We signed a contract with this company in early April, provided a full 4-week lead time, and even gave a 40% deposit at the time of signing. Everything appeared to be moving forward until just 4 days before the scheduled completion date, when the sales representative informed us they had "misquoted" the project and that it would now cost several thousand dollars more. This was extremely disappointing and unprofessional. Changing the agreed price at the last minute after a signed contract and deposit had already been provided put us in a very difficult position, especially now that most contractors are already booked for the summer season. We understand mistakes can happen, but honoring signed agreements and communicating accurate pricing are basic expectations. Unfortunately, our experience showed a lack of accountability and reliability, and we cannot recommend this company based on how this situation was handled. read more

My family just recently got a quote to redo my parents. though we didn't end up going with Gerry's Roofing, every person we dealt with was warm, respectable, and engaging. The gentleman who came out to look at my parents Roof was extremely thorough concerning what the job would be from start to finish including materials that they would use and insurance, etc. read more

We have had two roofs replaced, all our windows and door done thru Gerrys roofing. When the last roof had issues with leaks and was under warranty Gerry's roofing refused to honor the warranty. They charged us over $400.00 while under warranty. Gerry even said we didn't have our roof done with his company even after showing the contact. We recently got a call from the new owner's employee, calling us a valued customerand would like to help if we had any issues. We sent all the related receipts but they decided not to offer any compensation. So new owner but same policy of NOT honoring the warranty. For all the work this company has done on our home they will never get our business again. The warranty isnt worth the paper its written on. read more

STAY AWAY FROM THESE GUYS ! They did my roof in Sept 2025 and caused more problems than they fixed. The roof install looks good from the outside but the problem is the damage they did under the roof, in the attic. They used my attic as a garbage can and did not replace baffling they took out causing the foor not not ventilate as it should. They have been terrible to deal with to try and resolve the issues and now are just demanding payment. read more

Horrible. Poor worksmanship, poor customer service. They get back to you pretty quick but when workers came they told us they were contractors and didnt even work for the company. Far too expensive for what they provide thats for sure, there are far better companies that use their own workers and have better value!!! RESEARCH!!! read more

Pathetic customer care, poor workmanship and it took Three months to finish a roof because their contracted labor is not available. Over priced for single day rush job that was not completed for another 3 months. Eavetroughs done after months of wait that started to leak heavily within a week from 2 locations and still awaiting for someone to repair. Contracted labor that works for per site. No accountability and quality. Work done in rush and incomplete job was left for weeks to finish read more

Excellent job that exceeded expectations. The service from initial quote to finished roof was outstanding. Kudos to those contributing to the process like Bernadette who initiated our introduction to Gerry's Roofing, Greg who expertly carried out the internal and external pre and post roof inspections and the work estimates. Our visit to the office to review samples was informative and everyone involved such as Sarah and Ciara were friendly, courteous and efficient. As for the roofers, Bobbie & her crew were friendly, competent and kept us informed. They cleaned up at the end of the work day and took care to protect the landscaping and outside areas while removing existing shingles. The look of the finished product is great. read more

I had several roof/siding related projects completed by Gerry's Roofing this summer. To be fair to them, the quality of work for the most part ranged from good to excellent. The issue I have is specifically related to customer communication, service, and problem resolution. I had to deal with Tim several times throughout the process. He neither returned calls nor responded to emails unless I called the office and complained that my calls were not being returned. The last time I spoke to him, I had a concern about the quality of work done by one their subcontractors. He simply put me off in what I can only describe as uninterested and extraordinarily patronizing! So, no, I would not use them again and no, I could not in all consciousness ever recommend them to others. read more