We had a great experience today at Best Buy Peterborough. We were greeted by staff (all staff was…read morefriendly & professional) and received fantastic service from Store Representative Sim. I purchased a new cell as my old one's battery got damaged. I was very concerned that I lost some very important photos. I was going take my old cell to a specialist (and pay), turns out I got the specialist Sim. He retrieved successfully ALL my photos & videos. The relief. And instead of visiting the mall to get a cover and screen protector applied , Sim took care of that too. And he did a professional job. Pricing was in-line, & we received a very nice gift $$. And Sim made sure we got the best plan that suited our needs. My friend also needs a new cell and they are going go see Sim!!! Great store, great staff!

why do they even post a phone number if they do not even have an option to get a answer. They Just…read morehave an AutoAttendant that gives you websites??? No customer service available here... Just an update one of the AutoAttendant prompts was kind enough to refer me to the live chat on their website... "We're sorry, no agents are available at the moment. Please try again later." It's 6PM EST... so no customer service there ether. Might want to give this company a miss. Thanks for playing :)~

Great selection, Great Staff Ive been dealing with PC…read moreParamedics for over a decade. The people here are great. They can usually find what I need or at the very least bring it in. Even with the prices that you find on amazon they try hard to compete. I Send most of my clients here. Their on of the few stores in the area setup to repair electronics. They repair Mac motherboards and even carrier class radio equipment. If you haven't already been there give them a chance and shop local.

A decent selection of used and new laptops, computers, etc - but I caution you: I reserved a used…read morelaptop, and they told me it would be ready the next day. When I returned on said next day, the manager looked at me and said, "I sold that laptop to one of the young lads that works here. He wanted it." I left without uttering a word. And, the woman who works on the floor knits at the front cash and rarely looks up. Again, use caution.

The staff here were so helpful. I am especially recommending to all my friends that Ben is the…read moreperson to see. He was very helpful, kind, patient, and did his best to help me get the best deal.

I bought a recliner from them which included a warranty, the chair broke and it's been 8-9 months…read moreand still nothing has been fixed or replaced- the warranty company zaccora is a absolute joke to deal with. Save your money and skip the warranty.

My husband and I bought a new stove, fridge and dishwasher for one of our rental units. Leons…read moredelivered them but did not bring the fridge inside. I had to hire a hauling company to remove the doors and bring it inside. Would not recommend.

Repeatedly boxing me in/out of my parking space while they tend to a neighbouring business. While…read moreasking them to move their vehicles I was called a crackhead by one of the employees. Later as I was going in and out for an unrelated matter a different employee felt the need to instigate some more issues by commenting that I wasn't saying anything now that I'm outside. All I was asking you to do was move your trucks. Snide, rude, disrespectful employees that couldn't wait to gang up talking shit to one person.

I am not a demanding person who needs that much to keep me happy but this was the stand-out single…read moreworst customer service I have experienced on my 41 years on this fair planet: * This company damaged our irreplaceable century home doorway on the way out, in front of our eyes (when I took pictures, which is the only reason they sent us a claims cheque, but for a mere $150 after originally suggesting to agree to what I thought was a modest $300 over the phone) * we never got a firm answer on a date when our stuff would arrive - weeks after we moved cross-country, we got a call two days in advance from a different moving company we never heard of who claimed were in possession of our stuff and needed to deliver it on Christmas Eve (when we were not in town) The person swore at us and tried to lay a guilt trip on us, saying he would not be able to get home to his family for Christmas unless he could deliver our belongings * we eventually got a different date, which was then cancelled and rebooked to two different dates, depending on who we talked to (at this point, we were dealing with at least three different companies) The movers who eventually showed up with half our stuff were very professional but seemed like they had hardly heard of McWilliams and didn't seem to have much co-ordination with them (I had to let them know we had yet to pay for the move and that this was their only chance to get an in-person COD from us) * the other half of our belongings arrived a week later - part on the day promised (after two rebookings), and part a few days after that, unannounced with almost no time to prepare to be home * on the way out of the property, the moving truck snagged a power line on our property, knocked out power to our drinking water well, and would have electrocuted the driver (possibly to death) had my brother-in-law not screamed at him to stay in his vehicle until he could turn the power off and move the live wire off his truck In the end McWilliams rarely had a clue where our stuff was on any given day, who they had passed it off to, how they were dealing with us, what dates they were giving us (they often gave us dates that conflicted with ones we got before or after from the company actually moving our stuff) and almost never called back when they said they would. I waited to write this review until we had successfully received all our belongings and paid them for fear of more mishaps Good....effing..grief...