cut outs up front and snapped a quick selfie with RM, my ultimate bias! Talk about a score within the first few minutes, so I had a good vibe about this place from the jump! We took a quick lap around the periphery of the store and then worked our way to the middle. There was LOTS to see and the vast majority was official merch! Heck yes! We saw several albums, photo cards, light-sticks, keychains, bracelets, plus more. My girls were having a field day trying to narrow down what they wanted to go home with. I could see the K-Pop happiness in their little faces. There was a Photo Booth area near the front and a table and chairs for peeps to sit while their loved ones looked around the store. I saw a handful of shirts and some signed items. I had to help my girls make final decisions on their items because they were too excited with the overstimulation of K-Pop items. We purchase 8 items total from BTS, BabyMonster and Stray Kids. We walked out with a BTS light stick, some albums, a Stray Kids Karma pop up Seungmin puppy bracelet, a Hyunjin keychain and 6 lomo (business) cards for $253.66. The prices actually seemed fair and you can't beat the instant gratification, but we had to contain ourselves because we wanted to purchase more. I can totally see us coming here EVERY time we visit family in San Jose! Seungmin and Hyunjin are my daughters biases! The staff were helpful and answered all of our questions with a smile on their face, so that's a plus. One employee let us know he'd open the light-stick to check that it worked because light-sticks were final sale. He brought over some batteries, turned it on and showed us how to use it. Very kind of him! This K-Pop store was a fantastic find! When my girls are happy, I'm a happy Mama and feel blessed to give them what they want, not just what they need. K-Pop for the win!