My experience with Garden Base was short and in the not bit sweet. I paid £49 for a trial of 2 hours gardening with another 2 hours free gardening.
Garden base carried out the works on the day I booked which was all fine, they were due to come a couple of weeks later, I received a phone call on the day of appointment to say they were stuck in traffic and had to cancel, they then rescheduled me for over a week later. That day came (Thurs 21st Oct) and they canceled me again, the next date they have is the 11th Nov.
After expressing my views that I was not happy and I wanted my grass cut one more time this year before it gets to late with the young chap on the end of the phone his reply is "if you dont like it love then do one"
He was so rude it shocked me.
I have since asked for a refund but have been told that the £49 I paid is non refundable.
The whole point of me using Garden Base is because I cannot do my garden as well as I used too. They have taken my money and are not providing the service.
STAY WELL AWAY. read more