Gateway's Oaks, could be better if they stop thinking everyone is crazy Kimberly and Crystal worst…read morefolks ever. I have never had as much hell as I have in an apartment life style. I tell you I have been going through hell with these neighbors and all they can tell me is it's the pipes I'm not hearing the noise from no pipes like they said . I have been living in this apartment almost a year and never ever heard a pipe tapping or making any type of noise. So, now I'm crazy, and I'm hearing things. You don't know a damn thing about all this if you don't sleep in my apartment at night so you don't know what the hell is going on, you take everyone's word, if their lying you just go with the flow. I come home and all I ask for is peace without messing with me, you don't know anything about me, this is an everyday occurrence and waking me up out of my sleep at all times of the morning being disrupted and disrespectful, they have no proud and no matters either. I will never recommend anyone to live here. I didn't sign up for the shenanigans I been getting and I'm not about to let someone silence me either, if you come for me and I didn't call you, then you get what you put out. Now you can call me crazy all you like. But I'm well as I can be glory hallelujah. Don't ever tell me what's going on in my house not unless you walking in my shoes. Having to go back and forth to the doctor for migraines and tension, putting up with childish ass behavior from suppose to be grown ass people. I never had to live in a place like this, you all have your picks who you protect and who you don't. But you should be making it a safe haven for everyone, but y'all are all about the money, people mental health doesn't mean anything to you. Yeah I like the apartments and the quietness, but some of the neighbors , I can do without, because I don't fool with people like that. I don't need your protection cause as long as I have King Jesus I don't need nobody else. I'm covered by the blood of Jesus.

The Leasing Office has a relationship with two different towing companies and recieve kickbacks…read more They added EV charging spots so they could leverage against residents owning non EV vehicles. They target and discriminate!

Hello everyone, here I am again leaving another review on unprofessionalism angry people…read more Yes I had High expectations of this place but please!! what should have been discussed before everything took place wasn't.... All the people that's leaving good reviews for this complex must be the tenants to be honest with you. I went through hell when I first went into the door of this place because for one bedroom it's not at $1,300 these people are charging $1,400 and above and it's not really worth it out here in the country of forney with no amenities. REALLY. WHEN I WENT IN VIEW ONE OF THE UNITS THERE'S spiders, and big bugs everywhere. Of course being a New foundation this may take place until they exterminate. Now I know what the complex is going to stay far as their comment behind this. Yes I did not get approved for this place but they also stole my $200 and told me that it was going to be refundable / 150 of it if I did not get approved. Now they're saying because it's been over 48 hours I cannot get my 150 back which they only suppose to kept $50 for the application. Ok let's talk about this third party cosigner they had for me. They are called the Guarantors they wanted to charge me over $2,000 plus dollars for them to co-sign for me and it still wasn't a guaranteed that I was going to get in the unit. They stated by the time I get ready to go ahead and do everything which was going to be on the 18th they wanted to do my income all over again. Remind you my application has not been open for 30 days so the income will remain the same rather if I get paid bi-weekly or weekly nothing has changed it would just be a waste time. Look these people just played me for my money they tried to make it like I was emailing them being upset. I cannot believe management just told me that over the phone basically in my face that I was emailing them and I was upset where do you see any upset in the email that didn't even make common sense,, because I stated in the email that this was making me tired going back and forth with them. I did not get approved know. I wasn't getting upset because they did not want to answer common questions, which a new applicant tenant should know before we do anything. However back to the part of the application processing. First The young lady in the office Deanna, help me do the application which was at a speedy Pace because they wanted me to get things done quickly so I really didn't read anything at that time because they was trying to rush me. Let's make that clear. Also she stated I needed to make an appointment but, I went in as a walk-in like anyone else will do to see how everything was going to fall in place. Ok when I first looked into this place I was dealing with the assistant manager McKayla I asked her then very professionally when she told me that she will be taking her vacation to let me just stick with her to complete everything, but she assist to hand it over to the rest of the staff. The Guy that's in there I can't get his name correctly he made me feel like I frustrate him every time through his body language... Now these ripoffs have took my money and trying to make it like I was the one that was causing the delay for them not to give me my $200 back, but wanting me to give a third party $2,000 or more and turn around and still have to pay the regular rent this is observe. All I was asking for is my 150 back and they don't want to do that but you better believe I'm reporting it to the Better Business bureau and everyone else as a post. As an Amazon employee the discount with the $200 you supposedly get it back, if you're not approved or if you are approved. you still get it back now I only have 48 hours to do so I was going to still do it on the 18th but then I changed my mind. This is totally wrong

i would like to shout out maintenance supervisor Tommy Robertson he is always nice and polite and…read morevery professional when he comes to take care of our work orders.

Love the community. The staff is friendly & welcoming. I love the stainless steel appliances and…read morethe fact they have 2 pools!

I lived here for 3 years with NOT ONE problem. Aside from a few residents who refused to pick up…read moretheir dog poop- it was smooth sailing. Until move out time. They are trying to charge me over 1000.00 for carpet damage. To protect myself- I took a video of the entire apartment right after I finished my FOUR HOUR deep cleaning - including shampooing the carpet. The video shows no carpet damage. Definitely not over 1000.00 worth. The photos of the damages sent to me could not be seen unless the carpet was pulled up/ which of course I couldn't do. More importantly -Due to downsizing, I had "house" furniture in an apartment- meaning almost every inch of carpet ,aside from very minimal walking space , was covered with large furniture. There is no way MY family of 2 is responsible for damages that soaked through to the under padding in areas that was completely covered for 3 years by furniture... in areas we couldn't even walk let alone spill. The carpet was not new when we moved in, that was obvious based on the black lines (also in video and initial walk through checklist) that were present outside the 2nd bed and bath. Add another 3 years of my living there- and now I'm being charged for "new" carpet when I didn't even have new carpet upon move in OR make the damages to this one! I have secured legal representation due to these erroneous charges and threats to my credit. Hopefully the situation can be rectified expeditiously.

We have lived here for a year! Have enjoyed everything about our arrangement. They are…read moreprofessional and try very hard to keep the grounds and the appearance upscale and clean. They are continually planting new flowers, new trees, and fixing the grounds. They have patio decorating contests, BBQ's and offer activities for those who are interested! It is a GREAT place to Live!

I lived here June 2020- March 2022 make sure your furniture isn't heavy enough to pull up the vinyl…read moreplanking on the floor. Our couch and dining room table ripped up 2 small corners got charged 25$ for those, charged to replace our carpets (400$) never even used one of our bedrooms, charged a 150$ cleaning fee that they automatically charge any tenant so save your money or time cleaning the apartment spent I mean days cleaning the walls floors EVERYTHING besides the stove. All the other charges I can agree on but to remove the carpet where our bed was for 400$ is a little much that's more than our full deposit when the 4 lines from our bed will remove in a few days I miss when shonda was the overall lady!!!! Shonda made moving in a breeze was so stress free!! Also our downstairs neighbors would complain on my 2 year old for being a 2 year old but their dogs would bark ALL NIGHT keeping us up, so thankful my first apartment experience is over I will NEVER do apartments again especially after this one. Our first neighbor was so nice our kids played together , the. We got some Karen's that moved hope they treat the new people better, also I would not pay 1600 for a 2bedroom 2bathroom when you can't walk on the sidewalks without dog shit being there or kids throwing rocks at vehicles. THEY NEED CAMERAS in the parking lot!!!!! Also our neighbors came at me and my 2 year old screaming at us with her husband, I called the office and they sounded annoyed by the situation and said next time call the cops we can't do anything about it.

Since the ability to respond to your response to me has been disabled, let me do this here:…read more "Thank you for responding, but referring to the parking company as an "independent third party" does not absolve management of responsibility. This management company selected this provider and permits it to enforce the community's parking policies on your property. The larger issue is the double standard. When management leaves entry gates broken for months or neglects other maintenance issues, residents are expected to remain patient while "ongoing efforts" are made. When a resident's guest complies with the registration requirement but accidentally enters one incorrect character--with no option to edit or correct the submission--the response is immediate and costly: the vehicle is towed without any attempt at verification. Your response does not address that discrepancy, the lack of safeguards in the registration system, or the other maintenance and safety concerns raised in my review. It simply redirects responsibility to a company acting on your behalf. That response reinforces the exact concerns expressed in my original review."

The response to the earlier review about the mandatory trash valet fee was laughable. Residents…read morequestioned why they're required to pay for a service many don't even use, and management's brilliant solution was to hand out new trash cans and threaten everyone with a $25 fine if they're not brought back inside on time. Rather than addressing the ridiculous mandatory fee, they somehow managed to create yet another way to charge residents. It's honestly impressive how every "solution" seems to come with another fee attached.