I am not the kind of person who writes reviews--but after the wonderful service I got here, I felt…read morecompelled. Never has a garage owner been so helpful or honest about fixing my car. The work itself was also Impeccable. Price was beyond reasonanble.It's so nice to have such service during what is a very stressful situation. Thank you --thank you --thank you.

When my car broke down while I was away from home, I had to decide whether to have it repaired…read morelocally or have it towed back to Alexandria. After speaking with Marc at Romeo's Napa Auto Pro, I decided to bring it back--and I'm so glad I did. I trust Marc and his team completely. They've never let me down, their prices have always been fair, and because the repairs were covered under warranty, it simply made more sense to have them do the work. They're honest, knowledgeable, and always a pleasure to deal with. It's reassuring to know you have a garage you can count on, especially when something unexpected happens. I highly recommend Marc and the team at Romeo's Napa Auto Pro.

When you read NAPA, Autopro, in Alexandria, Ontario, Pro here does not mean Professional. Far from…read moreit. At least for me. Some love the place. Here's why. My rear bumper was going down. I ask Autopro if they can give me an appointment to fix it. The "specialist" of the place, whom I will call Bozo, tell me. "I give an appointment if I can do the work." So he looks at the car and say. "Yes, I can do it. Be there Thursday at 8:30 am". Thursday I was there. The big expert looks at the car another time and said... "I can't do the work. I need few parts. I will order them". (Why then did he say before that he could do the work?) Few days pass without news. I went back to the garage. " Faster than a telephone call... So what about the parts?" I ask the man. "It looks like they weren't on the back order, he said. But I take care of it". Ah ah ! I said for myself. Three more days. Bozo calls me. "The pieces have arrived." I show up for my third appointment and wait 35 minutes lucky me that I had an appointment. A real pleasure, when you know that I am disabled... And here comes the expert again. "We have the pieces but they are not the right size. I have to buy them somewhere else. Leave me your car. It will be done tomorrow. Take our courtesy car to go home". I must emphasize that during all these "game" Bozo did not apologize once. So I hit the road with the courtesy car... And, 25 kilometers further I run out of gas. Can an expert forgot to check the fuel level before lending the vehicle to a customer? I admit that rather annoyed by Bozo's irresponsible attitude I had not looked to see if the tank was full, but my mistake was that after all is nonsense I still trust the clown. Results : It cost me $ 75 of towing, 2 hours lost, on the side of the road, in the cold ... Summary: 4 trips to the garage give 120 km with my car and 30 with the loaned one. That is: $15 worth of gasoline. So, the Autopro garage in Alexandria? Forget it. Instead, go to Tim Horton's "Service à l'auto", you will have better service and at least a full stomach, if not the tank of the car. Gilles Dubois a new, and already former Autopro customer.

Just had my car fixed here and it was a wonderful experience…read more Everyone was so helpful and nice it was just a pleasure. I had a loaner car while they fixed mine and it was a very nice car. Got my car back very soon and it was fully cleaned inside and out and looked great. I would really recomend Fix Auto and if ever I require body work would for sure go here. Karen

I had the best experience ever yesterday! I met HONEST and kind staff!!…read more I had visible rusting on my 2010 Mazda rocker panel. I came to fix auto for a repair estimate as my car otherwise is in very good shape. They could have taken advantage of me and costed out a repair but instead gave me honest advice about NOT spending the money for something that would have been cosmetic and that the rust would return. How many people turn away business? I was very impressed!!!! This is my second dealing with this shop and I highly recommend them for their service and integrity!

This place was recommended to me to try with an oddball problem I was having while on a road trip…read morereturning from NB to ON. While they couldn't help me out with my problem, it appears they are known for their experience doing engine swaps with different types of camper vans. The Vanagon platform looked to be a favourite there so if you need engine work on yours and would rather have a completely different type of engine check out these guys just west of Montreal.