Nightmare! Unprofessional! Inefficient! What should have been a simple job of a new porch turned into a big mess because my specifications were not followed. Because of this, they had to keep coming back to try and make it fit and the owner blamed me for having to keep returning, at one point saying he was ready to just take the whole thing out. I should have taken him up on this. He made it 3 inches too low and a foot and a half too long so it didn't fit with my vinyl siding, so now I will have to fix my porch siding. I asked him at least 10 times why he didn't tell me he wasn't going to follow my specs but just got silence. I would not have hired him.
He never returned my calls and dragged out the job so it couldn't be finished before winter, and had the nerve to send me a bill. I didn't pay it until I thought the job was done. But after I paid, more problems came up - pools of rain water collecting right in front of the porch door, a gap around the bottom of the stair unit, and peeling coating.
They damaged my siding, gouged my driveway with their machine and damaged the lower step moving it around. Why didn't they protect it with a cloth or something? They tried to fix it with some paint-on stuff but it chipped off. When they took out the old porch, they took out support of the porch door area so it sank. And felt like it was going to collapse any minute.
We had discussed several times what needed to be done, in detail, then he would send employees over who were never told what we discussed.
There are still problems and I've called him several times, but he won't call me back, so after you pay him and have any problems, you're out of luck - even though he will tell you he'll stand by his work. read more