We have family living in the area and have been to the Waldheim at least five times over the past 5…read moreyears. It is getting better each time. Tonight we had a very fine meal. The atmosphere was welcoming and spacious. The waiter was knowledgeable. The food was delicious. The gemischte salad had corn and beets and cucumbers and very fresh lettuces. The steak bernaise was accompanied by red cabbage, fennel, and spinach servings that were by themselves superb. The chef visited every table. We were happy to compliment him in person. We will return.

From the owner: Am 13. Mai 2009 wurde der Grundstein für mehr Hotelbetten im Kanton Zug gelegt. Das APARTHOTEL, ein…read moreHotel im 3-Stern-Superior-Bereich, befindet sich direkt am Bahnhof in Rotkreuz und ist für eine anspruchsvolle Kundschaft konzipiert. Das Hotel ist in seiner Art, seiner Architektur und der grosszügigen Raumaufteilung speziell. In den 47 Zimmern, den 3 möblierten Studios, der Loft-Suite und den externen Studios im Sonnmatt-Quartier, können sich die Gäste wohl fühlen und den Geschäftsausflug in modernem aber gemütlichem Ambiente ausklingen lassen. Das Restaurant APART lädt zu lokalen und internationalen Köstlichkeiten ein. Für Geschäftsanlässe bieten die Seminar- und Sitzungsräume ausreichend Platz. Speziell zu erwähnen ist, dass das APARTHOTEL eines der ersten MINERGIE Hotels der Schweiz ist.

Uninhabitable rooms during a heat wave. Staff refused to help. Avoid…read more Stayed June 2026 -- group of 40 guests Do not stay here during warm weather. We are a group of 40 guests on a Veena World tour. Europe has been in a documented Saharan heat wave for five days. Our rooms had no air conditioning -- just one small table fan per room, which couldn't even reach all sleeping areas in a room with two or three people. Room temperatures were close to 35-40°C. We could not sleep. Some guests were considering sleeping in the lobby because the rooms were that unbearable. We went to the front des. The staff member's response was shocking." He said it wasn't his problem to solve. When we pointed out that several of our guests are elderly and that this was a health emergency, he dismissed it. When we asked him to call the director or a manager, he flatly refused -- "I cannot call the director." He then tried to make us feel unreasonable by saying five other groups were staying and "only you cannot sleep." Five days of heat wave, five days of zero action by this hotel. They knew. They chose to do nothing. We paid good money for this accommodation. We got an oven with a fan and a shrug. One of the worst hospitality experiences of our lives.

let me tell you. first off, the europe heat is the devils hell. NO AC. my room is a sauna. at this…read morepoint put me in the devils asshole. really getting the full german experience. horrible, hated every minute of my stay.

By far the worst dining experience I have had at a hotel. The only gentleman helping everyone on a…read moreMonday night was so impatient and Rude. I told him what I wanted to eat and he said "why?". Why?! Because I know I like that food... hence why I'm ordering it. He comes back later to tell me that they don't have it. I then ask him questions about the menu- he Does Not have the patience to answer my questions. He then says "just order this" - I ask "what is it"-he then says "cheese". Trying to read a menu in a different language can be challenging - naturally I started googling and asked someone else who would help me. Overall leaving an Extremely bad taste.