I had a horrible experience with Kirk brothers body shop by vehicle has been in there shop for 4…read moreweeks now. I was told over and over week ago my vehicle will be ready Tuesday then on my claim with my insurance was told it will be ready Wednesday its Wednesday still haven't received my vehicle back. I have had to make car payment insurance payment still haven't received my vehicle insurance called before the vehicle was taken to them to see if they could get me in I was told to bring it on and they have had my vehicle for four weeks. they can't blame the insurance the adjustor came out that same week. my adjuster called them informed them I didn't have any transportation had jury duty all this week while waiting on my vehicle that I was told last week would be ready Tuesday of this week. I will never do bu with this company again nor recommend them it's bad business. even going in talking to the service department I didnt feel as if I was a priority

If you want to have a horrible car buying experience. This is the place. They were overly nice…read morewhile I was buying but after has been horrible.

Southern tire Mark in Greenwood, Mississippi is a joke. There are too many people in high…read morepositions. All of the officers are full and they have one person in the shop that is taking his dear sweet time because I know you have no choice to go anywhere else literally is a joke.

I purchased a full set of tires in March 2023 and went in to get the tires rotated today and was…read moreinformed that I needed two tires on the back... The gentleman stated that they were slicked... and the only thing he said was that the man sold you some cheap tires...and I asked for good tires being that I traveled for a living and he fell to sell me what I asked for... he was just trying to make a sale... that was all the had available... I would have waited until the food tires came in, instead of having to buy more tires 2 months later...

McCoy's has been taking good care of my family for as long as I can remember - I literally grew…read moreup visiting with Mr Bob and "Uncle" Bo when my daddy was having work done, picking out appliances or just dropping by to say hello when I was little enough to be picked up and sat on the counter. Now days, Mr Al and Mrs Sheila and the crew are still taking care of me and my children. I trust them to keep my kids vehicles serviced and when we need tires, I know that they will recommend what's best for us, not just what's the latest big money maker for them. When it comes to service, I know that there's a third generation in the shop and knowledgeable mechanics on duty. Ms Amber always tries to help get us squeezed into the schedule. We know that their family is taking care of ours and that's worth more than gold. If you need a new fridge, tires, a flat fixed, oil change or any other number of things, go see them. They will treat you so many ways, you're bound to like at least one of them! And! They have a COMFY waiting area - not your typical hard chairs. I'm sure you'll find some local personality sitting there to strike up an interesting conversation with while you wait - cause it's just that way at McCoy's.

We blew out a tire 20 minutes north of Grenada. I called Walmart Tire center first because I dont…read moretrust being an out if towner in a small town. Maybe I watch too many movies. Walmart didnt have my unusual tire size and they recomended them. The Exon tire shop recomended them too. I really didnt have a choice, and I'm lucky I found them. They were extremely nice and professional. The prices were fantastic, less expensive than back home. They explained what happened with the unusual ware on my tire and an alignment as well in record time. We were back on our way for what I consider a bargain! Save yourself time and money and just go there.

Saw me quickly. Charged a fair price. Got the job done fast. Nice people. I will go back.read more

My engine light came on over the weekend and I needed to get a new thermostat QUICK. They fit me in…read morefirst thing Monday morning and were so helpful and friendly. They explained what the issue was and got it fixed in a few hours. The pricing is also extremely fair. I will not be going anywhere else but Darby's Tire & Auto. As a younger woman who clearly didn't know much about the issue, it was nice knowing they didn't take advantage of that like other experiences I have had in town. I recommend all out-of-state parents send their kids vehicles here!

Thanks you so much for taking care of me, yup even this yankee got treated like family. The service…read morehere is like no other and I work for a dealership. You got your customer service to another lever. Again thank you for so much.

Nice people and fast service. We chose a medium grade tire and will see how it does. They have a…read morepopcorn machine that makes good popcorn for the customers. They do cars and farm machinery. They have some HUGE tires.

We had a flat on the highway and these guys came out and put the spare on. Followed them to their…read moreplace. Fixed the flat and got us on my way. Saviors!

Randy was extremely nice & helpful when I had 2 tires blow within a week. They even recommended a…read moretow company that showed up within 30 minutes of me calling. They are prompt, friendly, professional and I highly recommend them to anyone in Starkville needing tire help.

Customer relations suck! Went there to get 4 new tires and nobody would help us, so we took our…read morebusiness elsewhere.....to GATEWAY TIRE! Best decision we made today!! I would HIGHLY recommend GATEWAY TIRE!!

just asked for a tire alignment and a rotation. I had to be there for three hours just for them to…read moretell me that they couldn't do it and charge me 30 bucks for an alignment inspection whenever I told them it needs an alignment anyway. went home and me and a buddy did everything in less than the three hours that I was there.

Took my vehicle in and specifically said it's making a terrible extremely loud noise from the Rear…read morepassenger tire. They replaced the front bearing assembly and the rear passenger caliper. Picked up my vehicle and its still making the exact same extremely loud noise when driving. I took my vehicle to a different mechanic shop and 20 minutes later the different mechanic shop identified the problem as my emergency brake assembly had broken and I got to see the broken assembly with my own eyes to verify. I'm terribly disappointed in Gateway tire, it was an expensive lesson learned. I can not recommend them to anyone, whichever mechanic performed the work did a terrible Guess-work job. Completely unsatisfactory

My 23-year-old daughter when to get tires from there on 8/26/26. they sold her 2 used tires for…read more195.68 a piece along with 4 tires sensor @64.99 a piece. she was only looking for 2 tires. the total was 650 dollars. They had her to sign a lease agreement for tires and sensors. she would have to pay 27.71 initial payment. Then pay 16.90 plus 77.00 a week for 17 weeks. That meant by time she paid that lease agreement she would have paid a total of 1318.20 for 2 used tires along with the 4 sensors The second day after getting tires she had to air the tire up that was leaking. I checked at Walmart for the same tire brand new you could get 4 for 238 dollars. Also, they had a Nexen brand that RNR express sells for 98 dollars. I believe they took advantage of her because she was young and a girl. I never knew that you could lease tires. I always seen people finance them. I went with her back to the store with her to get matter resolved not knowing she had a lease agreement, thinking they were fiancé. So we were going to pay it off to save interest thinking they were financed. They ask what we wanted to do after I paid it off. I said return it. She went to talk to manager that was there. I asked him how they sold her used tires and sensors for 650 dollars and the fact that tire was leaking air. He stated she sign the paperwork she knew what she was getting. He was question her like she knew what she is signing. I ask him if he wanted someone to do this daughter. He ended up checking the tire and replacing that one with a new one saying I am meeting you halfway. My mistake was paying it off thinking I was saving interest. Had I known it was a lease agreement I could have just given them back the tires and sensors and could have walked away only losing the initial payments. Please do not fall for the trap they have setup. MJ

These assholes left an advertisement on my windshield that left a sticky residue all over…read more Inconsiderate. That's reason enough to not use their business. Taking a closer look at the ad, the prices are definitely misleading and scammy. Not worth my time even if they didn't already piss me off.

Where do I begin? My husband purchased a Ford F250 Super Duty around June of 2023. By the end of…read morethe year, he decided that I also needed a new truck and so he sent me back to this dealership to purchase something I liked. I found a '21 Ford F250 Super Duty with very low miles. I took it for a test drive with my son. I liked the truck. We both noticed that the tire pressure sensor light was on but didn't think much of it since they always come on if there's low air pressure in the tire. Besides, the salesman saw it and didn't say anything about it so why should we have been suspicious? It's a common occurrence. I should have paid more attention... So I bought the truck. A week later I found myself on my way to Wisconsin as my daughter was having major surgery and I needed to take care of her, my grandchildren, and the house while she was recuperating for the next 7 weeks. I may have been in Tennessee when suddenly, everything on the center console went down. The heat shut off, the radio shut off, my phone was disconnected, the windows didn't work, nor would the door locks work. I heard a lot of 'clicking' from under the dash beneath the steering column. I was not a happy camper. I called my husband who called Kirk's and they simply said to bring the truck in when I returned. Fine. But driving through Wisconsin during the blizzard (it dropped 2.5 feet of snow) when it was 12 degrees below zero with no heat made me incredibly unhappy. During my stay, I discovered that if I shut the vehicle off and then back on, everything would work again...for about 20 minutes and then it would shut off again. One and a half months - in Wisconsin - in the winter - with no heat in the vehicle!!! Grrrrr!!!!! Fast forward 7 weeks. I get back to Mississippi and take the truck into the shop. They said to be there at 7:30 a.m. Fine. I was there. I explained to the gentleman what was happening and he thought it was due to condensation getting into the tail light housing and corroding the connection. That sounded logical. So he took the truck inside, saying that if he was correct, all he had to do was brush the corrosion off and everything would be back to normal. About an hour later (at 8:40 a.m.)...I ask the woman at the desk how much longer this would take. She said, "Oh, it will just be a few more minutes." 2 hours later she comes out to tell me that my warranty will cover the panel assembly fuse junction, but not the tire pressure sensors (all 4 of them were dead) and that it would cost me almost $700 out of pocket to fix it! "Wait a minute," I said - you sold me the truck in this condition AND you said the truck was under warranty! Why should I have to pay for this? She asked the salesman's name and I gave it to her (Adam Harbin). She said she would call him. So now I'm waiting again - mind you, this whole mess was supposed to take "a couple of minutes," and here we are at the 3 hour mark. After about 20 minutes, she comes back out and says, "We are not going to be able to cover the cost of the sensors because it wasn't in our paperwork." I don't like being called a liar. I told her that light was on when I took my test drive and Adam started the vehicle - there is no way in hell that he just 'missed' the dash light being on. Moreover, I brought my son with me that day - an eye witness to the fact! Long story short, after 4.5 hours, I was told they were NOT going to cover the cost of fixing the broken sensors. I said fine, I'll contact your corporate office - maybe I'll have better luck with them. Guess what? Their corporate office sided with Kirk Ford!!! They said there was nothing they could do and would not cover the cost of the repairs. There's nothing like being given the virtual finger from a dealership after you've purchased 2 trucks from them! What does this tell me? This tells me that Kirk Ford cares more about the all mighty dollar than customer satisfaction. This tells me that Kirk Ford cares more about the all mighty dollar than repeat customers. And this tells me that the corporate office of Ford agrees with them. As I told the corporate office, I will NEVER purchase another Ford product again. If this is what I can expect from Ford, they'll never have my business again - if I could force them to take this vehicle back, I would. Think about it....they wanted to charge me almost $700 for 4 tire pressure sensors that cost less than $15 each. So to save that $60, Ford is willing to throw their name, customer satisfaction, and repeat customers in the toilet. Chevrolet would never have done this to me! I've purchased Chevy's all my life - this was the FIRST Ford product I ever bought - I should have known better. If I could have given Kirk Ford a -10 rating, I would have. There is NOTHING redeeming about this dealership, in my opinion. Pamela L McKay