As another reviewer has stated, I would rather drive the 15 minutes it takes to get downtown then…read moreuse this location. I've been with this bank for years and had been mostly pleased until my interaction with the employees of the Wilmington Island branch today. Normally everyone is very polite and helpful, but from the moment I walked through the door, there was the distinct impression that my business was not wanted. I was not greeted and the teller had a very sour attitude. Then, the woman that was supposed to help me notarize something was incredibly abrasive and rude. I understand if the bank cannot notarize something if the signature is not that of the person who holds the account with the bank, but there was no reason for me to be spoken to and treated the way that I was today. These are all older women, and I am a young woman and got the impression that they were judging me. I will never return to this branch again except to use the ATM. The service has gone incredibly downhill over the years.

I have been a customer with First Chatham bank for over 10 years and I can't say enough good things…read moreabout the Wilmington Island branch. The tellers are wonderful and even take time to recognize you, acknowledge you and even get to know your kids' and pets' names (there's only been one who isn't my favorite, but the rest are amazing). I rarely have a huge balance in my account but they never make me feel like my money doesn't matter. Keep doing what you're doing at that branch! (sadly, I have had a few horrible experiences at the Hodgson Memorial branch, but I've also had some great experiences at the downtown branch, so, I guess we can call it balance. I'll just go out of my way to go to the downtown branch if I'm in that neck of the woods and need to do some banking).

The owner Richard Reeve is amazing!! He met with me several months ago about my looming credit card…read moredebt. I was very nervous about doing it but agreed because I was desperate to get my credit score up due to future job searching. In the past three months, my credit score has gone up 70 points!!! And....the creditors work with CCCS too!! My credit card companies actually lowered my percentage rate to as high as 3% and as low as 0%. Not kidding!! I recommend this service to everyone who is experiencing debt issues.

I would recommend reviewing any online information about documents that you need to bring and get…read morethere 30 minutes before opening for the quickest service possible. There is a dedicated parking lot at at the entrance of the building. The entrance is not located on the Eisenhower side. There are also parking for handicap with the option of curbside assistance for those in need. I was able to get in line about 20 minutes before opening and was the first to be assisted. A staff member is there at a kiosk stand to assist with intake and will provide you with a ticket number. I was immediately directed to an open window. The total time for the interaction was probably less than 5 minutes! The clerk was helpful and polite.

I'm new to Savannah and recently needed to switch my Florida auto registration to Georgia. The team…read moreat the Chatham County Tax Authority's Auto Division couldn't have been nicer. They clearly explained the steps I needed to take and assured me they'd be ready to assist as soon as I completed the checklist. Sure enough, after I obtained my Georgia driver's license, the same person was ready to process my tag exchange without a hitch. I work in the customer experience consulting business, and I was genuinely blown away by the professionalism and kindness I encountered. After doing a little research, it became clear this type of positive experience is no accident -- it's a direct reflection of Commissioner Sonya Jackson's leadership and her hands-on approach to hiring the right team members and equipping them with the tools they need to succeed. Special shoutout to some of their superstars: Pamela, Miranda, Kimberly, and Hanna. Keep up the amazing work!

We've used Mr. Caparelli for years. He has always been very understanding of our financial…read moresituation, helped us navigate through good and bad times, been very informative when we've had questions, and always kept our best interests in mind. I would definitely recommend Mr. Caparelli.

HH Insurance & Brokerage is a true TEAM effort. Jeff, Gary,…read moreTravers and the entire team work hard to get your needs taken care of however they can! Their business is personable and their work is professional! They are a wonderful company, as a REALTOR we work to find the BEST vendors to recommend daily and they are definitely TOP NOTCH.