Great customer service. Competitive rates. Knowledgeable & friendly staff…read more Good location as well.

I have came to this Chase Branch for cash withdrawals and they have the best staff led by Georgia…read morethe Branch Manager. I came from the Jagged Fork restaurant across the street. Being elderly l asked to use the restroom. I was told buy Georgia's stand in there were no customer restroom facilities. I found that odd. Around the corner there were two restrooms with a key code. I didn't pursue the matter. Kristina was my teller she seemed nervous with my transaction, she didn't count the money in front of me. Note: Last week l rated this Chase Branch a 5-Star Note: If you have little kids don't bring your kids. Also, if your Elderly go across the street to the Jagged Fork, they welcome everyone, and there facilities are very clean.

I have been a member with this bank for years. By far the best service around. Very friendly staff…read moreand amazing service. I recommend this location for anyone who is looking to make this their primary bank.

too many glitches in their online app and had an unnecessary bad experience in withdrawing cash…read morefrom my checking account at a branch.

The worst bank I have ever dealt with! I have banked with Genisys for 35 years never have they…read moreever been this bad. They used to be awesome to deal with Great customer service now customer service doesn't exist. I use them both business and personal, needless to say I am moving all my accounts to a more business friendly bank.

This credit union has moved into a new office building. They made coming to the bank a more…read morepersonal experience. You check in on an Ipad then wait for your name to be called. Then, you sit at a desk and have a personal appointment with a banker whether you are getting a couple dollars or having a more in depth appointment. The people who work here are all very helpful and friendly, and give you excellent personal service. It is very personable and efficient. I have never experienced any problems. And, when there were problems with the credit union in general sending out tax information, I was able to come to the branch and have them print off all necessary information. There is also a convenient location inside of Oakland University for students very close to this one.

Appears to have major issues with Bill Payment third party used by them. Issues with processing…read morepayments on time twice in past 90 days. Today bill payment servers were down for 4-5 hours. May have grown too big too fast. Don't depend on them for bill payment services.......

This branch is by far my favorite. Everyone who works here is pleasant and prompt to provide…read moreservice. Shout out to the tellers, thank you for always being so cheery and pleasant!

This is most definitely the worst bank I have dealt with over my years,Very rude service and does…read morevery little to helping the customer I have been banking there for 3 1/2 years and I have been charged multiple overdraft fees but I have never been notified I was in overdraft in the first place. When I went in to have the issue resolved the VP Damond T Crooks told me I didn't know how mobile banking worked, and refused to comprehend what I was telling him and treated me like I was stupid and pushed me out of the door I will definitely be closing my account here and banking elsewhere

Lobby has the big bill atm. Tellers are all very personable. I don't know of the other banking…read moreservices as I have no need for them.

Got to give Tim Tsai, Assistant VP of this Chase location 5 stars. He pulled a banking miracle…read morewhich as we all know, doesn't happen every day. Went to Michigan to buy a RV and our bank - name withheld for scorn - was completely unprofessional about moving some of OUR money around. Tim handled our bank customer service - not - and customer service manager - not - with professionalism, knowledge and perseverance. Get into Chase and see Tim - he completely turned around my opinion of Chase and he did it because he cares. Plus he knows a bunch about banking - potent combo. Thanks Tim Tsai!!

Used to love this bank. Tellers were super friendly not anymore though since it was bought out. No…read morewonder it's closing

Super friendly and helpful. Location is right in town and the branch is very comfortable.read more

very good service from the Sashabaw road location in Clarkston and the M-59 location (Michigan)read more

I love this place maybe sometime you wait but it's every back but the help is great especially…read moreNibras she's amazing with every problem you have & every situation.