This company is just amazing!! We had our kitchen window replaced and the two installers were very…read moreprofessional. We are so happy with this new window and the beautiful view looking into our backyard. we will have our living room window replaced later this fall, a Norwood glass will be the first place that we call!! Thank you to Amanda and all the staff at .

Had a crack in an older window at the cottage. Dropped it off Wednesday and picked up this morning…read more Maybe i should have shopped more - almost $50 for single pane replacement, but Kim was friendly did the job well and when she said they would. Actually she said it might be the following week so she under-committed and over-delivered. Sign of good customer service.

Great service, fast, and reasonable! I would recommend Schroeder's to anyone. You do NOT have to…read moreuse Safelite but all insurance companies automatically direct you to them. Let your insurance claims rep know you want to hire your own auto glass repairman. Go local, go Schroeder's!

We got a nasty windshield chip on route to our north woods vacation. Jeff promptly responded. It…read morewas borderline size that could require a windshield replacement. He was able to make the repair to our complete satisfaction without the hassle of a replacement windshield. Jeff was responsive, competent and professional. We highly recommend Jeff for any auto glass service.

went in for a chip fill- the serviceman cracked the…read morewindshield! Needs a total replacement! It won't be 'repaired' there, that's for certain. BTW: I wasn't charged for their breaking my windshield! Oh brother!

It's not possible to contact a live representative at Safelite. All available phone #'s go to an…read moreautomated system that directs you to their website. You can't even get a live representative at their parent company, Craft Co. Got a problem, good luck getting it resolved. This company has totally insulated themselves from the customer and it's pathetic!

Fast, efficient and 100% customer service! Worked fast to beat the rain which was appreciated-…read moregreat job!

I had my windshield replaced on Feb. 22nd and it looks great! They worked with my schedule by…read morepicking my car up and completing the service while I was at work. Very happy with the work and the price.

I made an appointment yesterday to have a crack in my windshield repaired on my Jeep…read more Unfortunately the crack was too big to repair so the windshield had to be replaced. They were able to accommodate me right away (they had my windshield in stock) with friendly, thorough, professional care. They invited me to wait inside and the atmosphere was fun with old memorabilia of times gone by. I highly recommend these super nice people!

The price to replace my car's windshield was the most reasonable of the four estimates I obtained…read more The two men who came to replace my windshield were knowledgeable and friendly. I was very impressed and would highly recommend them!

Long overdue review for a well deserved shop, they can take a Frankenstein car & turn it into…read moresomething presentable at a fraction of the cost. Other local shop options are rude & milk up cost. I only wish this guy was a mechanic, trustworthy & hard working, gives back rather then tries to take. Highly recommend!

On-Q Collision Center is fantastic!…read more Staff are very friendly and professional. They are experts at working with insurance companies. I recently hit a deer, and my car was towed there. They made everything very easy for me.The quality of the service and repair to my vehicle was top notch! If I need to have my car towed, or if I need collision repair, I have no question where I will take my business!

I have used HT Glass for multiple project over the past 30 years. One was a simple mirror install,…read moreanother was a glass shower install, another was a glass railing, and most recently they installed 3 doors and 8 windows for me. I cannot say enough good things about them. They are easy to work with. They do quality work. They do what they said they would do and when they get onsite they complete the work in a timely manner. The workers are very friendly and don't mind you watch. The backup the projects the install as one of the doors I received looked like someone tried to take sandpaper to it and now it is being replaced with a different door. I only wish I could use them on more projects but they only do so much. They are also very helpful, they listen to your ideas, and make good logical design decisions. If you are thinking about using them, don't hesitate they are the best in the northwoods at what they do. The only complaint I have is their lead times on some projects. Of course I want it done now, not a month from now or more. But I get it they have to order and get parts as well and have other jobs to do.

Our experience purchasing a sliding glass door was expensive and frustratingly slow. We did…read morefinally get a very solid, locally crafted Park Vue door, but it was 2-3x the cost of something good from a big box store. The overall rating, however, is based on factors other than price. Much of The slowness came from assorted delays in placing the order by HT, before any manufacturing delays. They wouldn't place the order before receiving payment but couldn't seem to provide a quote in any timely manner that we could pay. Then, once finally paid, they seemed to sit on the order before finally placing it. Later, we realized that several options that we would have liked were never discussed (e.g, secondary lock in the track). We also dodged a bullet when confirming the dimensions for the Rough Opening. The Park Vue website had incorrect dimensions, so here I must credit HT for finding the correct RO dimensions so that we didn't cut the wrong size hole in the side of the house and install a header that didn't fit. Thanks, Shannon! After gentle inquiries and then enough badgering, we finally got an anticipated delivery date, but then we had to haggle over delivery costs, despite the quote explicitly stating that delivery was included in the cost. With the snow coming and managing the project from a distance, we didn't need the headaches. Of course, we requested an on-site inspection and quote for installation, handled by a neighbor who generously agreed to help out. She later said the man assessing the project seemed entirely disinterested, and we never received an installation quote from HT. Fortunately, we had a good installer waiting in the wings. Installation was not trivial because the Park Vue door arrived as a kit, where the frame required significant assembly. Eventually, we had a very nice door functioning well just before the Northwoods winter gets serious. But ever since initiating things in summer, we suffered many headaches dealing with HT. Whenever there was an issue, we were told an owner would call us back, but calls never came. So all the follow up constantly fell to us. Shannon was at times very helpful, but you always got the sense she was constrained by complacent owners and thus often couldn't provide information or solve problems.