The staff are what makes Garden Estates feel like home. Both my mom and dad felt at home immediately. Though their time there was short, they received excellent care and had fun each day with the group activities. read more

Garden Estates of Temple - Assisted Living Facilities Near Me - Temple, Texas

I cannot say enough positive things about the staff and their efforts before, during and after we relocated both parents to Garden Estate facility. Attention to detail and follow through has been outstanding regardless how major or minor the ask. if your need is important to you, it is important to them. Lisa has been our primary contact. She and others are both passionate and compassionate at the same time. A rare find. Many facilities in this industry "recruit and sell" you on an embellished idea that often fades to a very different reality after the ink dries and funds exchange hands. This has not been our experience. mom and dad are both pleased with the facility and the dining is much improved over the previous facility they were recently in. This has been a primary pillar of improvement. An important detail when choosing a facility. The nursing staff is also very attentive and patient with challenging opportunities we have presented them. All in all, very pleased we made the move to this neat little community. Garden Estate will tell you their mission is to cultivate a culture of happy tenants that want to be there. They are successfully doing this. Great place to be if your looking for peace of mind for your parents or yourself. Amazing staff to work with that understands your needs and what you are navigating. Moreover, their Passion to help others is undeniable and witnessed regularly. read more

Did a great job caring for my husband while I travelled...nice apartment and staff very friendly! My husband enjoyed himself and enjoyed the food! Super friendly staff! read more

Was looking for place for my mom checked out multiple different places. When I first walked in I was blown away. The place has everything even a beauty salon. My mom signed lease looking forward move in. Will update read more

This facility has a great feel when entering. There were residence enjoying each others company as well as a dog. Looked and felt very comfortable. Unfortunately, that was not enough for us. We were looking for a weekend respite stay with the potential for a long term agreement for our dad. We met with the woman and she showed us around. For the respite, she showed us the apt where he would be staying. She mentioned that having him there for just a weekend wouldn't be a good indication of how he's life could be, but we needed help for a weekend and this was a good option as well as a way to see if it was a good long term fit. As planned, we took dad to get him checked in for his weekend visit. To our dismay, there was required paperwork for him to stay and this paperwork needed to be sent to physician. We were never told about it until then and we weren't able to get physician on such short notice, so we had to take dad back home. This was an inconvenience for the family and for dad, as well as being confusing to him. Why wasn't this paperwork mentioned when we scheduled for the weekend? Once paperwork and all was handled the following day, we took dad to his room. Getting him settled in, he noticed theT.V. was broken. Come to find out, the maintenance guy knew, but they still rented the room without a working T.V. and at $150 a night, we want a working T.V. Nothing was done. There was no solution brought to us. No new T.V. or moved to another room. Nothing. Well, suffice to say, dad was miserable and came home the very next day. Rather than apologetically issuing us our money back, we were left to have to FIGHT just to get 1 night reimbursed. Overall, a very disappointing experience and we feel it could have been prevented had there been more attention to details and clear knowledge of procedures by management. If this is any indication of how the business is run, we will be going elsewhere. read more

We came to Garden Estates to visit several times with my mom. Her health was declining and unable to stay alone. Based on our several visits my family and I agreed this would be a perfect match for my mom. When they did the assessment they way this certain person was introduced she was a nurse. Later I found out Claudia is not a nurse but med tech who is the Director of the Med Room. My mom had multiple problems with her heart and lungs and had to be on oxygen full time. She had many medications which she knew exactly what she should be taking and what they look like. She was the type you just don't hand her a pile of pills and she takes them. She caught several times they weren't giving her the right medications consistently. With heart problems you are on a restricted diet of low sodium. Mom loved the food in the dinning room. I had dinner with her several times and after eating my mouth would be dried out like I had been sucking on sunflower seeds. In one month my mom gained 40 pounds which was fluid. Here we go to the hospital to have fluid removed. Mom was in the hospital almost two weeks. When I brought her back her caregiver made her feel good about getting back to her apartment. But the Claudia, Director of the med room was no where to be found. Mom's medication had been changed and I needed to speak to the Director of the Med Room and Lane, Director of the Center I also wanted to speak to the Chef in the dinning room to discuss low sodium options for my mom. Eventually we all sat down for a meeting but nothing changed after that meeting. My mom's health continued to decline but the caregivers never told me how much she had declined. She was having a lot of trouble breathing at night. They would also have to have her stand up to take her medication. BUT not one time did anyone let me know what was going on. So here we go back to the hospital this time she was in the hospital for 3 weeks. I feel like communication is key and if a resident is having that much trouble someone should have been notified the family immediately and called 911 and taken to the hospital. When my mom was discharged from the hospital she went on hospice. Which was hard decision to make for your loved one, especially your mom. I notified the Director of the Med Room that mom was on hospice. She tried to talk me into going with another hospice company and even brought me a written name and number to my mom's room. Which I thought was unprofessional and inappropriate considering we are distraught over my mom's health and welfare. Eventually I was spending nights with mom and I really got to see what was going on behind the scenes. One night the med tech brought mom her meds and she asked to see them like she did every time and her lasix were not the right dosage. We asked to see the MARS and it was written wrong! Mom had gained 10 pounds of fluid within a few days. So you understand how important a resident medications is dispersed correctly. Here we go back to the hospital to have fluids removed. At this point I was so upset with the Director of the Center and Director of the Med room my family decided to move my mom back home. She was requiring more and more care and I honestly didn't have trust in these people to care for my mom. I was told they had a nurse on staff which I found out they did NOT. I gave our 30 day notice to vacate. My mom passed 2 weeks after coming home. We still had a few things we needed to take out of my mom's apartment. I came to pick up the last few things and walked up to an unlocked door and when I walked in a painter was in there touching up paint on the walls. There was a trash bag with a few of my mom's things. I was overwhelmed with emotions I don't really know what I said or did but I know it wasn't pretty. How dare they come into my mom's locked apartment when we still had another two weeks left on her lease. Lane are you that heartless? We are still missing a very expensive monitor she used to transmit information from her her pacemaker to her doctor in Austin. My point is they had no reasoning for entering my mom's apartment. So was our experience good.. NO Do they provide good care... sure if your self sufficient and can care for yourself. Looking back we had red flags and we should have ran from the very beginning. read more

We toured this community just recently and wow!!! It looks like a resort when you walk in, not a retirement home. There's hustle and bustle, a beautiful dining room, awesome food from a real chef and the 1 bedroom suite we saw is the perfect size for them. Just as we were about to leave, John had a thank you box of salted caramel pralines for us to take home!!!!! YUM!Wish we had found this place before we moved Mom and Dad into another community, but we can fix that! I left feeling the peace of mind that I know we'll have if they're living here. read more