Excellent quality work. Crew was conscientious, skilled, polite. End result was great. Jared…read more(owner) communicated regularly.

Absolutely awesome to work with. They brought my dream picture to life. Can't recommend…read moreenough!

Great service. Quality work. And the price I was quoted. What more can you ask for? I would…read moredefinitely hire the Elite Design team again... and I will.

Valentina Cordoba offers nothing Elite about her services. I…read moreended up paying $31k out of $41 for a Lowe's builder grade master bathroom and she never gave us faucets, mirrors, lights or vanities!! She only brought me Lowe's Tile even after I said I didn't want it. All the tile was heavily discounted or being discontinued. She charged us $15,250.60 for the shower and she didn't want to tile to the ceiling. The tile butted out from the crown so much so that we had to have the crown removed and replaced in the shower, which she charged us $2156 for 3 pieces of crown molding. I had to buy more tile from Lowe's later on and it was $3.50 a piece. In a meeting, she mentioned how she wouldn't work with someone who had their own tile even though she kept referring to a client and showing me photos who spent $50k on their bath. Lo and behold she let it slip how that client had their own tile. However, she loved to reference that photo. We paid her $2449.50 to supply and install a frameless shower door. The first shower was broken. She accused us of breaking it! It took total 8 weeks when it was supposed to be 4 weeks and we only got a partial bathroom. Eventually we did get a replacement shower but she refused to just refund that money from the contract and let us have it installed with my new contractor. She only offered a new shower which she ordered on Wayfair for $500. We paid her $412.30 for vanity lights. I was able to see these because she had them delivered to my house. They were $30 each from Amazon! They looked so cheap and dinky. We paid her $375 for mirrors. After seeing the lights, I refused the mirror. In good faith, I gave her back the Delta faucets over $475 with explicit warning that we would not pay for them. She gave some ridiculous reason about insurance and those faucets. At every turn her answers were no, can't be done or pay more. At one point, she told me the look I wanted for my niche was an AI generated photo and that it wasn't real! It was such a farce. We went round and round over a basic built in look I decided for the niches. She talked me out of one large niche instead of 2 citing it would look messy with my bottles. At the time, I agreed. I hate them now because I lost precious space and her worker shorted me even more space by leaving excessive tile overhang all around. To achieve this look, a carpenter needed to perform a miter cut. She referred to her guy as a 'master carpenter.' Any master carpenter should be able to perform a miter cut. Either her 'master carpenter' could not do it or she just refused. She never said why or gave the option for us to pay extra for this one. She cost me a 15 year warranty with my heated floor, which initially she only wanted to do a strip from the door to toilet. She charged me $2778.75 for that strip then told me for $400 more, I could have the entire floor. Of course we chose the whole floor. I had a previous quote from another contractor for $2k on that floor. We now have a 10 year warranty because she didn't own the megohmmeter to perform all the necessary tests required by Schluter for the floor. She also almost ruined my lifetime warranty on parts because she didn't use the specific mortar required. Thankfully, I caught it in time for them to purchase the correct mortar. She refused to give me the warranty info during the installation process which would have clarified she didn't have the meter. She waited until the end and beyond with my husband and I begging her for the warranty information. She was completely unorganized and tried to appear more important than we think she was. Her assistant LIVES in INDIA! She's so cheap she employs a woman who has to work nights to answer your emails. Even her subcontractors, electricians, refuse to work with her anymore. The electrician apologized to me one day because he was standing there during a conversation with me, Valentina and her workers, which btw, she sent her workers home then, stating they were frustrated. Her spanish only speaking workers looked confused. It was 10:30am and they'd only been there maybe an hour. The electrician apologized for Valentina on that day and told me I wasn't the only person who had issues dealing with her, that she can be aggressive and bully ppl into doing what she wants instead of the homeowner. The kicker and the reason we fired Valentina was because she measured the vanities incorrectly. She wanted to cut my door trim or better yet, she wanted her 'master carpenter' to cut the back of the vanity, which may have affected the drawers. She wanted to charge us a custom fee on top of that if they were cut, after the $10k we spent for the vanities. I learned just how inexpensive those vanities were during this process. She later charged us $1500 for a restocking fee for those vanities!! She said she would, "write off that remaining balance for us." Yelp cut me off at 5000 words

Angie reached out to me respectfully expressing her disappointment for 1 star review. Out of…read morecategories of service, quality and I forget the other, I had nothing to grade you higher on. As I stated earlier, I wanted to use you. I called you a few times after the days that you came by. You agree that it was taking longer than expected but that it was because the Home and Garden Show exposure. You didn't call me, I call you. I called after your visit, but you didn't answer, so I left a vm and text. Later in April, I called you and you answered that time. I asked about the estimate. You said that Danae had gotten my online inquiry and that she'd get back with. I stated that I wasn't trying to rush you and was patient because I want you to do the work. I reminded you that you said, "2 to 3 days (April 14) but it wasn't until April 24 that I got a concrete answer that you will not be doing the job. My contention isn't that you can't do the job, but that I wasn't given the courtesy to tell me that you weren't interested in providing the estimate nor would be able to do the job. If I hadn't called or inquired, I would never have gotten an answer at all. How could I give you a higher rating? You only came to look at the project. I can't grade you on quality, service or promptness because I have no reference point to go by. My review isn't harsh but simply stated as it happened. Danae seems to be the person who makes the decisions on which jobs to take. Maybe a conversation she be had with her if you don't want more reviews like mine.

NC Home Pros is veteran owned which is AWESOME. we love supporting veteran owned companies in the…read moretriangle. their team painted my house, both interior and exterior and it turned out amazing. the team and the owner Angela are so incredibly kind and knowledgeable in everything they do. reasonably priced for the amount of hard work they did. 10/10!

Amazing service and enjoyable to work with. I had all the windows in my rental replaced as well as…read moretwo sliding glass doors. Denis always communicated and kept me up to date. They were professional and did quality work. I have been recommending them to everyone.

Needed a quote for a new home build. Contracator said its…read morebest to finish the survey and septic first and then come back. Seems like a good idea.

Steven planned out our job and walked through it with us the whole way. He took our vision for…read morebuilt-in shelving in our bonus space and made it better than we thought it could be. A mistake was made by the contracted carpenter and Steven made sure it was corrected at no cost to use within 24hrs. I'm not sure what the other reviewer is talking about lack of communication. He quoted is a fair price and got the job started in very reasonable amount of time. Will be using Butler Homes for future jobs.

Showed up and said he would email me with a quote. That never happen seems like he didn't want to…read moredo the work. If he didn't want the job then why waste both his and my time. Find him unreliable at best

One of the rudest, most irate, most unreliable people I've ever tried to work with! My husband and…read moreI started our own business 3 months ago, and we've done work for him twice! Instead of being respectful and following through on what he says he's going to do, he has made demands, and tried to tell us how to run our business! He even got his girlfriend to leave a fake review after we tried to get in touch with him all week, and he wasn't available! When it was our son's birthday he demanded we talk to him instead of spending time with our family! He tried to ruin our business, and he doesn't even have s Google account! Our business in 3 months has better reviews, and more reviews than his in 5 years! Several times he made appointments he didn't follow through on, and when we stopped dealing with him, he got his girlfriend to leave a horrible review that honestly made no sense! I believe he has mental health issues, and I wouldn't use him to walk my dog, much less remodel my home or business!

From the owner: We take pride in what we do and there to meet the homeowners desire.read more