I bought a Miele Oven directly from the Bruhn website. The…read morekitchen was ordered in a rush and had to reach my place on a certain date. Long story short, the delivery company made a mistake and the over was expected to arrive a day late. (usually not a big deal). Benjamin from Bruhn realized how disappointed I was and was not willing to give up. He transferred the shipment to another spedition to ensure that the delivery reaches me on time. This is what I call great service. Thank you, Benjamin. Thank you, Bruhn.