My fireplace hadn't been used since the big storm of 2021. Nor has it been cleaned in over a…read moredecade. I scheduled an appointment and was given a three hour window for the crew to arrive. Micah and his associate showed up on time. They were very professional and more importantly honest about the condition of my fireplace. Pictures and measurements were taken. In addition, the outside of my chimney was inspected as well as the cap and even from inside my attic. Micah explained the condition in simple terms I could understand and the possibilities of repairs. I feel so much better now

We have used Ables Top Hat since 1997. They are a great business. Recently we had a problem with…read morethe stonework on our chimney which caused leakage during heavy rains. They took pictures of the damaged area and explained what needed to be done. No pressure, no hard sell. The quote was reasonable and accurate. They worked fast and picked up everything when they were finished. Next time it rained, they sent an email asking if we had any issues. I highly recommend this business.

They cleaned and repaired my duct work. They did a great job…read more Honest, competent and reasonable. Highly recommended. Duct X 737-265-8097 Duct-x.com.

Outstanding job! Showed up on time twice and on day one photographed everything and showed me as…read morethey went along also photographed their results. Estimate was reasonable and they did not think I needed to spend more money than was necessary to help with our allergies. Did not overcharge us. Noor and his helper did a wonderful job and were very friendly and extremely courteous. This work is tough, tough work. They were extremely careful of our personal belongings. They respected our home, our time... and us. Very professional. We are so pleased and the house smells wonderful. S. Norris

When the serviceman from 1st Choice Central Texas left, I texted him and asked him to come back as…read morethe photos I took up inside the fireplace showed it was not clean. He said it was just soot and someone from the office would contact me to reschedule because he would not be returning. After waiting all afternoon, I texted a 2nd number the company had contacted me from and said I had safety concerns about our fireplace not being clean, but I received no response. I sent another text next day with no response. I contacted them several times through our Yelp messaging over the next couple of days, stating safety concerns and not being able to use the fireplace until we spoke with them, contacted them through their website form, and also left two courteous voicemail messages for their office letting them know we had safety concerns and asked for assistance. I had zero response to all of my efforts. I emailed and let them know I would be filing a complaint with the BBB and still received no response. I hired another company to come clean the fireplace and not only did he clean out a massive amount of soot and creosote left behind, he was stunned to find that the prior serviceman left his plastic brush and pole stuck up in the chimney. He gave it to me and I identified it as the brush the 1st Choice serviceman was using, as it was distinctive and particularly flimsy, which I noticed at the beginning of the clean. Things happen and if he had explained that his pole broke off and that he would have to come back with tools to get it out and finish cleaning, we could have moved forward. The basis for liability under negligence stems from an individual's failures to behave with the level of care that someone of ordinary prudence would have exercised under the same circumstances. He knowingly put our home and our personal safety at risk with a smoke and fire hazard, and that is egregious. It took months to settle our claim with our credit card company and get our money back. I've had time to consider my review and to post the facts without heightened emotion. Not cleaning the fireplace well and not returning calls for assistance is enough for a bad review but purposeful negligence is grounds for not being allowed to do business in this industry. The business office of this company has no excuse for failure to respond.

We had our fireplace chimney cleaned. Lee and Carlos worked efficiently and were professional and…read moreleft everything clean when they were done. I messaged them last week and was able to get an appointment for today. We wouldn't hesitate to hire them again!

We had our chimney swept and A+ did an outstanding job. On time, fair price, solid service.read more

If he is going to ask to use a customer's toilet, he could at least have the decency to clean up…read morethe mess he's made. Absolutely disgusting!!!! Not to mention, the chimney is definitely not clean. May be slightly cleaner than before, but not much. Will never use this company again.

This company s trustworthy in their work and their quotes. Roman is excellent at his craft and…read moretakes his work seriously. I am very happy with the outcome and the price of the job.

Regina's communication in scheduling was great. Abraham came…read moreout and provided an estimate to help fix out vulnerable chase cover where critters and water were starting to collect. He gave me options and explanations and communicated the issues really clearly. He came back in 2.5 days and installed a custom made metal chase cover, removing the old nasty one. He's awesome and I'm very thankful to have had him doing this work for us! Thanks abr

Great Experience! From the initial call to the office staff (especially Priscilla, and also Rikki,…read moreand Darrian) to conversations with management, and the installers! Very professional and friendly throughout our three projects. We received several bids and because we were impressed with the great customer service, follow through, and competitive pricing we had C&G complete all three. At the end of each installation they walked the project with me to make sure we were completely satisfied! They installed gutters on our house and shed, and also installed a garage door on our shed. We have received a lot of compliments! Extremely happy!

in February 2024, we hired this company to put new gutters and leaf guards on our home a cost of…read moreover $2500. In April 2024, we experienced heavy rains that caused the leaf guards to fail and the gutters to fail, resulting in flooding at the front of our house. We repeatedly called this company to come back out to evaluate the situation to determine what changes needed to be made and repair the failed gutters so that they would be effective in the future. This was over a year ago and they never did call us back. Warranties are useless if the company won't honor them. Would never hire them again.