Scott originally came and gave us a quote because they were doing work in the neighborhood and he was out scouting for potential customers. He was really nice and we were so excited about having the work done after he explained to us everything they would be doing. It was stated that he would come out with a crew of 6 guys and complete everything in One day. We knew on our own it would be months of work and we didn't even have the proper equipment. So after a lot of thought we decided to schedule to have our property cleaned up. We had to be rescheduled once due to a piece of equipment breaking down and we were okay with moving our date the first time because you know, things happen. So they came a couple days later which was fine but he only showed up with two guys and then left them there and told them all that needed to be done was some weed whacking around the property. This was most definitely not the case as our proposal stated they would be getting rid of the weeds, the stumps (There were lots left here by the previous owners), a huge dirt mound near the middle of our back yard, and tilling up the entire 1500 sq ft garden area. The company has a belief that you pay for the job that's done and so that night with what we thought was done, we paid 75% of the total cost only to walk around after they left and find that not even close to 75%of the work was done. They had left a dozen stumps and hadn't done any of the tilling or removal of the dirt. They we're supposed to come back the next day and continue the work and likely finish it that day. I also had to work that day so I called them in the morning to find out what time they'd be here so I could plan accordingly. And they told us that they still wouldn't be able to complete the job that day. so we were rescheduled again for the following Monday between 8-10am. When they still hadn't shown up at 11 am, my husband called and was told we needed to reschedule again. They claimed to be coming the following day. And again 10 am rolls around and they still aren't here. Scott finally showed up on his own to walk the property and get an idea of everything that had been left incomplete the last time they were here and was very apologetic for all the issues and we were understanding. THINGS HAPPEN! We get it! But we were rescheduled AGAIN for the next day. That day is today, Wednesday. Scott came out with only one other person and not even all of the proper equipment. Basically called us liars and said we were asking them to do things that had never been discussed during the quote. We know exactly what had been talked about because again, we were so excited to have it done for us and for the kids to run around and play in the backyard finally. we were told that even though our backyard now looks like what it is, a half finished job, we got what we had paid for and they have been more than generous and even done us a favor by not charging extra for the things that were all included in the proposal! I'm really sorry that Scott doesn't remember all the things that were discussed and that the proposal was so vaguely written, but we KNOW what was discussed and we were very unhappy with the outcome. Had the communication been better and Scott's customer service and people skills been more on point, I think that this could've most definitely been a 5 star experience. Corey, the owner of the business, was very polite every time talking to him on the phone about our issues but it seems like not everyone is on the same page about A lot of things which I believe just compounds the communication issues. And did I mention, the job is still not done! They didn't even give us a date that they would be coming back. So hopefully they'll be back to finish the job at some point. read more