I couldn't ask for a better group of people to help you with your transportation needs always greeted with a smile on your service by appointment. They always deal kindly with for serving our community. read more

I just walked in to ask about making an appointment. The older blonde lady was super rude and talked to me like I was a child. The younger lady was super nice. Definitely walked right out of there. Unprofessional. read more

no to happy with the service I called in the morning roughly 11, I needed to find out if my registration was due because I had to make repairs on it before I could get my plates. I paid all my fees last year and just got my car done. the office told me they were going to call me after 2. I never received a call and now looking at the yelp site I see they close at 2. why would they say they are calling after hours. very poor customer service read more

I should have written this review months ago! This is the most amazing place! My teenage son got himself into a problematic title situation buying a car off Facebook, and we couldn't figure out how to handle it. Heather handled everything for us. She was calm and efficient and honest about how long it could take, and she talked me off the ledge several times. I am so thankful we found her, and now the car is registered, and all is well. She even checked in on us afterwards to make sure the registration process went smoothly in our state once everything was done on her end. read more

Prejudice location and rude employees to non white customers. The owner or manager did not help us register a vehicle. We had title, bill of sale, and smog. She said we needed to call DMV because she made a mistake by having us pay registration to a different vehicle that was not ours. We went to a different registration place and they registered the vehicle immediately, but they said Gentry owes us money for charging us registration for a different vehicle from a different owner. I think that manager is not state licensed to perform DMV services. I recommend going elsewhere except this location. read more

My experience wasn't great sadly, I took it in and a month later I had to call them to get an update. They kept saying someone would call me and they leave notes but I don't believe they have a task follow up system. They won't call you, you need to call them. It's been 2 months and nothing! I asked if it's in process then that's okay but if not I want refund, they refunded me no apology nothing. If you are in a hurry you're better off going to dmv your self or another registration. They seemed busy but with business comes consistency and seems they can't handle too much business at one time. read more

I don't go to the DMV anymore. Save yourself the hassle. For a modest fee, you can have your registration transactions done by either Heather or her staff. I appreciate their great service and easy to find location!!! Get your tags on the spot! read more

Gentry's Registration Service - Registration Services Near Me - Bakersfield, California

I am so glad I accidentally went to the wrong business to get my registration all figured out, because they pointed me here! The gals in the office were so nice, and so helpful, and super knowledgeable! I don't know if a single human has ever laughed with the clerk helping them at the DMV, but my experience was super pleasant and easy! If I ever have to do anything like this again, I'll definitely be going back to Gentry's read more

Love this place in and out in 10 mins. Did title change, new plates and got new tags. If you don't have time for long DMV lines this is the place to go. read more

Gentry's Registration Service is an outstanding business. We purchased a private party RV out of state. I arranged an appointment to stop in Bakersfield to register the coach with Gentry's. It could not have been easier. From the first call to get an appointment to driving off with our California registration and license plates. The process was smooth. Heather was a breeze to work with. She even loaned my husband the tools to attach the new license plates. We were out of there in 30 minutes. Awesome customer service. Thank you Gentry's. read more

We had to register a vehicle that had been "non-op" for a year and a half. On the day that we wanted to register, we tried three separate DMV's, looking at a 2-4 hour plus wait at each one. We went to Gentry's, and were in and out in less than 20 minutes. They charge a service fee for their DMV services, But my time was well worth their modest fee. I would highly recommend Gentry's for DMV registration services. They were very helpful to me! read more

This places absolutely sucks. They stole $400 from me and never answered there phones. I moved here from Arizona and needed to change my stuff to California. So I went in and paid to change everything and waiting for them to call me so I can go in to pick up my stuff and nope never received anything and never got my money back it's been a minute. Screw this place and those wh*te people. read more

The owner was very unprofessional set up a meeting at 8 and did not show up until 830 refused to apologize. I took my business elsewhere if I could give a zero I would. She had our documents for over a week and would not even return out phone calls. We are a big business with over 80 trucks. read more

Very helpful very clean. Very convenient. Kind people who want to help! Went in with a buddy who needed to transfer title and register a car. They showed us everything we needed. read more

They were great! Super fast and very nice! Prices were very affordable and the experience was spectacular!

Seriously this place goes above and beyond to get what you need done. I've dealt with the DMV in the past and never like to go there, or just don't have the time to take an entire day sitting, waiting for a number to be called. Last year I started a process to obtain my registration and tags, with another company on F st. Worst idea to even go there. They never fully got my registration handled, tags were never sent and there was a non-op they never told me about. They couldn't get the proper letter from the financial company to release the car. They kept my original paperwork and "couldn't find" it. Finally I took my business to Gentry's. I should of started here to begin with. She got the forms I needed, jumped through hoops for me and I got my tags! She worked with my schedule and she stayed late when I couldn't get off work earlier. If it wasn't for her or her hard work, I'd still be paying that other company to not do a damn thing for me. I almost wanted to cry, driving away legally because it took a year to get here! Once I got the paperwork back from that other place that she needed, she had it done same day!! She gets things done because she knows her stuff! read more

Heather is the best at what she does! Highly recommend you go through Gentry's Registration Services for your DMV needs the small fee you pay is worth every penny! read more

Highly recommend going here for ALL your DMV needs. Heather is more knowledgeable about procedures and paperwork than most working at the DMV. She can save you a lot of time. She charges a fee but it's well worth it and a much more relaxing environment. Don't waste you life away waiting in lines and waiting for your number to be called, go and see Heather at Gentry's today! read more

This place is not even deserving of 1 star. The customer service is HORRENDOUS, and the owner is especially rude. They were running late and were completely unapologetic about it. They didn't finish the work that had been requested, and their use of foul language was terrible. Do not waste your time at this terrible place, you are honestly better off going to the DMV. read more

This place is great. I walked in and was helped immediately. I had to pay a small fee, but it paid for itself in no time. I didn't know it, but I had a couple things I had to take care of (unpaid toll, mixup with my insurance company since I lived out of state, etc). If I had gone to the DMV, they would have sent me away to deal with these on my own without registering my vehicle and I would have wasted hours of time. Heather was very knowledgable and took care of everything with ease. This place is worth its weight in gold and is much faster and more convenient than going to the DMV, waiting for hours, and then dealing with a DMV employee and their trash attitude. I can't recommend this place enough. read more

Heather and all the women in there are awesome. Came in with a bunch of salvage certificate/out of state problems to be solved and it was no issue. They gave me all the paperwork I needed and told me to come back when I got it all completed. I had it completed and was in a rush so I went to a different registration outpost and they told my paperwork wouldn't work and id need to go to the dmv. The next day I dropped the same paperwork off at Gentry's and the next day I had my plates with no issues. Customer service is unmatched! read more

Walked in with a mess of issues for many different fleet vehicles for our company. Thought there was no way we were going to take care of all these issues in 1 hours.. boy was I wrong! Heather is the best! She took care of everything and I walked out of her office with zero issues left!! Worth the money for the convenience and great service! read more

Unprofessional, super rude, coming from a business owner.... they need help with customer service ! Save your time and take your business somewhere else! read more

Made an appointment for me to be there at 8 am and didn't get there until 8:30, didn't get my unfinished paperwork until after 10 am she was dressed very unprofessional and got off of her vehicle yelling at me saying I may done apologizing. The owner is horrible. Would never return our phone calls. read more

Gentry's is getting stuff done when even the DMV can't help you. A lot of people whine about them being busy and late but do they even realize that Heather is overwhelmed right now with more work than she would ever want to have and instead of turning away customers she tries to help them. I as an owner of a car dealer appreciate Gentrys registration service, and can honestly recommend Heather and her team. They are organized, helpful, and honest. read more

We dropped our paperwork off to get a vehicle registered in our name we had purchased in October 2020. From late October 2020 to April 2021 never got a call, tried calling and texting them several times and when we finally got someone on the phone in early March they said we would get a call back...nothing. Finally went down there in person to get the paperwork back so we could file it "6 months later" and they had a note on the door stating back from lunch at 1pm. 1:25pm they pulled up with leftover food in their hand and strolled back into the office, never apologized to the line of people in the parking lot who had been waiting there for nearly a half hour. Asked for the paperwork back and they had not even started on the paperwork. They are extremely disrespectful and could care less about their customers or their time. Awful customer service, just go to the DMV or AAA yourself, don't waste your time with this place. read more

Heather Gentry's registration services are amazing. I was stuck on how to get an out of state vehicle registered in CA, with out a plate on it? I put in a call, and she was able to help ASAP, Gentry's Registration Service has been in business for years, I am glad, even though I live in another city, Heather is always there to help her customers out in a fast, professional way. Plus, she is also a Notary, a bonus. Thank you Heather, you are a life saver. ;). read more

i highly reccommend gentrys registration ! heather and her staff handles all of our registration needs for my family and company vehicles as well ! no witing in line at the dmv , no hassles , just professional service at an affordable price ! thanks again ! read more