I used to visit my great aunt at Berkshire and I have nothing but positive things to say about the…read morefacility. Her nurses were always friendly and kept my family well informed regarding her care. There are always tons of fun activities for the residents to attend from live music to bingo. I've spent a majority of my life working in food service and I can honestly say that the food served at Berkshire is some of the finest I've ever seen in a healthcare setting. I would recommend this center for anyone searching for a LTC setting or anyone in need of some rehab!

The care offered to patients at this facility was outstanding. When you visit the facility you are…read moregreeted with a warm welcome and a helpful spirit, There is a pleasant aroma throughout this clean facility as the needs of patients are attended to quickly and professionally. Patients (many wheelchair bound) move throughout the facility as well as outside freely and cheerfully often greeting visitors along the way. The OT and PT professionals are second to none as they provide ongoing care and attention to patients and advice to family members who may be caregivers once patients leave the facility. My young daughter who was apprehensive about being there among seniors as she recouped from major foot surgery formed friendships with some of the seniors and learned from their experiences and wisdom. What a rewarding experience for her!

First time going here. Everyone was kind and helpful. They treated me with dignity and were helpful…read morewith questions and concerns. I was nervous since this was my first time in a cancer care center and I didn't know what to expect. The Dr was very gracious with his time and explained everything to me so I could understand it. I left with a tremendous weight lifted from my shoulders. I feel greatly blessed to have been seen by these people! Thank you all!

Poor quality care. Terrible experience with medical staff. They tried to gaslight my family into…read morethinking it was our fault that they where droping a family memeber as a patient. Zero stars. Avoid this practice.

I was sent here after having my broken back operated on. The place and the grounds are lovely; the…read morepeople are very nice and polite, but it is understaffed! Nurses were just not available, so I couldn't even get a bandage changed until I waited for several hours. My wound became infected. The staff tried hard, but there were just not enough of them! I turned on my buzzer to call for assistance - FOUR HOURS later, someone came. They just have way too many beds for the number of staff they have. (I saw one doctor, passing by, one time!) It could be a very nice place if they either decreased the number of patients considerably, or increased the staff.

This place is an absolute joke of a facility and needs to be shutdown IMMEDIATELY. I wouldn't tell…read moremy worst enemy to take his/her loved one to this place to receive care. The staff they have on hand is incompetent, rude to the patients and their families and is always short staffed. And good luck getting your medications in a timely fashion. The rooms to the facility are always messy and if they are ever cleaned, it's done half assed.

Calling them is the absolute worst. For two weeks straight now I have been trying to call them to…read moreset up an appointment after being referred for my knee injections and no one has answered the phone each time that I tried different prompts. All it does is keep me on hold between 18 to 30 minutes and that is very frustrating. No patient wants to wait 18 to 30 minutes on hold just to set up an appointment when somebody could've easily answer the phone. I don't live near location to just pop up at the office so I have to call in order to set up an appointment. I've heard great things about this office but the way this experience is making me feel like maybe I should choose a different location. This is definitely not the experience I was hoping for.

Wonderful Dr... been his patient for 18+ years nothing but high praises for Dr Bakcit very…read morecompassionate and understanding when it comes to chronic pain

Staff and doctors are amazing. It's the now 3rd party billing that makes AFC horrible…read more The 3rd party billing is in a "different" country. And they've screwed up my families billing to many times to count. We have 2, yes two forms of health insurance. When you try to call to fix the issue, you can't understand what they are saying except for "that's your bill, pay now?" "We bill you, you pay" Avoid the medical billing shakedown from these 3rd party mobsters. They'll have you in collections for thousands over a aspirin that you never took. They do medical billing code like they are playing a game of bingo. AFC, if you want to be a better place, ditch the 3rd party mobsters and con artists. Staff and doctors are great, not worth dealing with a shakedown for your money because they have no idea how to bill your insurance.

Online registration and appointment option is wonderful. Everything is done before you go so no…read morewait or anything to fill out. Staff is friendly and there's plenty of parking. The doctor was very nice and they did a Covid/flu test in office. Luckily it might be allergies or the cold thats going around. The offices are clean and comfortable and it was a very smooth, no wait visit. They do labs and other tests as well as physicals too so this is a convenient option if you're waiting for your doctors to fit you in or get sick during the weekend, as we did. It's in the same plaza as Kroger in the left corner. Easy to find and convenient.