The work itself was adequate, but there are several things prospective customers should know before…read morebooking. Most importantly: be very specific about where you want the system installed and do not defer to their suggestions. These systems are large and not particularly attractive, so if concealment matters to you, be firm upfront. A few specific issues I encountered: Pricing: STL Radon is booking several months out. When the tech arrived on installation day, my quote increased by $200. I was told I could cancel, but rebooking with another company would mean waiting several more months -- not much of a choice. Installation day: I gave permission to use my garage but asked twice that the door be kept closed when not in use (I live in the city and prefer not to advertise an open garage). The request was flatly refused. Placement: I specified where I wanted the system installed. It was placed next to my breaker box and sump pump instead, with the exhaust pipe now exiting directly by my deck. When I asked why, the tech said they assumed my basement was finished -- it is not; it's a rubble foundation with no finished space whatsoever. Resolution attempt: When I contacted the company, they offered to relocate the system only if I paid the outstanding balance in full plus an additional $1,000+. I wasn't asking for a discount -- just for what I originally requested. To make matters worse, they attempted to add late fees before the installation was even complete (it had been paused due to wind). When they returned to finish, they gave a window of 11:30-1:30 and only showed up after I texted to ask if they were still coming after 4:45pm. I'm not saying avoid them entirely, but go in with your eyes open and get everything in writing.

Cherie is absolutely fantastic and has been demonstrative in helping me understand the health risks…read moreof increased radon exposure, explaining how cost-effective it is to get testing, and easy way to alleviate any potential issues from elevated levels.

Edit in regard to their response: They did not explain that their services covered the condition…read moreof the pipe on the day of inspection (that was never a conversation). You know why? They didn't need to! That was never under question! I never stated conditions worsened, only that they failed to note any water intrusion from a joint ON THE DAY OF INSPECTION because it was CLEARLY IN THE VIDEO that Superior Sewer and Pillar to Post provided. All they needed was a note in their inspection report stating: water intrusion from joint at x ft from the cleanout... I don't care if they recommend a fix or not, their inspection didn't note it. Now onto the regular report: They really don't think they missed anything, I'm impressed! A non-operational grill (due to a bad igniter) is not the same thing as leaking natural gas! Now that they are disputing that part of my review, let's list some of the other things that they missed: a leaking shower valve (separate from a leak they noted in their report), a non-functional AC unit (wall unit), two saddle valves in use that are not up to code, a foundation crack and some drywall cracks (foundation crack was behind a flower plant, so I don't entirely blame that on the inspector, and I'm not mentioning other cracks because they were behind items they aren't supposed to move). Additionally, I paid extra for use of the IR/thermal camera and they were supposed to use that in a very specific way in accordance with their own Standards of Practice (SoP). Specifically, to check for loose connections in the breaker panel the process is: take the front panel off, turn on a high load appliance such as an AC unit, and take a reading with the IR camera. They took a reading with the front panel on (so no useful thermal measurement was taken) and no high load appliance was running. There is no way now to know if there was a loose connection or bad breaker during the time of inspection. Any inspector worth your money would use a temperature sensor to measure the temperature of air coming from air registers to ensure an appropriate temperature drop when the AC is running. They did not do that, hence the broken AC unit that was missed. A lot of the things they missed on the regular inspection report I didn't blame them for missing. I've had way more time than them to find problems, but their response to some criticism is what really makes this company the worst. Original: I hired them (and they hired sister company, Superior Sewer) to perform a sewer lateral inspection. They missed a break in the lateral that cost thousands to repair. I got the line rooted and part of the line had so much water intrusion that the rest of the line couldn't be rooted (water was saturating the 6 inch line). This was clearly visible during their video inspection and they didn't even note it in the report (not quite as much water, but still a waterfall in the lateral line). They refuse to acknowledge they missed anything stating water intrusion in clay joints is "normal". I agree that ground water seeping in is no big deal, water POURING into the lateral, which was happening during inspection, is NOT normal. They refuse to acknowledge any fault or even refund the cost of the inspection despite the fact their miss cost THOUSANDS of dollars. Don't use them. They also missed a number of things during their standard inspection and, during their Gas/mechanical inspection, they missed a natural GAS LEAK in the grill.

Amazingly thorough inspection. Kyle was great, so informative and hugely reassuring for us as first…read moretime buyers of an old home. Would recommend them to anyone who wants to know the full scoop on any property and it's really nice to be able to choose from a menu of options. Thanks Pillar to Post!

Moldman Team was professional, efficient & promptly provided the remediation work I needed…read morepost-tornado. They provided a thorough report of work prior to completion as well as recommendations after the job was done. I'd definitely recommend Moldman services; as I plan to be a repeat customer myself. ~Christy

The value of the information and education with the consultation is priceless. Thank you for all…read moreof your help I would recyou guys every time.

I made an appointment for Mr. Atwell to inspect my new home. He was prompt, thorough and very kind…read more He left no stone unturned. He was able to identify areas of the house that needed special attention. All of the details of your home are printed on the spot and placed in a binder. He brought fabulous muffins and water, which I did not expect. But, was grateful for. I highly recommend this company to anyone looking an inspector. Mr.Atwell is topnotch. I would use his services again.

John was friendly knowledgeable and able to answer all my questions. Excellent serviceread more

Josh was our inspector and he did an outstanding inspection. He talked to us and took many…read morepictures. We definitely think he is the best inspector we've ever had.

I was very impressed with the professional and thorough job that Josh completed for us. He took…read morethe time to explain everything he did and answered all our question. The people he had there to do the termite and septic inspections also did a great job. The completed, thorough, report package which included pictures, a 360 degree viewing of the exterior and interior, and a floor plan of the house are impressive. Josh's expertise is invaluable to us as we navigate purchasing our home!!

I'm in the process of selling my house. I called them today and asked them if they had consulted…read moreabout mold in my home back in 2012 before I purchased it in 2013. She said she would look it up and call me. I was just asking for help, not to buy anything, just information that would help me sell my home. Mandy texted me back today (same day) and said yes they did my clearance testing and what email address would I like her to send the report to. Most businesses you want to buy something from don't respond the same day. Mandy responded the same day and giving great customer service! I run a company, if we ever have a need for a Certified Indoor Environmental Consultant, I'm calling Fungus-A-Mungus. They gave great customer service to a past customer...What do you think they will do with a current customer? I can't even imagine. Thank you so much!

They don't help you if you are renting because they are only interested in trying to sell you…read moreremediation. If you have a serious mold sickness they do not care to help you at all if you are renting to know whether you can get out of your lease or not. They only care about making money off of you after there assessment.

Zac did a fantastic job. The best communicator we have dealt with of any contractor ever. Honest,…read moretrustworthy, and most of all respectful of our home. He was extremely thorough in his inspection and probably saved us thousands in issues in the long run with items he caught. Can't recommend him enough.

Super thorough and worth every dollar! We had our new build inspected prior to submitting our…read more10-month warranty. It uncovered things we never would've caught on our own - most of which were also covered under our warranty. I'm so relieved we went through them. Highly recommend!