Shocking level of unprofessionalism from the staff of waitresses…read more
I urgently ran in during a medical emergency and said, "Hey, where's your restroom?! I'll even buy something, I just need a restroom!!"
I did greet the employees. "Hey" apparently wasn't the greeting she expected, and she stopped to scold me, "We say HELLO first..."
Rather than immediately directing someone in obvious distress to the restroom, she chose to scold me on "etiquette," was reluctant to point me in the right direction, and treated me with unnecessary attitude. Every second spent policing a greeting was a second taken away from helping someone dealing with an urgent medical emergency.
After handling the emergency, I returned to make a payment and calmly explained that I had not meant any disrespect and was simply in a difficult situation.
Again, I was met with the same lack of empathy from the remaining staff members taking my payment.
Everyone is entitled to a basic standard of politeness. What surprised me was the inability to recognize when common sense and basic compassion should take precedence over petty formalities.
Uncalled for pettiness and attitude IS bad service AND poor treatment.
0 stars from me. I absolutely started with "Hey!"