PERFECT place to get all your glass! A friend of mine was selling his home. He bought some furniture at the Furniture Market to Stage his home to help sell it faster. Because I own Kohler Farms-A Shire Horse Breeder, I had a large horse trailer and could haul all of his furniture in one load. He had heard about Gate City Glass and made an appointment to bring in all of his furniture at one time. They cut the glass to cover every piece of furniture he had for the house. The furniture looked good before the glass but the glass really made the entire house look amazing! It made every surface clean and shiny which really made the house look spotless! The house sold immediately; the buyers even commented on the furniture and how perfect it looked in the house and they bought it with the house. Without the custom glass, the house would not have looked as amazing and it would not have sold as fast as it did! And, because the glass was custom to each piece of furniture, it really made the house classy! AND - the price was affordable!!! Because of his experience, I am doing all of the furniture in my home! It will protect my furniture and give it that extra class I am looking for! When I finish my home and outside furniture, I will write an extra review describing my entire experience. NOTE: He made an appointment because he had a trailer load of furniture! I do not need an appointment because I am only bringing in one piece at a time! read more

I have an antique vanity that needed a glass shelf that had broken years ago. I called several places in Greensboro, but some of the companies said the job was too small for them to fulfill. At Gate City Glass, Stacey, the woman who took my order, was a pleasure with which to work. Despite a small snafu that extended the time it took for me to get my shelf, Stacey explained the problem (not the fault of Gate City Glass), and assured me that I would have my shelf by the following delivery date. The glass shelf looks simply beautiful on my vanity, and I am more than satisfied with their service. Would not hesitate to refer them or use their service again. read more

I ordered a storm window from this company because they were the cheapest price in town. When they say you get what you pay for. I ordered a window that needed to be exactly twenty eight and a half inches and when my husband went to put it in it was bigger than that and since we live over an hour away and it takes over a week to get a window he decided to try and grind the sides down to make it fit. After an hour and a half of grinding, the integrity of the seal we thought was being compromised so he gave up and we ordered another window. When I went to pick up the second window Barbara the office manager told me to return with the other window and she would issue me a refund for that window. I drove the hour home the hour back with the window and her manager comes out and states that every measuring tape is different and we should have returned it before we grind. It. I explained I didn't want to hassle another week of waiting for a window I have a hole in my house from the broken window I was replacing and my husband thought he could make it work. I wasn't asking for a refund they offered me a refund when I got there they change their mind. Her manager came out and said no he wasn't going to issue a refund so just because this is the cheapest place doesn't mean you're going to get good customer service. When I called to order the second window and told the gal that the first window was too big she said oh well. She said oh well if you want to order another one, of course I want to order another one I have no window in my house. I will never use this company ever again and I pray the second window that I just picked up fits or I'm going to take that window back and shove it. If I could I would leave no stars but yelp it does not give me that option. I suggest you stay away stay away from this business. read more

We had a chipped frameless bathroom mirror. I called and spoke to Barbara in detail about it. She told me the price would be $3.50 to cut it, a little extra to polish the edges, and no extra for a seamed edge. It was the cheapest price out of the places I called. I asked what the difference was between "seamed" and "polished" edges. Her explanation made no sense but I figured when I bring the mirror there we would figure it out. I planned to bring the mirror on Friday afternoon and they were closed. They are the only place that closes at noon on Friday's. The next week I called and spoke to Barbara again, reminded her of our phone conversation and asked if it was a good time to bring the mirror and wait for it. When I arrived, she met us in the back with the guy who was going to do the work, looked at the mirror and told him to "cut it and seam it". The price was $3 and when I handed her my card, she said there was a minimum $15 to charge cards. I had spoken to Barbara on two occasions and she had two opportunities to mention "by the way, we have a $15 minimum card policy, so please bring cash". I told her we were not going to go driving around to look for an ATM for $3. She said rudely, "I'll let it go this time". When the man from the back brought our mirror to the car, he told us not to touch the edge he cut otherwise we'd cut our fingers. This was a "seamed" edge that Barbara failed to explain properly. I assumed Barbara looked at the mirror and saw the edges of our mirror were seamed and that's why she told him to do it that way, without asking us. Why on earth would Barbara think ANYONE would want to take home a mirror with sharp glass? She didn't even ask us what edge we wanted! It would have been a no brainer to have the edges smooth so that we wouldn't lose any fingers handling a frameless mirror. We won't use Gate City Glass ever again. read more