I've been a loyal customer for 7+ years and I can't imagine using any other agency or insurance company. Everyone that I've been in contact with has been very responsive to my needs and always has my best interest in mind. They've even come to me without solicitation, when there is a cost savings move to make. read more

Absolutely the best. Lowest fares, best customer service. Steve Feig is my agent and not only is he a cool guy, but he always works with me to get me the best rates. Highly highly recommend. I've been a client for YEARS. read more

Very accommodating and very helpful insurance agency. Jennifer took her time to analyze the best rates available, and was patient explaining all the different plans and coverages. Even though I didn't go with them, their service was fantastic, and I would recommend them. read more

This is the second year of my earthquake insurance with Krouse Insurance. Jason is very attentive and patient with all the questions. With earthquake insurance there are a TON of questions. I am a strong advocate for Jason Krouse and Krouse Insurance if you need insurance for your home or car. read more

This company is the BEST! They make you feel like family and actually care about helping you get the policy that is right for you. Will be with them for life. Thank you Jason and Krouse Insurance!! read more

Very competent staff and will work to save you money. I've been very happy with with their service and highly recommend them.

They take care of my insurance needs quickly and reliable. Krouse insurance has saved me money and continue to do so, with a high level of customer service. I am glad I switch over to them. Christine read more

We have been with Gary Krouse Insurance Services since December 2008 and have been so completely happy with our experience with them. Steve Feig is fantastic and will get back to you lightening quick. Everyone we have ever dealt with at the office has been wonderful and exceptionally helpful. So refreshing to feel like you are not bothering anyone when you need to ask a question and to talk to people who enjoy their job. Highly recommend them! read more

Excellent rates, even better customer service! Steve is the best contact. If you email them, make sure to include "For Steve" in the subject line read more

My husband and I just bought our first house and Steve Feig came highly recommended. He was super helpful, honest, and quick to respond which is exactly what we needed during that whole process. We're USAA members and ended up choosing Krouse Insurance Services over the highly-rated USAA because of Steve. Couldn't recommend him enough! read more

I have never wrote a review, but Jennifer was so awesome. She has great knowledge. She got the me the best rates and very professional. I am looking forward to doing business with them. read more

Horrible customer service! Save yourself the headache to many agents in town to beg for a return call or have to call five and six times. Very bad experience dealing with Jennifer I would not recommend her to anyone. Had to switch to another more experienced agent. read more

Jennifer is the best!!! Switched from, "that other company" to Mercury!! Family owned and so supportive. Thank you!!!!!

Insurance is insurance, right? What makes the difference is the service - and the service I get from Steve at Krouse Insurance is pretty amazing. He's contacted ME more than once to pro-actively tell me a way he could reduce my auto rate. And while I have, unfortunately, had an accident or two over the years - Steve made the experience as painless as possible. and took a lot of the weight and worry out of it. Seriously - it's all about the service - and Krouse Insurance has that down. Highly recommend these guys... read more

I used to HATEEE dealing with insurance companies, until I met Steve Feig at Gary Krouse Insurance Services whom I was referred to by a friend. He currently takes care of my auto insurance and always gives great advice for my plan along with the best rates. He even provides options on how I could save on my plan and I can honestly say, that's never happened with any other auto insurance agents I've ever dealt with. Steve is professional and always responsive, he even adjusted my insurance plan the day after he came out of surgery. His dedication to his clients are beyond impressive. If you're looking for the best quotes, and someone great and knowledgeable to handle your insurance needs, Steve is your guy. Thank you for all your help Steve! read more

Call Gary Krouse Insurance Services and Jennifer picked up. She saw me right away even though it was almost closing time and got me insured. She asked all the right questions and made sure I add the appropriate coverage and discounts available to me. Going back ASAP to get my Homeowners and Renters insurance through them. read more

I use them for my insurance and am very greatful to have such an experienced professional like Steve on my side. I would recommend him to anyone. Thanks! read more

I have been working with Steve Feig at Krouse Insurance for many years. Every since the day I started working with him, he has gone out of his way to find me the best rates possible! I have just opened my own business and as soon as I called him to help me with business insurance, he looked at many places to find the best insurance for me. As always, he got the best insurance at the best rate. All I can say is that I would recommend Steve over and over for any and all insurance needs! You will not find a better person anywhere! Tracy read more

Gary and Judy handled my insurance needs with the upmost professionalism. They saved me money while increasing my coverage limits. I highly recommend Krouse Insurance! read more

Having recently worked with Steve, I highly recommend him. He was responsive, super friendly, helpful and knowledgeable. I was in the processing my first home and was shopping around for rates for homeowners and flood insurance. Whereas other companies were providing inadequate coverage for my new home so that I could get the best rate, Steve actually put in the work and had the resources to get me low rates with sufficient coverage for my home. I switched over auto insurance and was able to save over $60 a month too! If you are uncertain of if you're getting the best rate or are shopping for insurance, please contact Steve and let him work wonders for you! read more

I love working with Jason. Not only is he really straight forward and honest, he's really efficient and gets right back to us whenever we send him an email or leave a voice message. Jason always gives us options and explains them in layman terms which is always so helpful. He's such a good, honest guy which is something you can't always say when using the word insurance broker in the same sentence. I'm glad we were pointed in Jason's direction and look forward to doing business with him for years to come!! read more

I've been with them for the last two and a half years for my car and home insurance, specifically with Jennifer. I cannot speak highly enough of her or the company--they are SO wonderful to work with. She has always been kind, prompt, trustworthy, and for emailers like me, has been soooo easy to communicate with. She is happy to all of my questions whenever they come up and has been wonderful for updating information while I've moved a couple of times. She has always gotten me the best deals and has made sure that I know all of the ways to get the best discounts. I highly highly recommend!! read more

Easiest 5 star rating I could write. I will try to make this short and sweet. I was introduced to Jason through a friend when I asked for some insurance referrals. My current insurance bumped my rate up about $50 so I figured why not shop around. Jason was super friendly and we stayed in touch over 3 to 4 weeks as I tried to figure out what I wanted to do. Finally, I decided lets just pull the trigger and go with Krouse Insurance. I sent Jason my current renewal declaration and literally the day before we were going to meet and sign the paperwork, he called me to discuss. It looked like my current rate was pretty much the same. He looked it over...ran the numbers and in conclusion, it was better for me to stay with my current insurance. WHO DOES THAT? Who would look into and recommend I stay? He did NOT get any of my business but looked out for what was best for me. This reason alone gets 5 big stars. Honesty in business is a rare thing and Jason proved he is honorable and honest. After the back and forth it was determined what was best for ME. I will forever recco Jason to whoever I know and when the time comes that i will need insurance I will give him my business. Bravo for this guy and the company he works for. read more

Was in a bind trying to find a specific insurance before a company move-in to a new office, and Jennifer was amazing! She took the time to listen to all of my needs, provided very helpful commentary right away, and even went so far as to talk to our property manager and help set him straight about what we really needed. I will most definitely be returning to Krouse for any insurance needs down the line! read more

I got quotes from at least five different insurance companies before settling on Gary Krouse Insurance Services. They have always been incredibly responsive and helpful. In particular Jennifer Krouse spent an hour and a half giving me quotes in 6 variations(which I requested), and even got me a quote from a different company because they couldn't insure one of my requests. She was very professional and prompt in her assistance and helped me confidently choose a policy that matched my needs. I would highly recommend Gary Krouse Insurance services. read more

Best Insurance Ever. Jennifer there always takes great care of me! They did a really great job getting of helping me get low monthly payments even with a not to good driving record. Highly recommend them! read more

Steve Feig is the best agent I have ever had. With every renewal, he is proactive in contacting me to discuss my insurance options to both reduce my premiums and ensure that I have the right coverage to protect me in case of an accident. I highly recommend working with this company. They really understand customer service. read more

Jennifer Krouse is the best agent I could ever ask for. She replies promptly to all my questions and always seems to find the best deals for me. I am happy to have finally found her! read more

I have used Krouse Insurance twice for Special Event insurance and Jennifer has been amazing both times. Would definitely recommend!

Steve Feig at Gary Krouse Insurance has been incredible. He has helped us save a great deal of money and navigate through all the options and requirements of different insurance carriers - both for car and for home. I highly recommend him. As a bonus, he's just an all-around nice guy! read more

We would absolutely recommend Steve Feig for any insurance situation. He has been and continues to be a very knowledgable, detailed professional that went the distance in finding the insurance that met our needs and expectations. We have homeowners, earthquake and car insurance through him and he was instrumental in guiding us through the maze of options. He is always patient, good natured and pleasant. He readily returns our calls and answers all questions. This guy is a really good guy!! and we don't say this lightly. read more

So lucky to have found Steve Feig as my insurance agent. He is extremely friendly and energetic; trustworthy; helpful and fast; and has gotten me even better deals than I could have asked for. I have saved money on both auto and home policies with Steve's help and trust that he has gotten me the best policies available with all the hard work he has put into them. read more

Steve Feig is seriously THE BEST. He has saved me so much money and made shopping for insurance fun (if that's possible). He's professional and fast and knows his stuff. He will give you detailed descriptions of what you are paying and why. He finds the best insurance company that fits your needs and saves you $$$. You feel like you actually know what you're paying for instead of just handing your money over blindly. I have referred several friends to him over the years and they have all been extremely happy. read more

I stay with Krouse Insurance from 199x. Everytime I make some changes to my policy, i.e. add/sold cars, I always get multiple choice and the advise from them. Strong recommended. read more

Jason is one of the best agents I've ever dealt with. Not only is he completely thorough, he is always available to answer any questions that I have, and he goes the extra mile to keep your business. They are more than just an insurance company; they are great people and would highly recommend them for all insurance products! read more

I was not looking to change my agent or the office that was very close to where I live, although I should have been. My family was with the previous company for many, many years, and not particulary satisfied, but never made an attempt to see if another agent/office would put the customer first. I was about to purchase my first home, I was looking for coverage with our same agent, the one we had given our business to (for our cars) for many, many years. She wrote me back that same day and said they couldn't help with my house. It was a very short sentence. I had been calling around anyhow to at least get a few quotes, but they were not looking good either. At least it was coverage, but at a ridiculous price. Was then given Steve's information and from the first time I contacted him, I could tell he would at least try to get me coverage for the best deal out there. His attention and dedication to my home made all the difference, he got me GREAT coverage, it took a few emails and a few calls on my part (I know at lot more on Steve's part), to answer a few extra questions, but it was very much worth it. In the end I also switched over our cars with him, It's been a little over a year now and Steve Feig has continued to save my family money (again just recently). He has been TERRIFIC. My previous agent never looked to see if she could save us any money, let alone go out of her way to work on my home insurance coverage. I really can't say enough great things about Steve. He is one in a million! You won't regret giving him a try. Take the time to see what I'm so impressed with, I can't imagine anyone regreting it. read more

Before I found this company, I would always feel frustrated about insurance companies. They never educate you before something happens, and it's only when you have a problem that you realize you are not well-covered. I was with All State but had bad experience, so I invested some time and started shopping around. That's how I found Krouse insurance. That was way back in 2004 or 2005. Today I'm still with them and couldn't be happier. We've always worked with Jason Krouse. He is friendly and professional. Every time we have questions, he'll get back to us right away on the same day either via phone or email. When we got involved in an accident, our insurance took care of everything rapidly and efficiently. That was so important because being in an accident is already stressful enough, so knowing that were in good hands gave us peace of mind. If you're looking for a transparent, honest insurance company, stop looking! Krouse Insurance is the best you'll find. Highly recommended! read more

as good as it gets! best agent (Steve Feig, Agent ) in the world. from customer service to rates, always available, always there to help!