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14 years ago
Just received the most amazing customer service from a lady that helped me get the perfect fitting clothes. Really special and I am now sold on GAP again. read more
132 Notting Hill Gate
Notting Hill
London W11 3QG
United Kingdom
020 7221 5828
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http://www.gap.co.uk/
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This used to be a store that I would avoid at any cost. Not because it's cheap with cheap quality…read moregoods, but father it was a mess, and the queue was always so long. If I saw something I wanted to buy, I would pick it, look at the queue, put it back down and walk out. If I really wanted something, I would come back at a later date, but make sure that I arrived and got served before the hoard of shoppers arrived. I have to say, since the opening of the two huge Primark stores on Oxford Street, things in this particular branch have inproved enormously. The display no longer a thrift shop appearance of jumbles clothes. Also the queues are not as bad as they used be. I think the die hard Primark shoppers would rather make the trek to Oxford Street, where the chioce of goods is that much greater. For any American visitors coming to London wondering what kind of store Primark is, think an even cheaper version of Old Navy for clothes and Walmart of bedding and household accessories. The reason this store only gets three stars is due to the size of the store means that the selection is limited and does not cover the full range of Primark goods.
I came here probably much like everyone else, hoping they could find some PRIMARK goodies without…read moremaking a trip to the 24-7 INSANE Oxford Circus location. But, after my visit to the Kilburn location I learned that each store is very (VERY) different than the next. Crap is EVERYWHERE. I seriously didn't even see anyone working there picking things up. I know Oxford Circus is the huge, flagship store, but they always have about 50 workers scrambling around the tourists trying to fix up the shop in order. Any retail business should care as least a little bit if their merchandise is all on the floor. It shouldn't matter if it's only 1 quid either. Not only is this location a complete and utter disaster, but the merchandise isn't even any good. Yes, the store is smaller, but I found what is in store not to be really any worth buying. Suck it up, wake up at 9 and go to the Oxford Circus location. TRUST ME.
Winter socks.
Primark on Kilburn High Road
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Quite today.
I always pass this shop on the way to Portobello market and think that the window displays are…read morereally good. At the moment they include and up-side down mannequin wearing a dress and it looks cool. I was a little disappointed when I went in though because it essentially has the same stock as the street vendors in the market but you can try the own and it isn't open to the elements. The clothes are nice though, despite being a fraction of the price 5 minutes away; lots of pretty cotton dresses with lace or embellishment detailing. The average price for a dress is about £50 though which is quite steep.
I absolutely love this place. The staff are so helpful and friendly. The product range is brilliant…read moreand the prices are excellent. I would recommend this place to anyone.
This small clothes wear shop is on the corner of Willesden Lane and Kilburn High Road. It claims to…read morebe 'Frenchwear' and I'm not sure exactly what they mean by this? It's certainly not the chic and stylish clothing that I would associate with France. However, the dresses are quite nice and they have some fashionable shoes and handbags. The quality of the clothing doesn't seem to be very high but they offer some quite pretty things for the lower end of the market-but I wouldn't expect them to last very long. The dresses are, I would say, aimed at an age range of 16 to 18 but they do have some office style clothing as well for the younger market.
This place is the Holy Grail of vintage as far as I'm concerned. I ALWAYS find something I want…read morewhen I come here! The owners Sparkle & Cad are very friendly and knowledgeable, and are always happy to help if you're looking for something special. Everything they sell is hand picked, so you know there aren't going to be rails of dubious looking stock like you find in so many vintage shops nowadays. If you're looking for authentic clothing and accessories then it doesn't get better than this: everything in here is a gem! Happily there's also something for every budget, as they have a discounted section upstairs. The main floor is pricier - but worth it.
The best vintage shop in London indeed. It is a treasure box in the middle of London-I could move…read morein there! Hats, shoes, dresses, amazing pieces from 1920's-1970's, especially their 1940's/1950's collections... late 1930's Garbo hat from Ninotchka, Marilyn dress, the most amazing 1950's earrings and gloves (and I've been collecting these for some years now and they have wonderful choice) all in perfect condition and one off's! I seriously wish that shop was my cupboard... Sparkle and Cad, the owners of the place are uber friendly and all you have to do is ask and they will tell you all about the designers, eras of the items...you'll really feel million dollars to wear a dress which was worn by a Hollywood starlet of a very famous movie sometime in 1956!!! Marilyn dress is pricey but a wonderful find for a collector.. there is something for everyone and you can certainly find a bargain (especially in Hell to Pay upstairs) too (also get your self on their mailing list and see when they have a sale or special deals!)..and another thing you'll never know who you might see in there (Kate Moss,Whoopee Goldberg,Immodesty Blaize,Duffy,Paloma Faith,Eva Green, Sharleen Spiteri, to name just a few!!). I am overexcited about The Girl Can't Help it, love it! MUST visit!!!!
Such a cute market! Loved all the little vendors and shops. So many different things to see, eat…read moreand buy. Worth a stop if you are in London, also in a cool area!
We loved this market. We went on Saturday, which I believe it is open only on Friday and Saturday…read more Much less crowded than the Borough Market, which you can barely move through certain sections during peak hours (though great selection). I enjoyed a quiche. My daughters enjoyed strawberries topped with Nutella. We all shared a fish and chips meal from Poppie's which I highly recommend. Probably the best fish and chips we had while in London. There are olive bars and paella and all sorts of amazing foods to enjoy. Also pick up a Notting Hill bookstore linen tote while you are there.
Owned by trendy Spaniards, Pili & Mili is a really fun boutique in the heart of Portobello Road,…read morethey have a wide selection of colorful clothes for girls that are looking to make a statement. The clothes have bold colors and graphics, and they also have a wide selection of accessories, I personally love their leather handbags, they are unique and made with high quality standards.
My new favourite store on Portobello! I saw a jacket in the window and popped in to take a look…read more The jacket was out of stock, but the BF spotted some adorable shoes which I had to try on. Needless to say I walked out the store with them bought. They have a lot of really cute, quirky but classy dresses, skirts, and shirts. The prices are good considering the designs and quality of the items. This last weekend I stopped in and bought a hat and scarf set. The shop lady was super friendly and helped me decide which hat to get! The jacket I saw initially was in stock but the shop was so packed I decided to stop by later when I could properly try it on. The only negative about this shop is that the black, lacey, scoop back dress in stock didn't fit over my big bum!!
First time at this location and I wasn't impressed. Very messy store and the employees weren't the…read morefriendliest. Won't be back
This branch of Primark is a fairly large and modern store, it is located on the upper floor of…read moreWestfield London (White City). Based on the ten other branches of Primark I've visited in the past throughout the UK and the Netherlands, this is pretty much a typical store and reminds me of other mall locations such as those in the intu Metrocentre in the North East, and St David's in Cardiff, Wales. Primark is your typical more budget fashion retailer, they do have some nifty items at low prices but of course, with the price comes perhaps lower quality or at least a variation of such. The store had a decent feel to it and a decent selection for a Primark store, in terms of being modern and standing out, it was pretty much your average large mall location of the chain to the ones mentioned and definitely beats other branches in the likes of Liverpool and Southport, both of which are in the Merseyside region. "A-OK" sums this place up, it is okay, it isn't too impressive, it's average at best, and the understaffed nature of the store, with the staff that there are not seeming to be too friendly or helpful is another downside. 3*
Krispy Kreme collection ~
Surprise Surprise! Well, I didn't really know how to make that pun perfect so I didn't. This shop…read moreis very shimmery and attractive from the outside, luring you in with its hanging Christmas decorations in the window. Across one wall sit an array of handbags, of hugely different styles and motifs. I for one was interested by some, perhaps as a gift offer for the missus. However I quickly realised that I didn't quite know the slightest thing about the mysterious bond between a girl and her handbag. I might give her one that looks good, but where are the 15 pockets for her various items? I might give her one with lots of pockets but why does it look like rucksack? The place sells some basic clothing as well, mainly for women, though I'd come here for accessories first and clothes if you get lucky.
I don't know why the named this shop classy chicks because it's not very classy. Cheap yes but…read moreclassy no. A lot of party outfits and some casual wear too. They do have some accessories too. The staff is not really into customer service but if you find something in here it will be a bargain!
Iris is a really good womanswear boutique in Queens Park, just North of Notting Hill. There is a…read moregreat community of people in this neighbourhood, typically families who moved out of Notting Hill when the American investment bankers made it unaffordable to the more creative folks. But those local yummy mummies and fashionistas were until recently lacking a gorgeous place to go shopping. They now have Iris, set up a few years ago by two local mums and doing very well. They have had some flair to pick up and coming brands and mix them with more established labels. While not being cheap, the store is full of very affordable pieces from labels such as K Jacques de St Tropez (sandals), French labels Isabel Marant and Vanessa Bruno, but also American Vintage, Zoe T's, Malene Birger, Velvet, and the unavoidable Antik Batik. They also have a maternity range since women in Queens Park are the perfect target for that too Worth stopping by if you are or live in the area and are into fashion.
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My favorite new go-to place for work clothes. Good designs that fit me well. Solid customer service.read more
Disgraceful disgusting company. Ordered a dress online. Couldn't fit it over my head and return…read moreit ASAP! They sent it back to me and said it was not in good return condition? What!? I didn't even wear it. I called customer service to complain. They were suppose to call me back for a 2nd review. By this time they sent it back to me. I called 2 weeks after and they decided without even seeing the product new with tags, they declined a refund? WTF!!!! Called again to speak to a supervisor and again no call 2 weeks later nothing! They obviously do not care about their customers. Disgusted and disappointed!! I will never ever buy anything from this company again and post this experience everywhere I can.
Zara, as a store, stocks a good range of work and casual basics. I'm not a big fan of their shirts…read moreas they tend to be difficult to iron, but the blazers looks as if they'd function well in a formal office setting, and their bags seem very much on-trend. The shoes have regularly popped up in style features, but, having tried one pair on, am baffled as to why anyone would think they're comfortable. Still, maybe that's just me. I visited this store once after having spotted a really nice t-shirt dress in a broadsheet style feature. I wasn't able to locate it anywhere in the store and asked one of the sales assistants for help. I described it and she went off to the storeroom to see if it was there. She managed to locate it after a bit of searching. As it turned out, it was so new, it hadn't even made it onto the floor yet. It mustn't have been easy looking for something you haven't seen before. I was definitely impressed by that!
If you are tall, look no further! Finally jeans that don't barely fit or fit perfectly only to…read moreshrink in the dryer. Love the fit so much, I am exclusive when it comes to jeans. Also love their basic T's and light long sleeve tops. The sales associates are gracious and helpful and willing to check the back for your size. I was particularly thankful on my last visit because there were about 5 pairs that she had to go searching for in my size. The boxed water is a nice though, especially if you have been out shopping all day AND they take Apple Pay which is so convenient and faster than having to dig out my wallet and credit card. Double win with customer service and fit of clothing.
I love Rag & Bone. And, after serious deliberation, I decided to treat myself to a pair of R&G…read morewinter boots. I had tried them on at another retailer, but they didn't have my size. So I called this store and spoke with a lovely woman. She searched the stock for what I was looking for, and then offered to hold two different sizes for me until I came to try them on. She remembered me when I showed up that weekend, and had both sizes out for me to try. They were polite and not at all pushy. I walked out with boots that I only want to take off when I crawl into bed. Good quality stuff, and customer service to match. I like it!
Ok, so I like the clothes and this store is big enough to hold a great selection but what the hell…read moreis happening to customer service? I don't mean to sound like an old lady but it's just not what it used to be. It makes such a difference to your shopping experience to have friendly and attentive staff. I don't want someone following me about the shop and being TOO attentive but COME ON! A little acknowledgement would be great! They seem to put all the friendly and helpful staff downstairs as both times I recently popped in I was greeted by two different fellas who were more than happy to help me but upstairs I was downright ignored by staff. Even when I came out the changing room there were 4 members of staff having a chat right outside yet none of them offered to take the clothes off me and I hung them on the rail myself. They all looked up and acknowledged my presence but weren't interested in helping me in any way. Great clothes, great store but better customer service needed. Sort it out, Ted!
Nice selection of smart casual ware. The sales people were very nice and super helpful. A very good…read moreclothes shopping experience.
My source for all things holy…read more Metallic gold and sliver jeans. They ran out of these in the US, and I found them here last January. Praise dog!
This is Austin Reed's flagship store, with five floors of elegant, classic menswear and womenswear,…read moreas well as a small cafe on the lower ground floor. The classic Austin Reed look - think suits, blazers, double-cuffed shirts, good leather shoes, heavy-knit jumpers, barbour jackets - is timeless, and very British in an understated way. The clothing is generally excellent quality, too: I have Austin Reed suits and ties that have lasted well over a decade. All this quality comes at a price, and it's not cheap: shoes especially can be eye-wateringly expensive (around £500 a pair for something top-end). But other accessories and their own brand goods can offer good value for money, although this is never going to be a budget store. That said, they do have good sales. I've generally found the staff to be helpful and knowledgeable. The branch has a hire service, as well as a (very) small cafe for breakfast, a light lunch or afternoon tea. It's often very quiet, so a good place to escape the madness of the West End. The store has level access (suitable for wheelchairs) to all the main floors, although one or two raised-platform display areas have steps. There are men's, women's and disabled toilets.
Very good service once we were able to track someone down to help us. The salesman was helpful and…read moreup front about costs, best options, and even the fact that Austin Reed wouldn't be the best place for a smaller-framed man like my husband to get his shirts. The suit my husband picked out is fabulous and was altered beautifully to fit just right by the in-house tailoring staff.
Yet another branch of COS, my favourite so far. I always feel a bit overwhelmed by the sheer amount…read moreof clothes on offer. The Kensington outlet has a slightly more generous feel to it. COS is the high-end collection from H&M. I like the colours and styles but haven't ventured much beyond staples like tops and accessories.
Pros This New Look store is located near Hertford's town centre and is a fairly small store. It's…read moredecorated in a fairly minimalist style, and stocks a good range of clothes for teens and young women, as well as accessories, lingerie and some really good shoes. Prices are low and there's often a bargain rail with some really good offers available. Quality is actually higher than you'd expect from such a well-priced store. Cons The store isn't huge so doesn't stock the full range of clothes, which is annoying if you've seen something in a magazine or on the website that you really want!
This shop is near boots. It is a small new look store but…read morecarries most of the standard stock you would expect to find. They do shoe's, accessories and the 9-15 range. The store never seem's that busy and staff are helpful.
Ordered from here in 2019. Now the state I live in just sent me a bill to pay sales tax on what I…read moreordered! Beware if you are ordering from the UK to ship to the US! If your state wants to collect sales tax they will hit you with late fees etc + the tax. Cute clothes.... BUT not that cute.
I have wanted to shop in Reiss for years! I've been drooling over their style and clothes for a…read morelong long time. FINALLY, I was able to go into a store and try on some of the clothes I've been looking at for a while. This store is located on a busy street near tons of other shopping - and has women's wear upstairs with men's downstairs. I was slightly worried about snobbishness but it wasn't a problem. The gal who helped me was so friendly and cute - she worked with me to find several coats to try on to make sure the style was right for me. I did end up finding one that was perfect and several of the other gals working complimented me on it as they walked past the fitting rooms. We also tried on what felt like every sheath dress - or dress in general - in the store. I tried on several sizes of a few dresses to make sure I got the right ones. Throughout the whole ordeal the gal helping me remained patient and friendly - fetching me other sizes when needed and she even called the local store at another location to see if they had the sizes I needed to try when they didn't have it in one of the dresses I wanted at this store. When she found they did - sure enough - she put on some boots and took an umbrella and walked to go get it for me so I could try it on to make sure the size I tried was the one I needed and not a size up. That's good customer service! It was raining! I ended up leaving with a fabulous winter coat and two beautiful dresses. Success!
Love the clothes at this store. Such great quality for a good price. I bought a coat and couldn't…read morefind the receipt but they returned it without hassle too. Love the ease of check out.