Excellent service and very knowledgeable at the job at hand. I recommend them to anyone! Great…read morevalue also!

Chuck and Melissa were incredibly helpful and quick to respond when our power was out due to a…read morefallen limb. They were extremely friendly, informative, and flexible. Glad we found them, I'll be saving their number in case we ever need an electrician again.

i went in to Northern Tool & Equipment today to look at lawn mowers. This was my 1st time in…read moreHickory's store. I was greeted by a young lady named Kia upon entering. She asked if I needed help with anything. I told her I was interested in looking at the mowers. She showed me where they were and answered my questions all while helping 2 other customers. She was very professional. I decided to buy a mower and Scott the manager came over and helped me get the mower loaded into my vehicle. Scott and Kia both made the purchase a smooth one. Thank you both. Skeet Lincolnton NC

We bought a Stihl MS 331 gas chain saw because we had 14 trees that fell during Hurricane Helene…read more We took it home, and it would not start. My husband has used chain saws for over 40 years and knows how they operate. We brought it back to Northern Tool, the manager (Shannan) said that their mechanic was on vacation, so she took the chain saw to a back room and tried to start it and was unable to. She came back and said that my husband must have flooded it. My husband said that we would just exchange it for another saw. She said that we could not do that. My husband said that we would just return it for a refund. She said that there was a $70.00 restocking fee! We never even used the saw! It was brand new! She was adamant about the fee and charged it. My husband asked for the name of customer service so he could lodge a complaint. When he called customer service, he was told to call Derek Kurtz, who is the district manager. He called Mr. Kurtz, and was told that they have had a lot of problems with the Stihl MS 331 chain saw, but usually after the customer brings it back to their mechanic three or four times, it will work! This is utterly ridiculous! We then went to Lowes Home Improvement and bought a Husqvarna chain saw and it started right up and works just fine.

Very Prompt, professional, very competitive pricing! Traveled out of their way very efficient and…read morehad it fixed very quickly! Corrected some old wiring, certified and up to code. They replaced some heavy wiring from our dryer and hot water heater put in breakers. Took the time to advise of the future jobs to get my 150 year old house safe. This company took a very stressful time and they fixed my problems and showed compassion for their fellow man. We were very thankful for their help Ernest and Kathy Sawyer

This company is awesome! They are very responsive and do incredible work! Came out to my house and…read morelooked at my light switches I was having fun issues with, changed out my fans and other electrical fixtures quickly and took away my old ones! They installed everything correctly and did not damage anything to my house. Very respectful and would 100% recommend them to anyone!

They came over within 30 minutes and fixed my circuit breaker box. He was very professional and…read morehad a pleasant attitude. I will call again for any electrical problem.

They are very professional and knowledgable. Their prices are reasonable and employe's are polite…read moreand trustworthy. I highly recommend this compan.