I wish I could leave zero as owner ran off with my deposit money and NEVER did the work. DO NOT USE…read moreTHIS COMPANY!!!

They completed roof replacement in one day, but they didn't complete the job (fascia repair) after…read more62 days of numerous broken promises (see text string below). I told them to not bother, and id get someone else to complete the job May 29 Me: Hi Nathan, do you know when your metal guys are coming out to replace the fascia on the east side? MVP: Let me check with them I thought it was done June 6 Me: Do you have an ETA from your metals guy yet? June 12 Me: Can you let me know if I need to find someone else to finish the job? MVP: I will have answer for you of what day they will be there today. I apologize we will get you squared away June 13 Me: Any update? MVP: They will be there Tuesday Me: Great, don't forget the fascia board that needs to be re-nailed on the north side MVP: Yes sir thank you for being patience we got behind June 17 MVP: Hey Steve guys will be there Thursday there at another job taking longer than expected June 19 Me: Tomorrow? June 21 Me: Please let me know when this will be done. I feel like you're waiting for me to just give up MVP: No sir my guys have lost there 40 ft ladder to do the job there getting a new one next week and we will have it completed June 26 Me: Assume they will be here tomorrow to finish up June 27 Me: Do you have an ETA? June 30 Me: Nathan, this has been going on for 6 weeks, can you please finish up the job MVP: I completely understand your frustration and I apologize my guys have let me done on this and it's our fault I'll have this resolved by end of week for you again I apologize for the headache this has caused you I'm not sure why it's such a big deal to get done but I will have it completed for you July 5 MVP: Hey Steve I got a new group of guys working with me on my metal projects I have told them about you waiting and next week making it a priority for you to get squared away I appreciate your patience with this. Have a good weekend July 10 Me: Any chance you're guys are coming this week ( see above) MVP: Yes they are! Either tomorrow or Saturday let me confirm with them July 12 Hey Steve guys will be there Monday around lunch to get that squared away started raining on there job yesterday have to finish it today they have picked up materials needed will be out Monday July 14 MVP: Haven't forogot about you there still ok other Job just got text from them they will be there tomorrow morning July 15 Me: Seems you have forgotten about me MVP: No sir I have not I know I keep telling you days guys have gotten bending running into issues I will tell you by Friday this will be done I apologize for the back and forth I have Covid and I'm very sick so I apologize I will get this resolved this week I apologize it's been so long July 19 Me: So, yet another promise broken. My 5 star review will now be this string of texts showing just how many times you promised to complete the job, and then didn't follow up. Each time I had to reach out to you. As the owner of the company, you control where your crews go. You kept taking on new jobs, rather than complete mine. MVP: Steve I'll have it done Monday I apologize it will be done Monday I don't want a bad review I'll have this done and over with Monday Me: Seriously, how many times have you told me that. You have demonstrated that your word is meaningless MVP: I understand I apologize, you will see Monday it will be taken care of for you July 21 Me: Color me surprised!! MVP: Steve I'll have it done Monday I apologize it will be done Monday I don't want a bad review I'll have this done and over with Monday MVP: I can't get a 40ft ladder to do it until wensday we are having to rent one I have reserved it for wensday and we will definitely be there to do it my guys use to have one and they don't now wensday morning they will be there I meant to text you sooner today but I have Covid and so does my daughter I'm sorry been dealing with her Me: You've said that so many times I've lost count. Don't bother MVP: Steve I don't do business like that I do apologize we will be there on wensday I'll prove to you we can and will get it done Me: Yes this is exactly how you do business. Don't bother MVP: I want to do it and get it done just let us do it wensday and be done with this Will you please allow us to come wensday and be done with it? I have already booked the ladder for rent. Can we come wensday? Me: Don't bother