Gerald H Michalowski

She may be out of business. I haven't gotten an email or a call back in weeks about my initial…read moreinquiry. The phone number listed on Google is also inactive, but the one on Yelp does work.

Karen is great. I've been using her for my personal and business taxes. She is meticulous and a…read morepleasure to work with. I highly recommend Karen.

The Roberts Tax Group

This is the most unprofessional service I've ever experienced in my life. I don't say this lightly…read moreand have never left a negative review for any business before. Roberts Tax Group filed an incorrect tax return that hindered my ability to secure a mortgage. What's even worse is that they refused to amend my tax return or provide any explanation for their refusal to assist me. Adding to the confusion, this negative experience is at odds with all the five-star reviews they have received. If I could, I would give them a zero-star review.

Awesome place to work with for any of your tax needs. Very knowledgeable with any question related…read moreto business (and I'm sure all) tax returns. Thank you for providing me with the knowledge I needed and I will definitely be sending everyone I know your way!

Petrovits Patrick Smith & Company LLC

1.0

If you are a military veteran, do not use this company. When we used them in 2013, they misapplied…read morethe tax code in regard to our military pension. The tax preparer assured us,more, than once, that the return had been done correctly. In 2016 our new accountant noticed the mistake and prepared amended tax forms that got us close to a $1,000 refund for the tax year 2013. Meanwhile, Petrovits, Patrick, Smith & Company LLC lacked both the integrity and moral courage to do the correct thing. Would not recommend this company to anyone, but especially not to a veteran.

Northwestern Financial Services

I have been dealing with Northwestern Financial Services for over 20 years. I have always received…read more excellent service, Chris and her associates are always friendly and great to deal with. They will answer any questions you may have, and the price is always fair.

I've been with Nortwest Financial for at least 20 yrs & have never had a problem & have always…read moregotten great service. Chris & her associates r always friendly & helpful. In response to the 1 star review left by someone about their daughter's experience. 1st of all, in order for ur taxes to b sent electronically u must physically go to the office to pay & u get all ur tax papers returned. 2ndly, there's no way that if the daughter didn't get her taxes & she called & went to the office that Northwest wouldn't have taken care of it. I'm assuming the final outcome was that she got her returns, so there had to b a problem that had a solution. Maybe there was a problem at the IRS's end, maybe initially the taxes mistakenly didn't get filed or possibly the daughter's ck didn't clear the bank. No matter what it was I'm sure she got her returns. So it would b nice if the parent who wrote the review would reveal what the problem was & how it was resolved. Not good to tarnish a business' reputation w/o all the facts. Thx

Torrington Municipal & Teachers Federal Credit Union

3.5

(8 reviews)

I have been a member of this credit union for about a year now. I opened the account because it's…read moreclose to work and it was recommended by a co worker. On Friday I asked my boyfriend to make the 35 minute drive from our home to deposit $100 into my account. He had to go inside the bank because there are no ATMs outside that he could make this deposit through. Anyway, he walked inside and immediately all eyes were on him. No one greeted him just stares. He went up to the teller explaining that he would like to make a deposit into my account, he had my info in hand. Rose , the teller told him he could not deposit money because he was not an account holder. My boyfriend went on to repeat himself that it was a deposit and again Rose told him he could not make a deposit. Confused he simply said ok thank you. Moments later I get a phone call from the teller and she says that a man came in wanting to make a deposit into my account. She was shaken, her voice was cracking, I agreed and said yes. She said she did not allow him to make the deposit even though she said he did want make a deposit. I asked her why she didn't "allow" him to. She said " I dont know why, I didn't know what he wanted well he did say he wanted to make a deposit but but but he didn't have any cash in his hand." RIDICULOUS!!!!!!!! So, I am warning all other people who do not look like Rose to beware she may not grant you banking services because she doesn't know why. I KNOW WHY!

I have lived all over the United States and banked with regular banks as well as credit unions and…read moreuniversally they had predatory practices. I have now banked with TMTFCU for several years and have been pleasantly surprised that their policies are very straightforward and they practice their policies. They always process deposits before debits. If the account becomes overdrawn, the customer is given 24 hours to bring the account current. They go out of the way to work with you if there are problems. An overdrawn account gets one overdraft charge regardless of the number of checks processed. This bank is so far above every other bank I have dealt with over my entire fifty years of banking. I cannot say enough good things about this bank. They are very customer oriented.

Northwest Cleaning

3.4

(20 reviews)

Very responsive when booking the initial "deep" clean. A checklist is provided which they do not…read morefollow. Front of cabinets were not cleaned, floors were just haphazardly wiped with a mop, not scrubbed, front of fridge was damaged. When I brought the damage to the owners attention the very next day after the cleaning, he told me it was "too late." My initial concerns were prompted within the 24 hours in the contract, but because I found more damage at 29 hours, he wants to play games. Refused to provide me the insurance information and stopped responding all together. They breached the contract and do not honor the quality guarantee they boast. Women walked around my house for at least an hour doing nothing, one was sitting in her car for over 40 minutes (I have camera footage of both) I tried to approach the owner kindly and respectfully, but he wants to hide behind his email. Don't waste your hard earned money, look elsewhere!

Kevin and his team do such amazing work. I have been getting biweekly cleaning for several years…read moreand they always leave my house looking good and smelling fresh. The girls are always so kind to my pets too. Ever since I initially hired them for a deep clean, they have been communicative and thorough. If I ever have a concern it is addressed immediately. It isn't very often you get this kind of service for the price. I recommend anyone looking for a cleaning service check out Northwest Cleaning.

Verizon Authorized Retailer, TCC

4.8

(5 reviews)

We've had good and bad experiences in phone stores. Today;s visit to TCC was a good one thanks to…read moreour associate by the name of Josiah. We came in to get a new phone and transfer date on the spouse's phone. For starters, Josiah went to work (for nearly a half hour) searching all kinds of sales and special deals to benefit us. He located one we all agreed was pretty good, and from then it was a matter of making digital transfers and keeping us apprised of what was happening. Which Josiah did. He was sharp, knew his stuff, couldn't have been more friendly and engaging. He is a great advertisement for Verizon and this store. We'll come back for some additional matters shortly, but we think others ought to know of what we found. Yes, we had a little wait to get started, but that happens. One note: remember this is an affiliate store and not a Verizon corporate store (as in Avon and Waterbury), so they may have a few limits on what they can do. But we were very happy with our experience.

Johnathan was super helpful. Changed the glass in my iPhone 12 that I purchased on Amazon. Phone…read morelooks new again!

The Nicholas Law Firm

! Spoke with Cindy. Very generous with their time. Caring and patient. I highly recommend them.read more

From the owner: About us The Nicholas Law Firm, LLC The legal team at the Nicholas Law Firm has delivered…read morefull-service representation for personal injury, workers' compensation, and Social Security Disability claims for the people of Northwest Connecticut since the firm's inception. Over that time, our office has recognized that no two cases or clients are the same, and we make every effort to tailor our representation to your specific needs.

Express Employment Professionals

My name is Craig Beverley and I had a great experience with the agency. Lou who works there is very…read morefriendly and a great guy. He helped me with finding me a job. Great experience. Thank you for everything.

From the owner: Express Employment Professionals is a top staffing agency specializing in connecting job seekers…read morewith rewarding opportunities and helping businesses find skilled talent. Since 1983, Express has provided personalized workforce solutions through a global network of franchise-owned locations. The agency offers flexible hiring options, including temporary, part-time, and full-time placements, in a variety of industries and roles. Known for its commitment to excellence, Express Employment Professionals empowers individuals to achieve career success while enhancing business productivity. Whether you're hiring or job searching, Express is your trusted partner for workforce solutions. Find your next opportunity today!

Main Street SEO

Redesigning a website can be confusing to those of us that know very little about how to do so…read more Chris, however, made it a painless process. Chris made numerous recommendations that improved the look/feel and overall efficiency of the website. Most importantly, when Chris made a suggestion, he took the time to explain why the idea would improve the user experience. Chris also helped connect the website with social media outlets so that we could keep a uniform presence online. Before contracting with any firm, I would recommend speaking with Chris. His professionalism and patience are top-notch.

From the owner: Main Street SEO specializes in Google rankings using Local SEO, while also utilizing On-Page SEO,…read moreor Organic SEO. Together with content development, Social Media, local directories, Blogging, maps, and Google Analytics.

The Roberts Tax Group

This is the most unprofessional service I've ever experienced in my life. I don't say this lightly…read moreand have never left a negative review for any business before. Roberts Tax Group filed an incorrect tax return that hindered my ability to secure a mortgage. What's even worse is that they refused to amend my tax return or provide any explanation for their refusal to assist me. Adding to the confusion, this negative experience is at odds with all the five-star reviews they have received. If I could, I would give them a zero-star review.

Awesome place to work with for any of your tax needs. Very knowledgeable with any question related…read moreto business (and I'm sure all) tax returns. Thank you for providing me with the knowledge I needed and I will definitely be sending everyone I know your way!

Northwestern Financial Services

I have been dealing with Northwestern Financial Services for over 20 years. I have always received…read more excellent service, Chris and her associates are always friendly and great to deal with. They will answer any questions you may have, and the price is always fair.

I've been with Nortwest Financial for at least 20 yrs & have never had a problem & have always…read moregotten great service. Chris & her associates r always friendly & helpful. In response to the 1 star review left by someone about their daughter's experience. 1st of all, in order for ur taxes to b sent electronically u must physically go to the office to pay & u get all ur tax papers returned. 2ndly, there's no way that if the daughter didn't get her taxes & she called & went to the office that Northwest wouldn't have taken care of it. I'm assuming the final outcome was that she got her returns, so there had to b a problem that had a solution. Maybe there was a problem at the IRS's end, maybe initially the taxes mistakenly didn't get filed or possibly the daughter's ck didn't clear the bank. No matter what it was I'm sure she got her returns. So it would b nice if the parent who wrote the review would reveal what the problem was & how it was resolved. Not good to tarnish a business' reputation w/o all the facts. Thx

Lakeridge Assoc Tax District

4.0