I recommend against renting from Tom Turley, Lorena Vera Mannino, or Almost Heaven Partners. This…read morereview represents only a few highlights of the issues during my tenancy at Park Central: I. When I arrived for the first time around midnight after a long drive, I found the door open and unlocked, lights on, and my unit under construction with a repairperson's personal trash strewn about. (I had already been paying rent for about a month, and a family member retrieved my keys for me weeks prior to my arrival.) The repairperson's half-empty Monster energy drink is pictured in one of the attached photos. Apparently, someone started a repair but no one remembered to finish it. It took days for management to fix this after my arrival. I provided tile-cleaning supplies (at no cost to management) because the property management staff told me they did not know how to clean the filthy tile floors in the kitchen and bathroom areas. I did not receive any rent credit to compensate for this, and management still charged a cleaning fee upon move-out--even though the apartment was far cleaner than when I moved in. II. Tom and Lorena are not local, and they lack consistent local staff. I dealt with at least a dozen different individuals, some of whom were eager to vent about how difficult it was to work for Tom. The revolving door for staff seems to result in management setting goals for repairs and upgrades that do not come to fruition (examples for my unit: a dishwasher, window screen so that I could get nighttime cool air without worsening the bug problem or having to open the windows that faced a busy street, a mini split AC system). It can be difficult to get in touch with property management. When I could not lock the front door to my unit, it took more than two weeks of repeated messages to get any response or acknowledgement of the problem from management. Record keeping is not much better. As an example, Tom said he did not have record of the fact that I paid a refundable pet deposit, and I had to send email and Venmo records for him to acknowledge that I paid it. III. I paid a monthly lump sum of $325 for utilities (including internet, water, trash, electric, and gas) subject to a $125 cap on the electric and gas charges. When I received my lease, I asked about this cap and Tom emailed me: "by the time you move in we will likely have a new mini-split system (all electric) installed for both heat and air. These are high-tech and should be even more efficient than the current equipment. We have historical utility usage on this unit, l can send you a full year as an example. It's not difficult to stay under $125 per month, but we have caps because we have had people leave for a week in August and turn the AC down to the 60s, leave windows open in the middle of winter and summer, etc." When I moved in, the unit had one window AC unit and an old-fashioned gas heater with a pilot light, and my unit would reach 90 degrees on hot August/September days. My third-floor unit was warmer than some others in the building. During my tenancy, I repeatedly reached out about the installation of the promised mini split system. Tom said he was still "evaluating" the project more than 7 months into my lease, and it was not installed by the start of summer. I struggled with high temperatures until management added additional AC units--still inefficient window units. The lease provides that any overage would be added to the next month's rent amount or deducted from the deposit. Throughout my tenancy, I did not hear anything about any utility overage for my unit. On the last day of the period he had to refund my deposit, Tom let me know there were overages totaling over $450, mostly during the summer months when I had to use the inefficient AC units that I was told would be replaced before I moved in.

The unit leased to me was uninhabitable due to flea infestation and I was never able to move in. It…read morealso smelled horribly of animal urine and didn't appear to have been cleaned however they do charge a cleaning fee in the lease. Despite being against WV law to lease an uninhabitable property, he kept every bit of the $2200 I had given him for rent and deposit. I would stay away from this company personally.