Almost 6 months ago we picked out everything we wanted for our bathroom remodel. We gave them half…read moreup front. We are still waiting for them to even start. They had said it might be July before they got to us,now it's almost September. The only contact we have had is when I called them to ask when they would start. They didn't really know. So here we wait. Not Happy.

We had the Board-Store install 2 deluxe sliding doors.The salesperson who came out to give us an…read moreestimate was not pushy, but knew the products. We went in to look at their doors, talked to an installer, who told us we didn't need the triple glass as my husband wanted, because none of our windows were not triple glass. So no pushing to sell windows we didn't need. The installers were great, friendly,if there was a question they answered it, was neat, cleaned up after they were done. We will go thru them for our next window replacements.

Ashton and his company provided outstanding service from start to finish. After an urgent leak,…read moreAshton was on-site within two hours to provide a temporary fix and provided a quote the next day. Within two weeks of hiring them, the team replaced my roof and installed new gutters and downspouts as an added bonus. Even with a significant downpour during the project, they remained professional and left the property spotless. Their responsiveness and attention to detail are rare--I wouldn't hesitate to call them again.

We called Ashton in November of 2023 for a bid of all new windows, new siding, and new roof for…read moreboth our garage and house. He gave us an estimate and we signed the contract in January of 2024. We read our contract and ashton wasn't going to do the jambs and trim of any of the windows (we have 11 windows). We had to call around to other contractors to finish his job, there was not a single contractor that would take the job. So we were brutally honest with him and said we cant get anyone to finish YOUR JOB, he said he doesn't like to go in people's houses. To properly install any window or door you need to go inside the house to shim. He eventually agreed to do all jambs and trim. He and his crew started our roof in March of 2024 it was "completed" in a day and a half. We were mostly impressed by the quickness. We arrived home after work and saw that we had box vents placed at the top of our peak. We have a knee wall so the vents should have been placed in that area, however his crew placed them in insulation and we had to have them take them out and patch them and put them in the correct spot. His workers also cut our roof for the ridge vent, just shingled over it, but never installed it till months later when we pointed it out. Fast forward to April when they started the siding and windows. They removed all the siding. My brother-in-law wanted to use our siding, so he brought a trailer and they were supposed to place ALL the siding on that. They didn't even give him usable pieces, they threw all the usable pieces away. So my brother-in-law that lives over an hour away wasted his time and gas for nothing. They started taking windows out, one by one and each window we had to had to be redone....because there was no insulation. We live in the Midwest, how in the hell do you not insulate windows? Everything they did had to be redone because nothing was correct, we had to babysit every step of the way. This was obviously the biggest project Ashton had ever taken on. We had to remind ashton of single thing along the way, which also meant they had to keep redoing things along the way. We were incredibly frustrated because we were never a priority to him! he was so busy taking on other jobs. He barely showed up, he knew we were mad that this project was stretched out for so long, but didn't really care. He talked about all his guys and how he puts them in the spots he needs them the most. But honestly he doesn't have a big team. He has 2 main guys. He talks a big talk and promises you the world, but doesn't really come through on that. Ashton says if it says he's gonna do something, he's gonna do it, but that's all talk. Ashton told us that our project would be done by early may. We weren't completed till mid June. If he would focus on one job that would help, but he doesn't! He shows up with materials and leaves, we rarely saw him actually get his hands dirty. He's very young and lacks the experience, our house looks great! But that's inspite of him. We would take 2 steps forward and 10 steps back. Ashton does not communicate well, you have to hound him and then you'll get the answer you need. We had a return of items and ABC just showed up we had no idea what needed to go and what needed to stay. He is too occupied with other things and he gets very scatter-brained. His crew is amazing, but he is a very poor business owner. Ashton has a bit of a temper. he was installing one of our windows and and broke the middle molding of the window. he did reapply it but after that happened we were scared to talk to him about anything. He said he told his crew to be careful around our shrubs and plants but they didn't care. They completed killed 5 plants, busted several limbs off of another. Killed our grass in the front yard and back yard. Zero respect for your property. We have very expensive stamped concrete and he said he didn't want them working on it. Yet he put wood putty on the window trim and got it all over our concrete...and it's still there and we still cant get it off!! It's been 6 months that our job "completed" the siding on our garage is falling off, but we had to fix that ourself because he's not coming back. He said he was going to come back to trim our back door...but once again...not a priority! Ashton doesn't guarantee his work! When it comes to Construction you know what you want done to you're house, and what you don't. we told ashton what we wanted he argued with us, that we never agreed it. If you are a good business owner the proper method is, the customer is always right! Especially when it is THEIR HOUSE!!!

We are very pleased with our new kitchen cupboard doors from Mad City! Brent, the sales…read morerepresentative, was able to show us lots of photos of other projects on his i-pad, and he also brought samples of various styles and wood colors. We were impressed with how perfectly the new wood matched the original cupboards for such a seamless installation! We chose the arch topped pattern; we were able to use our original pretty backplates and knobs; we did update with hinges that were internal and more modern in appearance. Within the next month, a carpenter arrived to measure precisely for the project. When the big day arrived, two installers came promptly at 8 am. In two and a half days, the kitchen looked beautifully refreshed and new! Cody D. and Greg C. did an exceptional job installing everything! When they left, the kitchen was spotless! We HIGHLY RECOMMEND Mad City for your kitchen cupboard door replacements! Their representatives and their carpenters were very professional and their prices were reasonable! Enjoy the process!

Everything from the time we called to arrange a visit for an estimate to the first time we were…read moreable to use the new shower was fantastic! Professional people, pricing, value, products and workmanship all get a 10 out of 10. They were so impressive on our initial visit, that we ended up buying that night and cancelled our remaining appointments with 4 other companies. Thank you, Larry Johnson and Nancy.

Matthew & Malachi were professional and very thorough. We have had the Windows for two months and…read morethere have been no issues, great job and I truly appreciate the work they did! We had multiple quotes, but after looking over the reviews, we went with Asher and Renewal by Anderson windows. We made the right choice.

Very expensive. Late in delivery. Also, sloppy caulking and the framing on the floor scuffs…read moreeasily.

We had some damage to our metal siding after we had some work done by a landscaping company. All…read moreCraft Exteriors was working on a neighbors house, so we decided to give them a call to see if they could send someone by to give us an estimate to repair the damage. Chad came by soon after and took at look at the situation, promising to get us an estimate by the next day. (He also noticed some of our gutters needed a couple of extra screws, and he just fixed that for us while he was here. Thanks!) We got the estimate as promised and were surprised that it was not as much as we feared it might be. Chad told us that it might be up to 30 days before they could know what day they could come by to do the work, but they called just a couple of days later and it was completed the following day by Jesse and Jared. They did a great job! (That included retrieving the pieces of the replacement siding we had stored in the rafters of our garage (Jenga-style). We will probably need a window replaced sometime in the next year or two and we already know who we will call. Recommend!

Asked for an estimate for putting a gable vent. Jamie came out and said there wasn't enough air…read morevents and suggested to call an insulation person. I got an insulation person out and he said there was plenty of venting available for a fan. Then a large estimate came and it also said I had to get an Electrical permit. After learning how to get a permit and paying $25.01 for it I send multiple texts to Jamie and waited for a response. I finally had to email him to get a response. The last email he changed his mind! He suggested "I recommend having a mechanical company--whoever did your furnace and AC--take a look to see if they have a better solution" I thought the customer was right when asking for something I've done before that I know works. If he didn't want to do the job, he should have told me a lot sooner! No very happy with this company.