I honestly can not recommend Ludwig's Jewelry Store. Maybe it's just been the "luck of the draw"…read morebut we have had nothing but bad experiences with them since a ring purchase in August. And here we are at the end of October and just another disappointment. First the ring was a week later than promised then when we finally got called that it was ready we went to pick it up and it was white gold rather than yellow gold as ordered. So back again and we were told another week. Then told she ordered the wrong ring. So another week. Finally a month after the initial order we picked up the ring. It keeps getting snagged. On everything. We go back in and get the "did you buy this HERE? Line! After much discussion we were told it would be a week to repair. Got a call in a week to pick it up, go in and guess what?? Still catching so back again! In the 11 weeks since we have been engaged I have had the ring 6 weeks!

I purchased a gold chain with a pendant over Christmas and the pendant broke after I wore it a…read morecouple months. They were unwilling to do anything except give me half price off toward a new one. This is an unacceptable way to keep a customer. I will take my business elsewhere!

My wife and I had an amazing experience at the jewelry shop. They helped us selected and delivered…read moreexactly what they said they would at a reasonable price. Thanks Tim and crew best wishes we will be back.. Randy & Jessica M

they were so helpful with my dealings and knowledgeable great attitudes and personalitys go back…read moreanytime recommend highly

We have been here several times. Often to replace a watch battery. Recently, We did have two rings…read morerepaired, and they did an excellent job. Employees are friendly and courteous. Also, they do provide an accurate estimate before starting work.

I would NEVER recommend anyone doing business at this "family owned" jeweler. I have been hung up…read moreon, lied to by the salesperson, yelled at by the store manager, and basically been given the most horrible customer service of any business ever. I would instead recommend the Jewelry Shoppe on Molly Pitcher Highway in Greencastle, Pa. Excellent customer service, prices, and accommodating to out-of-town guests. I

Caveat emptor - LET THE BUYER BEWARE PC Exemplifies the…read moredefinition of a bad salesmanship - dishonest with no conscience. Would recommend a criminal background check. I trusted him with an heirloom diamond worth over $20,000 and was returned with a cubic zirconia. Unfortunately, by the time it was discovered it was too late to file criminal charges. However, I am aware that others with similar experiences have brought this to the attention of the Shippensburg police. My incident occurred back in the mid 80's when JC was working with another jeweler and doing "freelance" work. But as we all know "A leopard doesn't change its spots." I am also aware of a criminal charge in the mid 80's when he worked in financial planning in Hagerstown, MD and was charged with theft of people's investments.

This place is a rip off. He sells fake items at inflated prices. In my opinion NO ONE should…read morepurchase anything there unless they want sub quality merchandise at a high price. For true disclosure I was married to this fraud for a few years until I found out his true self. He told me my engagement ring was worth 35k but was worth nothing