Our son has been here for two weeks. It is clean. It smells clean. The nursing staff is attentive…read more There are lots of activities. The social workers are helpful. The food is great. The last place was called Marley Neck. It was a scary dump!

worst place ever. they did not take care of my grandmother. she went there for rehabilitation and…read moretherapy and they didn't give it to her. they let her starve, did not give her anything to drink, her hair was all matted up, and she constantly had some kind of infection and was being moved from there to the hospital. took my grandmother's clothing and gave her some random persons clothing to wear. all they care about is money. that's all they ever ask you about, money money money. they do not care about your wellbeing or your loved one's wellbeing whatsoever. all they care about is themselves. $50,000 for a month of them doing absolutely nothing. all horrible and selfish people. send your loved one anywhere else but here. you will regret sending them here. front receptionist is also insanely rude.

I had spent five weeks in hospitals or SNFs before being discharged. I live alone and knew I would…read morewant someone to be wih me to help me transition to my home. I called several home care providers who told me it would take as many as five days to find care givers. I needed someone to drive me home and begin care the next day. We Care could provide what I needed. They helped me complete the necessary forms, line by line. I was extremley anxious about being home. Diane and Sonia were able to support and encourage me through my anxious moments. They provided both physical and emotional support as I adjusted to being home. In addition, all my laundry was done, my bed changed, dishes washed, and my meals were prepared. They both went "above and beyond". I valued their companionship as I adjusted to being on my own. They became like surrogate family members, and I appreciate their caring and kindness above all.

From the owner: Our services range from Activities of Daily Living, Skilled Nursing Care and Skilled Registered…read moreNurse Visits. WeCare has earned a stellar reputation-which speaks for itself-by providing the solutions that improve the quality of life for our clients who need and desire assistance within the comfort and privacy of their own homes. We Care Private Duty Services, Inc., is a Nursing Referral and Residential Services Agency . WeCare has provided service excellence to its clients for the past fourteen years. WeCare is independently owned and operated. WeCare is licensed by the State of Maryland Department of Health and Mental Hygiene, Office of Health Care Quality. All Nurses are licensed and Nursing Assistants are certified by the Maryland Board of Nursing.

I've been coming to this facility for many years, and one of the biggest advantages is that they…read morehave all departments under one roof. Whether I needed urgent care, routine services, or an overnight stay, everything was handled in one place, which has been incredibly convenient. I've used their urgent care many times over the years and even stayed overnight on a few occasions. Each time, the care was very cost‑effective for both me and the facility. Like any medical center, there were occasional issues, but in my experience they were unintentional and addressed quickly once brought to their attention. I've always appreciated that responsiveness. The building itself is consistently clean and feels secure, which gives me peace of mind whenever I'm there. The parking garage is another plus -- plenty of spaces, easy to navigate, and never a hassle. Overall, I've had a reliable, positive experience here for a long time. No complaints.

Chronic pain doctor worst communication and don't respond to emails, telephone calls. I have…read morecomplained of chronic pain for nearly 4 years and no relief after numerous of visits at the chronic pain clinic in Lutherville and South Baltimore locations. The doctor in this department seems to disregard your health, I am very disappointed with the health care received. If I could rate less than zero I would. Healthcare provider seems to be more concern with quantity instead of quality care. Within the last two weeks I have emailed numerous of times and no response from my doctor in chronic pain management at Kaiser Permanente in South Baltimore or Lutherville centers. I can only state "the worst" . When you try to schedule an appointment you can never get an appointment less than 2 to 3 months out why should patients that are paying their monthly premiums have to wait 2 to 3 months to get an appointment especially if you have chronic health issues or you're being told there's no doctor at that center that specializes in your health concerns or available 4 months out. I have considered Open season to change my health plan I've had enough I'm feeling as though patients do not come first. I rate a zero​

Stay as far away from this cabal of crooks as you can. Several months after receiving one of their…read moreCPAP machines it was recalled by the manufacturer (Philips). I was told by America's Healthcare at Home, the manufacturer and my doctor to stop using it, so I did. However, America's HealthCare at home continued to bill me for the device even though their representatives told my phone on multiple occasions that I would NOT be billed. I have had at least 10 calls with these crooks over multiple months, and they are now threatening me to send my unpaid four months to a collection agency. Don't let them lie to you like they repeatedly lied to me.

Do not ever deal with this company or their parent company, Adapthealth. They are corrupt and prey…read moreon their customers. They do not provide bills with detailed information. They demand a credit/debit number so they can automatically bill you forever without providing proper billing. Do not ever give a cell phone number because they will hound you to death to try to get payment before the due date. Do not ever sign up for automatic payments since there is a good chance you may be financially ripped off. This company is plain bad! They need to be investigated by federal and state regulators.

Because it is important to me to be fair, barring a reason not to I try to start with the positive…read more Many of the home care nurses at Chesapeake are part-time and have other full time jobs usually in nursing. More than a few of those nurses were very good. Because of the actions and nastiness of the management, if it were possible to give zero stars, I would not hesitate to do so. I understand that we are in the midst of Corona but that does not excuse the Director of Nursing making rude, nasty comments to me as a patient, nor does it excuse her openly disagreeing with my physicians who ordered my home infusions of IV antibiotics. Corona does not excuse Dr. LeDonn's failure to get back to me. I sent an email to LeDonn's attention. When my email was not answered, I was told by a staff member who's name I did not get: "The doctor is an elderly gentleman who mostly works from home. We don't like to bother him unless we have to." I know that Yelp policy is not to allow the use of last names because servers and retail sales associates are typically identified by their first names. Doctors are typically identified by their last names. I am hopeful that Yelp will consider changing that policy. I have identified a number of outstanding and not so outstanding doctors by last name in other posts. Chesapeake was a contractor for the pharmaceutical company that was in charge if my home antibiotic infusions. Chesapeake was supposed to perform home blood draws, transport blood samples to the lab, and perform pic line maintenance. Chesapeake got a blood sample to the lab very late. The blood sample came back with a Potassium level of 10. I do not work in healthcare, but I am told by multiple doctors and other healthcare providers that a Potassium level of 10 creates a risk for serious heart problems. I was in the process of transitioning care from a Virginia infectious disease practice to a Maryland practice closer to me. Within a span of two hours, I had a voicemail message from a nurse in the Virginia practice, my doctor in the Virginia practice, and a doctor in the Maryland practice telling me to go to the ER immediately due to a high potassium level. The doctor and the nurse in the ER confirmed what the paramedics said on the way to the hospital which is that it was probably a lab error. Someone joked that if my potassium level was a 10 it would be apparent. The lab error occurred because of Chesapeake's failure to get the blood sample to the lab in a timely manner. In fairness to Chesapeake there was inclement weather. The Director of Nursing said that she would not have sent me to the ER, but had the blood redrawn. I told her I was doing what two doctors in separate practices told me to do. I told her if insurance did not pay for the ER visit Chesapeake needed to. She told me going to the ER was a choice. Later, My pic line became clogged and I could not get infusions. My doctors told me not to miss infusions. Chesapeake did not have someone to send over. I went to the ER. My doctors commended me on going to the ER. I spent the night in the hospital's observation unit getting the pic line issue resolved. I told the Director of Nursing that my doctors told me not to miss infusions and that if insurance did not pay for the ER visit Chesapeake needed to. She told me: "We don't have the staff. If you miss infusions, you miss infusions. I would not have sent you to the Emergency Room that was a choice." I encourage everyone to make the choice not to do business with Chesapeake they do not perform as agreed to and the staff are rude and nasty to patients who complain about Chesapeake's performance.

Baltimore resident love the attention to detail from the staff and management. I appreciate how…read moregrounded everyone is in building up the community they serve.

My Mom was recently there. Everyone we met from the doctors to the nurses to the aides to the…read morereception WERE COMPLETELY WONDERFUL!!!!!! They were kind and through and helpful and respectful. We are so ggrateful. Lots of angels helping people at this hospital !

While the care was sometimes OK to decent from Star of My Heart for my Aunt over the past few years…read more(she just passed away at age 99), it was often very bad and the owner of the agency was difficult to deal with (very pushy, always trying to just show things reflecting well on herself and not things reflecting poorly on her, and did not like to listen to input from the family or friends or even my Aunt). There was tremendous turnover of the caregivers, as Star of My Heart pays its caregivers very very little (I was told by several of the caregivers that their pay was $100 per day for living in the home and working 12 hours per day with no benefits or tax withholding, a small fraction of what we paid to Star of My Heart). The final straw was the 5 pieces of missing jewelry, including two rings with gemstones and of great sentimental and financial value. I would suggest that you also look at the Maryland court records for the owner of this business (I wish I had before). Cases including: taxes, foreclosure, eviction, drunk driving, and monetary damages. https://casesearch.courts.state.md.us/casesearch/inquiry-search.jsp

We've used Star of My Heart for more than a year now. Providing reliable quality care for my Mom…read more Highly recommended.

Professional, friendly, punctual and super accommodating. My feet were killing me and they…read moresqueezed me into their schedule last minute. They were magicians--my feet came out feeling better than they had in years and I will definitely be going back! While I am certainly not hoping to have any further foot trouble, everything about my visit to home feet cares was a home run, and I'd highly recommend them to anyone.

The doctor currently services both of the assisted livings that I operate. She is excellent,…read morereliable and cares about my residents. I highly recommend the services of Home Feet Cares!

Charleston is the best thing my parents did for themselves and their children. I sleep well at…read morenight knowing my parents are in a great place. Charlestown has served them well in every stage of their aging process, from independent living to assisted living to nursing home. My husband and I can't wait to move there in 15 years. No more mowing the lawn or clearing the snow plus someone makes one meal a day for us- who can complain about that. Throw in entertainment and they have the complete package.

My parents never lived at Charlestown, moved out of state and are now deceased. But, you can…read morenever, ever stop their junk mail. I called to ask to remove my parents names, but the person who answered the phone chuckled and said something like - I doubt if they will stop. How marketing driven and insensitive is this company?