Bought a product here marked $54.oo Was charged 59.00. The manager was rude..unproffessional..and willing to do NOTHING. False advertising. read more

GAMESTOP SHOULD BE BOYCOTTED FOR THIS!!! I am a Host Home Provider for a couple of developmentally disabled gentlemen, and video games are some of their most favorite pastimes. One of them recently sought to purchase a new controller for his Switch platform, and he accidentally purchased the wrong one. He literally pulled it out of the box, noticed it was the wrong one and immediately put it back without so much as removing the protective plastic. We live 42 miles away, so we were unable to immediately return to try to correct his mistake. Four days later when we were able to return the counter person took one look at it and refused to refund his money, allow him to use the purchase price to obtain products he did want, or even allow him to take the loss and sell it back as pre-owned. Her rationale? That little cardboard tab that locks the lid of the box in place had gotten ripped off when he opened the controller. This is a real hardship for this person as his access to that kind of money (the controller he purchased was $79.99+ taxes+ $25.99 he paid for the warranty package) is severely limited and there is no telling how long it will be before he has that kind of money again. Such blatant disregard for a developmentally disabled person's inability to reliably find and purchase what they are looking for, coupled with the fact that he now has an expensive controller he was forced to keep as a result of this deplorable action illustrates just how disconnected Gamestop is from the real world, and perhaps it would be best if they ceased to exist. read more

Sold me a lemon ps4 and told me I have to wait almost a month to play. I just bought it yesterday. And screamed at me because he couldn't fix the problem his name was Anthony also. I ask him what was the point of the warranty and he had no answer except I can call corporation and hung up on me. I just spent 600 dollars and never even got to play a game cause the system keeps shutting down cause it overheats. So this tells me.they never even checked the system when they bought it from a customer wow good job game stop. And good job Anthony for his terrific work bravo read more

Cancelling my order now and I'll take my business elsewhere. I'm standing outside of the store to purchase a controller, the worker sees me, I've been calling for 15 minutes because the sign says delivery at door. And I can't get him to answer the phone or do anything else besides look at me from the front desk. Terrible customer service. Door dashbj just showed up and of course he answers that right away to get his food. Get rid of this employee this is inexcusable read more

Staff are super friendly, very knowledgeable, and approachable! Price and trade in wise, it's your usual GameStop

We have always liked the people who work here and never had any issues. The games are expensive but everyone knows they will be and most of them are so worth it. We always have and always will return read more