Recently had new flooring as well as kitchen counters replaced…read more The carpenters that laid the new flooring were excellent and did a fine job they never left a mess as they cleaned up the work area each day.they were courteous and we would hire them again. The sub contractor from Eau Claire that replaced the counter-tops were very efficient as well as timely. the did a great job also.

From the owner: Kitchen Cabinets, Counter Tops, Flooring, Kitchen Remodeling, Bathroom Remodeling, Tile Showers,…read morePlumbing Fixtures, Plumbing, Electricians

This company took advantage of seniors. The person they hired did a great job on refinishing our…read morefloors. But Fishsticks double the refinishing price they charged. Numerous guys who refinish floors have told us their price was almost double. Shame on them. Go somewhere else.

Design Professional Danielle is quick to respond, shows up on time, knows the product lines, and a…read morepleasure to work with. Ben greeted me at the showroom and helped guide me to the products I was describing and able to tell me the difference so I could narrow my decision. They have many options.

My review might seem confusing, as it has several separate parts to it…read more The first part was visiting the showroom, looking at samples, working with the sales staff and their coming to measure to the house to measure. The second part was the installation. The crew started with installing the counters and sinks in the bathrooms. Next they began working on the kitchen. During the installation, the installer received a phone call that his wife began ill and was taken to the hospital by ambulance. He took the time to make sure the plumbing connections could be made, so we wouldn't be left with a kitchen that couldn't be used before he left. Part 3, Codi the installation manager came to expertly put the final touches on the install. The counters look beautiful. In the end, the counters and sinks in the bathrooms and kitchen look great and most importantly the installers wife is on the mend. We would recommend Stone Innovations for your counter/remodeling needs.

We redid our bar area and needed help with the counter top and tile. Brooke Beyer did a fantastic…read morejob of listening to what our vision was and directed us to different choices. She was supportive and honest. The gentlemen that installed to counter were courteous, efficient and cleaned up after themselves. They also explained the process. The gentlemen that installed the tile made sure that we had the perfect tile and did a great job of fitting us into their already busy schedule. Everyone was kind, knowledgable and made sure that the finished product was nothing less than perfect.

We hired Mad City to install a single, plain front door. The salesperson was excellent and assured…read moreus the door would be custom made, high quality, and equipped with an advanced locking mechanism for added security. We were also told the door would have a bottom seal designed to block outside air completely. Based on these representations, we believed we were purchasing a premium $9,000 door. What we received was extremely disappointing. The door looked like a standard door you could buy at Home Depot, not a high-end custom product. The door itself was warped, and although the installer was very professional and clearly skilled, he spent three full days trying to make the door work properly. The locking mechanism, which runs the full length of the door, was also warped--sticking out on one side and recessed on the other, making the defect very noticeable. Mad City returned three separate times to attempt to correct the issue, but each attempt required removing and reinstalling the hardware. As a result, the door became damaged from repeated screw and handle removals. After these failed attempts, Joe, the site manager, told us this was "as good as it gets" and stated that if we wanted a new door, we would have to pay another $9,000. This was completely unacceptable. I escalated the issue to higher management, and once they reviewed the photos, they agreed the door was defective and approved ordering a replacement. Unfortunately, when the replacement door arrived, it already had a notch on the front near the handle, and the locking mechanism was still warped and not flush with the door. Joe then suggested having the installer once again attempt to remove and adjust the mechanism. At that point, we refused. We were not willing to go through the same damaging process again or accept another compromised door. in order to get this resolved, I need to contact the manufacturer and have them send a letter stating their doors are not defective and below standards. I would not recommend Mad City nor will I ever use them again once I get my issue resolved.

We had hired Mad City to do all of our windows in our home, and both of our bathrooms. From the…read morefirst meeting there was not good communication. I didn't even know they did bathrooms until I seen my uncles. They needed to send out the sales rep a second time to get something signed again that was missed at the first meeting. When I opened the door I was greeted to a sales rep I didn't meet previously, no biggie but the reminder was saying it was the previous rep I met with. We talked about the bathrooms I wanted added. I asked about the staining of the tubs because we live in the country and even though we take extra steps to filter out the iron staining it still comes through some. I was assured that it would not be a problem and that all I'd have to do is give it a wipe here and there and it wouldn't be a problem. I agreed and finished the paperwork. I was told it would be about 6ish week before they get the materials and about 8 weeks before they start. In the meantime they would send someone out to get mmeasurements of the windows. That rep came to do the windows and when I let him know I added on the baths and per the rep that helped me he was to get those measurements as well He informed me that its not on his papers so he is not doing it and they would have to schedule him to come back out another time. So, another time he came back out. The sales rep back out again bc of more measurements. Well 8 weeks passed I heard nothing about what was going on, so I called to be told it would be another 4 weeks. So, 4 weeks goes by I call again, I am told 2 weeks, and they will get it going. I asked if it would be the week of Thanksgiving and if i should plan on the first week in December, I was assured no it would be that last week of November. I had signed the contract in August/September. The start first week in December and got the windows done that one day. They did leave all the residue on all the windows from the stickers for me to clean up because they couldn't get it all off. They came back the next day to finish the bathrooms. A week into having the windows my big kitchen apron window cracked up the middle and to the left and a crack came down from the top down to the right in the middle. I called and had to wait another 3-4 weeks for them to get that replaced and once they did it didn't close properly so another part was ordered and I waited another 3 weeks or so. There was a hole other issue with the fan vents in the bathrooms that were to be replaced, after another 6 weeks or so and 3 different contractors it was finally completed. One contractor left a hole in the ceiling next to the fan/vent and left the box of handwear from the old one here with my kids in my kitchen. I have since found shape debris from the windows all around my house outside. When I do talk to a manager they don't follow through on responding to me or my concerns. I have not heard from anyone since beginning of April and my bathroom faucet still needs to be fixed. I do not recommend Mad City at all. They don't communicate with me; they lied about the product and quality to get a sale out of me. They told me to fix the iron stains which showed up in my tub 4 uses after being installed was to use a certain cleaning agent, so I now have to clean it after every use or have yellow coloring on the white shower/tub. They did take a drinking water sample for the water and from the looks of the results the iron was in normal range. I am very disappointed in this company and will never use them every again. I will also never recommend them if anyone is asking or thinking about them. I had to constantly reach out for any information about the products/ services.

You'd think for the cost of their work, bath planet would be more conscientious about correcting…read moremistakes. The shower door of our new shower wouldn't stay open. It took months to hear back from them and weeks to get someone out to fix it. The fix? A couple of little pieces of plastic snapped off from something and used as a shim. Now just scarce months later, they are falling out. On top of that, the floor of the shower is developing black stains despite using the method to clean that the salesman recommended. The salesman said that even though they were expensive, you get what you pay for. Given the issues we have had in the first year, we could have gotten equal quality and better customer service for far less cost.

Traditions is a cute kitchen accessories store. If you're looking for some new kitchen or dining…read moretoys or just want a few things to brighten up what you already have, Traditions is the perfect stop. They carry everything you might need or didn't know you needed: can and wine openers, candles, tableware, place-mats, teapots, decorative napkins, dish towels, and other unusual items. Even if you're not looking for anything, this is a great store to get inspired or to find something unique for a party. For the most part, the prices are in line with other stores of this type: sometimes pricey, sometimes not. Maybe because it was summer, but everything was bright and festive and made me feel like I should have been at the beach, or headed to the beach. It was great fun exploring.

Awesome place. Went to get a part for my Moen shower. First they told me it was under lifetime…read morewarranty. I needed it that day so they found the last one in stock but before I could purchase one of the employees grabbed one out of a drawer and compared. Same part so they gave me free of charge. Then looked up the number for Moen so I could return the defective one. Can't recommend enough.

From the owner: Ferguson Selection Centers make it easy to find kitchen, bath, appliance and lighting products from…read morequality brands. Whether you're working on a bathroom renovation or building a dream kitchen, our showrooms are the ideal place to get inspiration and discover products that will elevate your kitchen and bath projects. Our welcoming, hands-on environment allows you to see and touch a wide array of products before you make your final selections. Our expert consultant help make sure every product you pick is a perfect fit for your kitchen and bath projects.