I had an unsightly dish on the side of my house since I have moved in 6 years ago. Finally decided…read moreto do something about it. Found John and contacted him about removing it. He came over and in no time at all had the dish removed, holes filled, and wires removed. Could not recommend John enough to other people. Thanks so much for your service.

We used Castlewall in our last two homes, we wanted to stay with a local business. However, they…read moresold us a new doorbell that has had so many problems. They have come a few times to fix it, but now we can not get ahold of anyone. I emailed Patty on 3/25, then again on 4/3. She never responded. My husband emailed her on 4/10 at 9:49p and she responded at 9:53p. I guess you have to be a male to get a response. Patty, we enjoyed your company for many many years, but the last 3 years have been extremely frustrating. Also, I will attach my first email where I am asking for help.

We've been with Castlewall since our move downtown in 2013. They are truly a customer oriented…read morebusiness. Our inside camera wouldn't connect and Andrew worked with us remotely and when we still couldn't get it to work, he came out the next afternoon. When it still wouldn't connect, we decided to get a new camera (technology moves nowadays at lightning speed and six years is positively antique anymore). He had it up and running in no time. Thanks again for being a great company with great techs and terrific service.

shady business practices. automatically renew services without you as a customer requesting it…read more Then have the audacity to send you to collections, after you call and write to cancel your services. they actually sent me to collections on a home i haven't owned in almost a year and agan, i canceled my services and never requested them to have service at a home I DONT OWN ANY MORE! SCAM, SCAM, SHADY

I had my alarm installed in 1996 and I have been a satisfied customer ever since. I have had peace…read moreof mind knowing that my family and my home are protected at all time.

These guys are a one stop shop, there is nothing they can't do!…read more We have used them multiple times for our rental upkeep (new doors, fixed leaks/plumbing, light fixtures). Also at our new place they replaced our sink to a farmhouse sink, installed new lightning, did our electrical with our television (also helped hang it and hide the cords) and lots more. They pretty much can do anything! We've recommended them to multiple friends and family. They just need an amazing security system install for my in laws. They will always come by first and check out the project at hand then provide you a quote.

They are knowledgeable, quick and thorough. We have had them do a variety of work for us from…read morebuilding a new stairway from our screened in porch to our lower level, install a security system and replace a kitchen sink. Would be happy to use them for all of our needs!!

Very poor customer service. After hour service inadequate, responsiveness poor. Continuity of…read moreservice lacking.

I have had my old alarm with Nelson Alarm for approximately 21 years. I started having some false…read morealarms being sent in lately, and thought maybe, just maybe, after 21 years, it needed some service. And it did. Actually many of the parts had gone to rest and could not be purchased any longer. So, It was time for an upgrade. And what an upgrade it turned out to be. I want to thank Tasha, who pays attention to the customer and the needs and is very informative as to how this was happening at the same time (about) every day...My sales person, Bob Lewis, who understood what I needed, and did not even try to oversell me. and especially our technicians, Rex, and Gus, and Finally their installer Josh. Josh made sure that all devices were operating nicely and I could get any info on the APP that is now letting me talk to the alarm. His training was easily understood and very complete. Would I mention them to anyone? O yes, they are the best. If you go to them based on this review please let them know that Ray V sent you. You will see what I mean. They are priced well, and act quickly if there is a problem! Thanks for listening! Hopefully we'll have a sunny day soon.