Excellent service. The driver, Kevin, handled the tow of my RV with skill and good humor, after…read morewhat appeared to be a destroyed rear differential. AAA picked up the tab for a long tow to a truck repair business that was able to deal with it. Highly recommended!

Tried charging $400 for a 3 mile tow from an accident. Then refused to allow owner to get anything…read morefrom the car with police orders.

Had the rotors turned on our vehicle, horrible job done. Can feel a death wobble upon breaking…read more Don't turn rotors if you cant do it right. Just wasted our money. Thanks for nothing.

Only have used service department for my Jeep. They routinely do service for non GM products…read more Nice people. Honest. Reliable.

Dropped my Suburban off with an initial price of $5500 for bodywork and paint. Went through three…read moreengines from this shop!!! Got truck back after he called me for payment over the phone (big mistake) and it's HORRENDOUS! Paid him $9,081.93 ($6,745 bodywork and paint -includes his cc fees and $2,336.93 includes his cc fees for engine work!) Picked up truck was horrified at bodywork. He sent pics from a distance which looked amazing but when you see it up close weld marks are visible where patches were done, seams rusting, exposed bondo, no paint on roof, excessive drip marks etc! Any professional after putting primer on and seeing these flaws would have NEVER painted it! To top it off, there are paint boogers all over truck and excessive drop marks!!! When we picked the truck up not only were we mortified at the bodywork and paint but the Truck didn't start!!! After his instructions of telling us it's our "ignition switch" and to "nail the pedal down to get it started" we drove back to NJ which was HORRIBLY. Called him several times. He initially said he would come pick it up w his flatbed tow and fix it (He's a Tow guy). He said repeatedly when we initially seen it, that if we're not happy he'll gladly strip it and redo it! A few days into back and forth calls and texts He decided to hang up and never return a call! We were scammed That's the bottom line. He had our Truck from January 1 through May 15!! He was going through a rough time w a forked passing away and had a bad accident so we cut him a break on timeframe . But instead of doing the job correctly he decided to do a rush Job. He does social media posts lying to his "cheerleaders" (FB friends) who he manipulates and lies to - while not giving them true facts or costs! Jason Gagnon is a fraud and a pathological liar!! My Truck is at a shop in NJ within 10 days of picking up from his shop. Found EXCESSIVE amounts of GAS in oil! Any mechanic knows what that means as the gas wore out my engine components - it's junk now!! We now need ANOTHER engine from his incompetence. The bodywork and paint need to be redone! RUN FROM THIS GUY! We initially met him by getting a couple of tows as we are Vermont seasonals. He talks a good talk and we befriended him. As soon as he got nearly $10K out of us and scammed, he has ignored us and left us with a terrible mess and a costly one! We asked him for for a fair settlement of $8,100 because he had paint costs - so we can pay another mechanic for engine pull and install ($2500) and so we can get our bodywork and paint fixed! He's refusing. Unfortunately we will be left w no choice but to hire an attorney. Stay away!!!

Our van slid off our driveway, and AAA called Jags. Jags showed up several hours after AAA said…read morethey'd arrive, without contacting us. They were unable to pull our van out, and said they'd be back the following morning with a wrecker, with no qualifications. When Jags did in fact not return the following morning, we followed up and were told they would not come back until we sanded the driveway. We'd not been told about this requirement but had it done in 30min. When we called back, we were told they would come back that day. After many follow ups to Jags, always committing to return, we went to bed with our stuck van and no word from Jags. Day three began again, calling Jags. They were surprised that despite committing continually that they'd return, that we hadn't found someone else to pull us out. Said they'd be back sometime that day. At this point we called AAA asking for another vendor to help us. AAA called Jags anyways, and he refused the job, but again, no word to us from Jags that they wouldn't be coming. Glad we had food, as we were housebound for three days due to Jags. Never again.