"I'm sorry for the negative experience, but you have to realize we are not at fault here, so we…read morecan't take any responsibility for 'making it right'. Thank you for understanding!"- Felipe Delloro The issue. I ordered XL and got youth XL. I did not even know there was two kinds of XL. $150 down the drain. Big life Event will be without the cool prize. I asked for some grace and maybe a fix-hat with simple logo and got above. No verification I got back via email for purchase or delivery said "Youth XL" or I would have corrected. Company says "100% Satisfaction Guaranteed". Graphics I gave were good and well applied. Material was pretty thin, but I assume you can pick better.

High quality apparel, helpful service, and very quick turnaround time. Highly recommendedread more

I'm very thankful for the great work of Monkey in a Dryer. From start to finish, the co-owner…read moreSeason was incredibly helpful and prompt in her communication. No other screen shop I contacted would take the job and they nailed it 100%. If you want a project done right with no worry, use Monkey in a Dryer.

I can't recommend Monkey in a Dryer enough…read more I had a need for a dozen tshirts to be printed in less than a week for an event and picked them at random. It was also over a holiday weekend when I sent the initial email asking when and if they could fulfill the order in time. In the end I was able to send them my designs made in Adobe Illustrator and there was never a problem. The order was finished on time and turned out great. Everyone that I dealt with through email or over the phone was professional and took care of everything that I needed.

I'm glad to see that the number of hip-hop clothing boutiques in the Twin Cities is increasing…read more Before online shopping became popular -with websites like Digital Gravel, Karmaloop, MLTD- getting fresh hip-hop gear required "knowing" somebody. But now "Things Done Changed." (Biggie reference.) Within the last couple years, a handful of new spots have opened up in Minneapolis alone! Phenom is refreshing with its dope two room setup, wooden floors, and tees that hang from an automated and revolving rack above. (Like what drycleaners have.) They also carry a small selection of sneaker classics like Nike Air Maxes, Jordans, and New Balances (the non-Grandpa kind), some interesting caps (both snapback and fitted), and original sweatshirts I've never really seen online. I'm not really a fan of their selection, but I can see how some peeps dig it. Aside from the gear, the customer service could be better. I saw one Nike Air Max and got a staff member to get it in my size. I found that it didn't fit and tried chatting with him a bit. He seemed disinterested in trying to sell me anything and left to talk to the shorty at the front of the store. At other boutiques, the staff usually tries to hustle me. Kinda surprised. Again, I love Phenom's dope space and can appreciate their gear, but the customer service could be better.

Incredible sneaker/streetwear shop. One of the few places in the Midwest to get account such as…read moreBBC/Ice Cream, PLAY, Diamond Supply, and the list goes on. Beautiful ground up conceptual design with their Phenom cloud logo emblazoned across the racks, counters, and their own personal clothing that they manufacture in the back of the shop. So sick! Much love for this shop and always stop in to see their new gear whenever I'm in the area. Pricy for some of these products because of their brands, but it's well worth the pricepoint if you are savvy in the streetwear game and understand what you're actually looking at! o.O

Custom Silk Screen, Embroidery, Heat Transfers, Graphic Design…read moreThis is the second year they have worked with me and my group to produce 'on-point' incentive tee-shirts and sweatshirts. We had assistance finalizing our design and they have been willing to work in extra specialty items into the order! (sweat pants, cap etc) Great pricing for what we receive. Very picky and very satisfied.

From the owner: "Action over words"... everything we stand for, everything we do. Our expectations and standards…read moreare high, nothing leaves our shop until we are satisfied that it meets our customers needs. We want return customers and we will stand by our work. We offer quality Screen Printing, Embroidery, and Digital Print Vinyl along with many other services.

I try really hard to not leave bad reviews for small businesses but my experience with Rebel Ink…read morewas honestly awful. I have never had to work so hard to try to give a business my money and honestly have never felt so dismissed and not valued. I found these guys driving past and I had been looking for a new merchandise printer for my small business. I looked them up and saw that they do a lot of local tattoo shops shirts so figured this was an easy choice. I regret ever even reaching out. I first submitted my inquiry online through their website on 11/12/2025 stating that I already had the merch I wanted and wanted to match that as closely as possible. My old print company went out of business so I was hoping to keep it local. They wrote me back and told me swing by any time with my stuff and we could figure it out. I went by the next day I had off on 11/22. I immediately felt like I was coming in at an inconvenient time. Sean at the front desk didn't seem to really want to help us. I felt like I had to dig just to find what I wanted. But I decided maybe it was a bad day and moved forward anyway. I provided Sean with the exact merchandise I wanted along with the codes from my old invoices so it was easy to find the brands I wanted. I sent an email later that day with all of the information he needed to provide me with an estimate and waited patiently for a response. By 12/2 I had still heard nothing so I sent an email to check in. Then finally got a response and they ended up needing more information for the patches I was ordering. I responded immediately the next day after hearing from the embroidery guy, Jack. It had already been 2 weeks of waiting and I had a few events I was hoping to have these for at the end of the year so I tried to be very prompt in my responses. Well I never heard back and waited patiently AGAIN until 12/19 to check in and emailed both Sean and Jack. Well Sean didn't even acknowledge my email at all. Jack just plainly responded that I hadn't responded and was waiting on me. So I forwarded my email and said that I had responded right away. I didn't hear back for another 2 days so I responded yet again with my email forwarded with information. And yet AGAIN they ignored me. I ended up waiting until 1/7 and emailed again asking why I wasn't getting responses. Jack finally responded and offered to call me. I was so irritated that I needed to give myself some time to cool off. I emailed back on 1/9 to get on a phone call. Jack ensured me he would take care of me right away. To no one's surprise that did not happen. I honestly should have pulled the plug then but tried again to be patient and understanding. I heard back again on 1/16 with an apology from Jack on the delay and that he would get me taken care of. I waited again until yesterday, 2/6, to finally reach out and throw in the towel. I said that I was not going to continue due to lack of communication. I tried to be nice about the whole thing even though it was incredibly frustrating. For the first time in months Sean actually responded to me and basically said they understood and I could pick my merch up during business hours. No apology or acknowledgment of anything . No trying to make it right. Absolutely nothing. Even at this juncture I was not going to write a review. But then I sent our shop manager to pick up the merch today during business hours. She stood up front for a long time while several employees walked right past and completely ignored her. She ended up seeing our merch sitting behind the desk and just took it and left. Still not even noticed by a single employee. Never did I think it would be so much work to literally give a small business a couple thousand dollars for a sale along with repeat business long term. This place is awful and I now actually feel it would not be right of me to not warn others. I contacted another local printer today and already am set up to get started. Less than 24 hours and they did more than these guys could in THREE MONTHS. Go literally anywhere but here. So disappointing

I was excited to receive my order of 3 shirts, but when they arrived 2 out of the 3 shirts the…read moreprinting was crooked. Even the interior shirt labels were crooked. I had high hopes and really loved the sayings on these shirts but won't be ordering from here again.

Scott was very unprofessional, instead of him apologizing for an order that was suppose to be sent…read moreout, he caught an attitude. This is my second time having a problem with them and the professionalism was bad, so I recorded the conversation so I can let the supervisor know how rude he is but come to find out he's the owner! ‍ never again will I support them and I will quit having people support them.

Horrible customer service and rude people. Called a senior woman age 70 plus a stupid C*nt. Run…read morefrom this company or have your CPA review your invoices.

I've been here to grab various apparel orders on the behalf of Infinite Vapor and Dripped Life and…read morethese guys never cease to amaze me. Always going above and beyond. The line of communication to their clients and within their company is incredible. We always get a quality that's better than expected. They're everything you need for your printing and embroidering needs!!

Susan was a pleasure to work with and she was able to work within my rushed timeline. I had robes…read morefor my nieces embroidered and they turned out absolutely perfect!!

Really bad experience from start to finish. Susan missed meetings we set. I sent photos and…read moredescriptions of the monogramming I wanted for handkerchiefs--three letters in corner of each hanky. The finished product wasn't even close. The monogramming was basically in the middle of the hanky. Susan "offered" to redo the work but charge me again for it. Not much of an offer, especially since I'd have to buy new hankies. Would not recommend to anyone.