Pratt was spraying the neighbors yard next to the house we were working on. The employee was…read morespraying the chemicals right at me and my employees while we were working. He didn't give us any notice or warning at all.

I booked an appointment online and received a confirmation email. The day has come and gone with a…read moreno call, no show. At least communicate that you won't be showing up, on time or at all.

Very disappointed in customer service and attention to the details. Paid what I owed but never got…read morethe "issue" resolved I asked for help with. I chose this company per a referral from someone. Next time I'll do the homework I should of done in the first place. With reviews like this I would of saved myself $126.

We have been using Lien for about 8 years now. I live in a community that has a large amount of…read morewolf spiders due to being around a lot of fields and timber I assume. Anyway, aside from random dead bugs, we never see bugs in our home. I have been asked by many neighbors who we use and I am always very happy to refer them to "Bob the Bug Guy" at Lien Pest Control. My kids and I often enjoy his visits because along with the service he also provides some very entertaining bug facts. We learn something new from him every time he comes to spray. I would highly recommend them to anyone and if you are lucky enough, you will get BOB!

A representative from Evo recently came by offering pest control services, and at first, it seemed…read morelike a great deal. However, he mentioned that Recon was being sold to Terminix, which I later found out was not true. I called and spoke with Alana at Recon, and she confirmed they have no plans to sell and remain 100% family-owned. Although I did sign up with Evo because of the services they offered, this misinformation gave me pause. After speaking with Alana, I was reminded how much I am valued and I value being able to reach a real person immediately when I call. It's also great having a local office I can visit in person. She also assured me that Recon plans to remain family-owned long-term and was willing to match the services at my current rate. That level of accessibility and transparency is important to me, and it makes a difference in who I choose to do business with. A little tip from Alana if you do sign up for a pest control service, you have three days as to cancel without penalties or owning anything. Only if they haven't provided the service. Nebraska State law Thank you Alana!

If a commissioned salesman comes to your property--RUN. I had to file an extensive complaint with…read morethe NE Attorney General's office. The Recon main management claimed not to know who the sales agent was, but in Recon's name, he unlawfully represented the contract, lied about the need for treating earwigs, bullied and coerced me to sign paperwork that I understood to be for a ONE TIME REPAIR to the eaves. It's the "Gotcha' Game" shake down where the paperwork was then used to tie me to services I never wanted. I already have a wonderful pest control service and I repeatedly made it clear that Recon was NOT to trespass on my property for the purposes of spraying toxic chemicals in the yard. I had a "NO SOLICITATION " sign on my door, but at the time, this sales person misrepresented himself by saying my son had sent him. My son, being in the trades, often swaps services with other tradespeople, so I felt I had to tread lightly. Well, I later discovered that salesperson used my name, opened a false contract in my name to substitute for the year-service agreement my son had accepted--except that sales person couldn't coerce my son into signing anything or giving his credit card to keep on file. . . . so he used my information. Worse yet--Recon extracted payments through withdrawals using a router number on a check. They did not have any legal authority to deduct automatice payments from my checking account. They didn't even have legal authority to trespass in the first place. They were forbidden to apply ANY chemicals to my yard, so by claiming to have done so is admitting to more trespassing and vandalism. If they so much as park along the curb of my house, I'm going to call the police--and you should, too.

Monty is our hero! Our dog found a massive hornets' nest in the ground and we panicked - we called…read moreOmaha Pest Control immediately and Monty came out in a couple hours, the exact same day, and took care of it for a reasonable price! Thank you so much!

I had several ground wasp nests in my yard and reached out to Omaha Pest Control. Monty worked with…read moreme when I needed to unexpectedly reschedule my appointment and showed up the following day as requested. I highly recommend his service. He was friendly, explained how he was going to treat and let me know it sometimes takes 2 visits for these. Any follow up within 30 days was at no charge. He blasted those things and they were gone in the first visit. I highly recommend.

Sure they give you a good deal but don't even have the professional courtesy to show up for the…read moreinitial Appointment or call even after confirming the day before. And after I schedule the initial appointment they called and said they only have 1 guy and they wouldn't be able to do it on the scheduled day. I called to say I wasn't moving forward as I was concerned as to the service level given only 1 guy. That should have been my first clue! Then today they no show.

Technican Chris Marion and his companion did an excellent job around the home and in the yard…read more They explained how the company started and its mission. Good Job..

I was misled with the terms of my service contract with pricing and the number of visits, so chose…read moreto terminate the contract early. The contract clearly shows I would be billed every other month, but then was getting billed monthly and was told it was because they determined they needed to make monthly visits and not bimonthly. After terminating the contract I was told that I would still have a one year warranty from the date of termination. A home inspection found that they had never even addresses my attic space on their consultation or any following service visits, and that there were mice in my attic. I asked that they make a visit under warranty since they didn't do their job to begin with and missed a huge area of my house, and they refused. The tech that came to my house was great, that's the only good thing. Otherwise their customer service, value, and ethics are absolutely awful. Do yourself a favor and save your money and use someone else.

Do not use! I asked on several occasions to help with rodent infestations in my vehicle. I was…read moregiven over the counter items. They didn't help and based on their attitude didn't want to help.

Dylan did great work! He was quick, thorough, and communicative. Would definitely recommend!read more

Brad was so kind and gracious! We ended up not having a pest problem, but he still helped us find…read morethe problem and did not charge us a fee. *IF* we get critters, we will call him.

Have I learned a lot about bats this last couple of weeks! First, you cannot do anything to harm or…read morecapture bats is they are a Federally protected critter, which makes sense as they control our mosquito population. You do want to make sure that you keep bats out of your attic, and prevent them from taking up residence in any of the multiple nooks and crannies that surround your house. I called a number of companies in the area and came to find out that only certified companies are permitted to address bat issues in your house (just because they are a bug control company does not mean that they can handle bats). Further, I found out that a number of the certified companies require an upfront fee just to come out and do an inspection. The CP Bat Mitigation office rep who arranged for my service over the phone was exceptionally pleasant, knowledgeable, and efficient in scheduling an appointment at my convenience. The representative who came out to the house, who also happens to be the regional manager, was on time, courteous, and thorough explaining bat behavior and options before proceeding. CP Bat Mitigation is certified and permitted to do bat mitigation work and they do not charge anything for the initial house inspection. Their inspection process was extensive and included detailed photographs of what they found on my roof that verified I had potential problem. The final digital report, with photos, came along with a detailed estimate and it was my choice to move forward. CP Bat Mitigation can do bat elimination along with roof crevice and vent closures. Luckily, they did not find any trace of bats in my attic (insert obvious jokes here), and the work was limited only to the closure work. I was able to follow up fairly quickly with an appointment to have my concerns addressed. All appointments were confirmed via email and the service was wonderful, offers a 10 year warranty against bats in the attic, and eliminated a worry of bats living so close to a Lake. I highly recommend CP Bat Mitigation for all of your bat elimination and prevention needs.

Sam was extremely prompt and professional. He did a thorough check of the attic, exterior walls,…read moreand roof. He sealed all the areas that signs of animals very quickly! Thank you, Sam and CP Bat Mitigation, for an excellent experience