Serrano was great! They were the only group to actually call me back. I called and reached out to…read more4-5 fencing companies to get help installing a new gate and Luis from Serrano got back to me quickly. From the point I reached out to project completion was about 2 weeks and that was with a custom made gate. It turned out great. Additionally, I had a couple other issues around the house and he had his team look at it on the spot while completing the gate. He had a quote for me for the two repairs within the day and the work complete within the same week. I'm saving their number and will be reaching out again if I need any work projects complete around the house. They have reasonable pricing that was well worth the outcomes! Definitely call Serrano for any repairs you need around the house.

From the owner: We are a family-owned business dedicated to offering the best quality in all our jobs at affordable…read moreprices. Our goal is to ensure your complete satisfaction with our services. Give your yard a new dimension of beauty and security with today’s most popular fence styles and decks. We would be happy to help you with your home projects. Thank you for trusting us! Serrano Services

Lenzy and his team were fantastic at installing our fence. It was a custom project and we had high…read moreexpectations of how we wanted the fence to look. After many conversations with Lenzy who was always there on hand to talk to us and come round to speak to us in person we went ahead and they done an amazing job. We are so pleased with how it turned out. We would definitely recommend Lenzy and L & L Fence Company to anyone looking to have a fence installed, he and his team are superb. Thank you Lenzy and the team.

From the owner: Premier provider of a variety of fencing options, for residential or commercial needs in and around…read morethe Charlotte Metro Area. Provide free estimates

Awful customer service. Takes days/weeks to get a response, was charged for measurement and after…read moregoing to the store apparently the person I spoke to quit and there were no clear notes? It has been one thing after another. Will update if we EVER get our railing in.

Watson iron and steel did our railing for our back porch in 2019. They had to come back and make…read moresome corrections, but all in all, we were pleased with their work. We had them come back out a few months ago to measure for our new railing on our front porch. We told the man who came out to literally replicate the railings THEY made to match the back porch exactly. He looked and the back railings, measured the height, the distance between the pickets, etc. I was very clear, and he seemed to understand perfectly... it was simple "just make the exact same thing you made last time." Yep, got it! Well apparently it wasn't as simple as it seemed! On the order, they added additional posts instead of screwing into our pillars, and they added twice as many pickets. The communication between the man who came to take our order and the woman who executed the order was obviously quite poor. They told us that they needed to come out and measure again since we didn't want the additional posts, and even though it was their error, they still charged us an additional fee because they had to make another trip out. We argued endlessly about the fee, but finally gave up and just paid the fee. It was ridiculous. fast forward to today... It still isn't what we asked for! They did screw the railing into our columns instead of installing additional posts. But we still have twice as many pickets out front as we do in the back. It looks tacky, and after shelling out over $3K for the tiny railing, I hate it. I asked my husband what he wanted to do about it, and he said not to bother because there's no way they're going to fix it now that we have already paid them. Isn't that sad? That we're not even going to bother trying to work things out with these people because we know they won't do it. And don't forget, we're repeat customers. I wish there were more iron companies in and around Charlotte, but sadly, this seems to be the only one. The first picture is our back porch railing. There are 6 inches between the pickets. The second picture is our front porch. There are 3 inches between each packet. They definitely don't match.

Black Label fence came out and did a great job on my fence at an affordable price. Wilton is easy…read moreto deal with, very informative and does what he says he will do. I would definitely use again and recommend!

Black Label came in and took care of our fence repair and new gate needs. The work is top quality,…read moreservice is fast and professional and the price is right!

Installed a new deck with a handicap ramp and a privacy fence. Professional, easy to communicate…read morewith and reasonable cost. Recommend this contractor if you need a new deck, ramp, fence, etc...

From the owner: We’re a locally owned and operated construction service company that specializes in bringing…read more homeowners visions to life. We take your ideas, help you create the designs then mix it with our knowledge of construction and bring it to life. Remodeling backyards, garages, decks, screen room additions, pergolas, privacy screening, gazebos, etc… We offer free estimates and easy payment breakdown options.

They did a great job with my fence! A tad pricey but honestly was worth the quality in the end. I…read moregot a quote for $500 less by resifence but they were slow with availability so I decided to give fenceitforu a try. They did the fence Quick and got to the point! Only took them an hour and a half to complete!

From the beginning of communication with Shannon, everything with this company was flawless. We…read morehave neighbors who have been waiting 6 months on Vinyl privacy fencing from other local companies and big box stores. We really didn't want to wait because we have a dog, and fenceitforu came through on every promise they made. They helped us submit for HOA approval, which was a new process for us as new homeowners, and made suggestions based on what we needed. Jason and Brandon were just fantastic. We have a tight complicated lot with lots of dips for drainage and I was worried about how it would work out, but it exceeded expectations! The best part about this process is the timeline. It was less than 3 weeks from estimate to install and that was also with HOA approval. They also hardly dug up our lawn which is delicate new sod. I also know they gave us the fence at a great price for the current market with Vinyl. I hope to see you more in the neighborhood! In fact, I know we will because our neighbors were asking who did our fence! Thanks so much Shannon and team!

Experience was worse than explosive diarrhea in rush hour traffic…read more Ordered material 10/12/2020. Told 6-8 weeks for install Followed up around week 10 - did not hear back Followed up around week 11 - did not hear back Followed up around week 12 - told unsure of when material was going to be delivered. Followed up around week 14 - did not hear back Followed up around week 16 - escalated to manager - offered roughly 2% credit for the delay and lack of communication. Was assured material would be delivered by 1/19 Week of 1/11-1/15 - randomly one day, I noticed spray painted lines all over the back yard. Utility marking. I was not made aware that utilities were going to be marked, that someone was going to be walking around my house, nothing. 1/19 - followed up late in the day because I hadn't received an update. I was told yup material came in and we're installing Thursday. Two day notice? Okay. 1/20 - I go to take my garbage out and the person who we worked with at this company to sign documents for the fence was in my back yard marking additional items. Again, no heads up, nothing. 1/21 - install day. Installers show up at about 8:20 and ask me if the material is there. No? Again, I know NOTHING about my fence because there has been hardly any communication. Materials show up around 8:45. Pretty much from that point on, issues arose. The irrigation lines were possibly in the way, the back line was diagonal and not straight (which was the estimators fault for no knowing how to measure). To fix it, they were going to make the fenced portion smaller than I wanted. After much discussion, we worked through those two issues. I was told the fence would be done this day. Well, much to my surprise, another over promise and under deliver. Another broken promise. Another lie. I was told the person that had the tools to build the gates was not able to come back out but they would be at my house to finish the install first thing on 1/22. We also discussed my dissatisfaction thus far and I was told they have heard their communication wasn't great and they were working on it. 1/22 - were the installers here first thing? Take a guess. I emailed and called Brad. I was ignored. Apparently our conversation about communication really sunk in. I called the office and the estimator called back saying they'd be there at lunch time. Again, I was assured the fence would be completed today. Installers finally showed up after 1pm. By 4, they had successfully dug 2 holes. They come to the door, tell me there's a problem. SHOCKER. They dug right where utilities were marked and said they couldn't finish because the gate wasn't big enough. Now we have to wait a THIRD day for our fence to be completed. As the installers were leaving for the day, I asked for Brad's bosses information. They told me Brad was the OWNER of the company. I actually laughed. 1/23 - installers showed up on time. Took a few hours and the fence was finally complete. I will also add that the first invoice was incomplete so I was sent another. The second invoice coincidentally left off part where they ask for reviews and list the sites. Thankfully I still had the original to tell everyone to stay away! Everything looks great and the dogs love being able to run around. Just wish it was a better experience. Stay away from this company. The communication is dismal, the customer service is dreadful and the delay was deplorable.

In the beginning, we felt this was the best company to go with, Brad came out and gave me great…read moreideas that I had not thought about for our yard. Unfortunately, we did this in the middle of Covid, believing that he had our best interests in mind. We had so many issues. The gates put on backwards, all of them. It took about 5 months to get the issues corrected. We had brick columns to be installed. He assured us this is who he had used many times. The brick work looked like I could have done it Granted, we purchased our own brick and had ordered it based on the masons advice. To his credit, he only told us how much and what to order. We did that, he came, it was raining, he did the project anyway--realizing that it was the wrong brick, the wrong mortar, which he admitted after it was done. Long story short, the mason was a debacle-and in the end we are left with a project that is a fence our dog can now not get out of, after that had to be corrected too, but our brick posts have to be torn down and redone. Yes he gave us a discount because he knew it was a bad job. But now we have to redo the brick columns because they look like I did them, and it is costing us thousands more than it should have. I would never recommend using them

Freddy and his father Boris from Premier Fencing & Decking Solutions did a fantastic job building a…read more338ft board fence for me last summer. Since then, they've enclosed my shed and porch--both projects were completed with excellent craftsmanship. I'm now planning a floating deck with them because I trust their skill, honesty, and fair pricing. Highly recommend for any fencing, decking, or carpentry work!

From the owner: 5+ years experience specializing in fences, gates, decks, and railing. Call or text today to…read moreschedule your consultation.