I have been a loyal client for I believe over 15 years I've had 1 speeding ticket over 4 years ago…read more But only 1 in my entire life. My vehicle is 6 yrs old and I notice my last 2 renewals have been increasing each time. I called them once before about this and there reason was because there has been a lot of claims in my area. But then my last renewal my rates are still being raised. I will call them at this point again. But the problem is NO ONE EVER CALLS YOU BACK! Last time I spoke to them I had to call repeatedly and leaves messages for days! State Farm is just not what it use to be. I will be find a new carrier.

We were loyal customers, both home and auto for 10+ years. We had 2 not at fault accidents, and 2…read morespeeding tickets between 3 people in the past 3 years and were just informed all of our home and auto policies are being cancelled. 10 YEARS of collecting our premiums, and our policies just cancelled of the blue. Thanks a lot.

Need to shout out the EXCELLENT service & information from our new SC agent JON BUTLER…read more My wife & I just moved to SC & needed to update our insurance policies & status. Thank god my wife does her due diligence researching on the internet. She found Geico agent JON BUTLER! After 2 minutes of conversation with JON, we knew he was "our guy." JON BUTLER was professional, knowledgeable, informative, kind & most importantly empathetic to all our questions & needs. Moving to a new state is an overwhelming process to undertake, but Geico agent JON BUTLER has made our lives better & less stressful for having him as our agent. One less worry & a knowledgeable needed new friend! Thank you Geico for hiring JON BUTLER to represent! JON BUTLER is why we're staying with Geico. And thank you JON BUTLER, you are someone everyone should know! We appreciate your honesty & friendship. Julie & Bob Pellegrino

I was having trouble getting information about my claim with GEICO on-line. I managed to find Jon…read moreButler and once I explained my situation, he was immediately on top of it and made sure my request was received through the claims department. Jon offered excellent customer service and as a result I intend to use him for all of my future insurance needs.

Very poor customer service. I have been with Kevin Sevier for several years and when I've needed to…read morecommunicate with him, such as for policy changes, I've found that he seldom responds to the first email. I have to write several times and put 2nd Request or 3rd Request in the Subject Line to finally get him to respond. But this last time takes the cake. He was supposed to change my homeowner's policy 8 weeks ago and so far, nothing has happened. I've tried contacting him several times and he doesn't reply. Last week I spoke to his office manager who said she would either have call me back on Monday or she would get back to me with resolution of the issue. Monday came and went and it's now Wednesday. If this is the kind of customer service you get when you're trying to upgrade your policy and pay more for it then I can just imagine how bad the service would be if I ever needed to make a claim against one of my policies. I do not recommend this agent at all.

I've been with State Farm in many states over the years and I just recently switched to Kevin…read more They were such a help getting my policy switched over and giving me quotes etc. Sandy has been wonderful to deal with. Highly recommend !

Fast, simple efficient and he saved me a pile of money versus the previous people that were doing…read moremy insurance with Medicare. I would recommend this to anyone that needs help with Medicare.

From the owner: We educate, empower, and enroll seniors on how to navigate the medicare maze and allow clients to…read moreshop out all supplement plans and let you self enroll with confidence

Their attitude. New name, New attitude, we're gone…read more Check around for better service and choices. Sent policy for signing with 44 UNcovered Exclusions not explained. Oh sure, that sounds safe, doesn't it?

I have a policy with this company and sustained damage dating back to May 4th…read more I learned this company failed to endorse my policy with the necessary endorsements and have received ZERO payments from the insurance company despite my costly temporary living expenses and a near total loss to my property.