The staff is always attentive here and very helpful. I had…read moreto return a mascara that caused my eyes to burn really bad. The staff directed me to another mascara and helped me exchange the products. I was very happy with the new mascara. :)

How are you supposed to shop, smell and buy cologne if you can't smell the product . I went in to…read moresmell the Sauvage to possibly buy for my husband but they didn't have a tester for me to smell. You will loose business if you don't have the product to smell. If I liked it I was going to purchase the fragrance. You just lost out on a nice buy. You should possibly change that

Store is not clean, the staff are more interested in talking worth each other than helping or…read moreorganizing and the management is suspect at best. Ordered (prepaid) in something out of stock, it arrived to the store and was the sold to someone else. Double sale. The prepaid special order section is separate from the rest, item,s arrived bagged/tagged and hold for the purchaser. How this happened is beyond mine. The manager of the section said oops well it is gone now. I can order another, be into the store in 4-5 weeks. I drove a 3 hour round trip to pick this up. Needless to say, it was frustrating and I make no special trips or attempts to shop here an longer due to this and how many times you have to circle the store to find someone to help with the floor stock.

My partner and I go to the Bangor Mall sometimes, not just to gawk at which storefronts have just…read moreclosed, but sometimes because we actually need clothes and for some reason we think that there's a retail establishment in Bangor that carries clothing that is appropriate for someone under 60 and actually fits us. Wild, right? The clothing carried at JCPenney seems more like something my grandmother would wear- shorts with a 9 inch inseam, dresses that look like giant bags, and lots of T-shirts with patriotic and otherwise vapid slogans that someone's older relatives might wear on vacation in Cancun or more likely when dropping a bundle at the casino downtown. Nevertheless, we generally go on a pass through here to see if there is anything that could possibly work for us, because pickings in Bangor are SLIM. Last night, we came through (I swear we were the only customers in the store!) and were greeted by a blonde woman at one of the desks as we were walking by. She asked us if we needed help (we let her know kindly that we didn't), but then, as we were already walking away, she started shouting at us asking if we had signed up for a JCPenney card. And she wouldn't take no for an answer! We both remarked to each other when we were out of earshot what a creepy interaction that had been. We rounded the store and for some reason (I don't know why) started checking out bras to see if there was anything that would fit me. In my band size, there was nothing smaller than a D cup (I'm an A), and a lot of the underwear looked again like something that your grand- or great-grandparents would wear. I am so tired of not being able to get women's shoes that fit me, or bras that fit me, or jeans that fit me at businesses in town. I am so tired of being told (as I have by associates here in the past) that I can "order it on JCPenney dot com" because apparently my sizing is too out-there to carry in stores. If I'm coming into a store, I want to buy some clothes and wear them today. I want to feel how the quality is and see how they fit my body. If I am going to order clothes online, I'm not going to get them from JCPenney dot com- I'm going to get them on Amazon. The products that JCPenney carries tell me that they don't think that people like me or my partner should exist. Why should we give them our money? I'm just waiting at this point to see whether JCPenney or the Bangor Mall folds first. It's like this store doesn't even want to stay in business.

Was my first time getting eyelash extensions but Mariah was great explaining the whole process and…read moremaking sure she understood what I was looking for. The whole process took about 2 hours but she was super easy to talk to so the time went by so quick. She also made sure I was comfortable (that recliner you can nap in, it's so cozy) and made sure nothing was painful or irritating. And of course- I'm thrilled with the final product! In regards to the negative review- it's clear that with over 3 years experience, Mariah knows what she's doing. If you're looking for a specific look, bring a photo as a reference! This is a #womanowned local business that I'm happy to support.

Highly advise making the drive outside of Hermon if you're looking for lash extensions in Maine. I…read morewent to Lavish Studio back in June for a full set of lashes, the owner told me she was well trained and could give me the "whispy" look that I had from previous lash studios. I left after nearly three hours with mangled clumps of lashes, sparse individual lashes, and little to no self esteem left for myself because I looked ridiculous. A full set of lashes by a trained technician shouldn't take THREE hours...but it did this time because we talked about her political beliefs, her stance on homosexuality, and how she feels about the currents events in America. I typically don't care if my service providers talk during whatever service I'm there to get done, but this was just agonizing. I could not wait to leave. After nearly three hours and nothing to show for it, I left and cried in my car. My lashes were absolutely horrible and looked as if I glued them on myself. I cannot speak on other services offered here, but I'd highly advise researching other studios.