Had Caliber repair my 2026 GMC Terrain Denali through my…read moreinsurance. The staff was very professional and friendly, the estimated time for the repair was shorter then projected The repair work was Awesome.

Nobody wants to be in an accident and it's even more of a pain when you weren't at fault. The team…read moreat the Loveland location took care of everything from start to finish in a professional and empathetic manner. I remember having a few questions the first time we met and they simply replied "we got this, it's what we do", it was nice to go home knowing that they would handle all the details. If you care about your car and your safety this is the place to go, they go above and beyond simply fixing the dent including checking to make sure that there isn't more damage you can't see from the outside and checking your sensors/cameras/safety systems so that they continue to work the way they are designed to. I also must mention that I was not charged for the days that my vehicle sat on the lot before insurance was settlements , which happened to be nearly 2 weeks. I had friends warn me that I would be charged a storage or parking fee for all those days and the awesome folks at Caliber didn't charge me a dime! I was so happy that they thought that practice was as ridiculous as I did and even happier to tell my friends that I wasn't charged!!

Got in a wreck, brought to Joe Morgan Collision. Picked up my car and there were warning lights on…read morethey and progressive refused to switch. My car had oils marks all over it and smell absolutely horrible when I picked it up. I had to call them multiple times to confirm repair was done. Would not recommend using their services. Don't bother responding to this. Take the criticism and do better.

Not happy with customer service, and customer care. Very disappointed my insurance had me go there…read morefor repair, (Progressive) I was treated poorly and my job wasn't completed in a timely fashion.

They do great work! Their hours are 8-6, so expect to miss a little work. They are owned by the…read morePerformance dealerships in Fairfield, so I trust their technical expertise with my Camry Hybrid. Don't ask them when they will be finished, rather ask when they will be finished disassembling your car. Only after taking everything apart will they know when they will have it put together. I was done in a week.

Took my 2018 Accord in for front end repair. After I picked it up I took it to the company I used…read moreto apply the invisible bra (3M paint protection). They refused to apply the new bra because of the condition of the repaired paint. They said they did not want the debris in the Performance paint job to look like they failed to clean the surface before they put on the new bra. They also pointed out the difference in paint color which was very noticeable under their lights. I took the car back to Preformance and was told "I guess we can try and wet sand it to smooth it out". When I asked about the color they just told me the white pearl was hard to match... In the end they did nothing to resolve the situation.

Excellent service, and excellent communication during the repair process…read more I'll recommend for you next repair.

They are so unprofessional and are terrible with time management and communication. They have had…read moremy husband's car for over a month and has been nothing but excuse after excuse. Oh we ordered the wrong part, oh they sent us the wrong part, or the tech didn't show up today and, oh they forgot to program this etc. Then when they gave us a date when the car was supposed to be ready they didn't even call us until the end of the business day to tell us it wouldn't be ready!! We have been given FOUR different dates which have all been pushed back!Nothing excuses from this place!! I will definitely advocate for any and everyone to stay away from this location!! Update: 10/28/2025 We had to take the a back to that location after driving it with my children in the car and the tire PSI completely went blank and the car started to shake. So after speaking with that location come to find out their mechanic never put on the SUSPENSION MOUNTING BRACKET!!! This could have serious injured my children, my husband and myself!! The pure negligence of their mechanic is UNACCEPTABLE!!

Had vehicle towed from Walmart parking lot one Saturday afternoon ... after my wife turned the…read moreignition, we heard a louder "whirring/bubbling sound" for a few seconds, then a little 'shimmy' sitting in the cab. Wife attempted to back out of spot - power steering was non-existent and the radiator gauge remained level but display near mileage indicator warned A/C OFF due to some thermostat/radiator issue. Team began work upon return to shop that following Monday where I received a follow up call that morning with a preliminary assessment and clarification of our problem - Team ordered the necessary parts related to idle pulley / bracket challenges and kept us informed of updates ultimately receiving the vehicle back early in the day of work being completed as promised - Thank you to your Team ~

We have been taking our vehicle here since it is as recommended by a trusted business, and we have…read morenot been disappointed! The whole staff is amazing, honest and expeditious. They're accurate with diagnosing and up front about what is important and what can wait until down the road. We will always continue to bring our vehicle here for major work!

Would give a zero star if I could! Absolutely the worst car experience I have ever been through!…read moreSold me a damn Lemon after lying repeatedly to me about the issues! My fault for trusting a crooked man! DO NOT BUY A CAR FROM HERE!

I got my 2 serpentine belts and tension pulley done also with an oil change they were fast and…read moreefficient. Thanks again

Did great work, stuck with estimate, did more than requested. Was visiting from out of town and…read moredeveloped problems. They took it same day. Very grateful.

Needed to get my oil changed ASAP. They had no appointments left for the week so they squeezed me…read morein right before closing. When I came to pick up my truck the mechanic explained to me which oil he chose and which filter just in case I needed to know for the future. It was $84.14 to get my oil changed (0W-20) in my 2019 Silverado.

It's never fun coming outside to see your window shattered on the ground, but ClearShield helps…read moremake the process seamless for replacement. Within 3 hours of calling about the issue, ClearShield had sent a representative to come and replace my window. We had a little snag (they brought the wrong size window), but they were able to quickly fix this and come to my work location the next day. The whole fix took less than an hour and the serviceperson was extremely kind. Per the invoice it looked like they didn't even charge for labor, so I think I probably should have tipped this guy (which I feel bad about so ClearShield let me know), but all in all a great experience for a lousy issue.

Prompt and professional service. They were able to come to my workplace within two hours of my…read morecall. Joe, the installer, did a great job. Courteous and professional!